All Dacast Reviews
1-25 of 227 Reviews
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Jason
Verified reviewer
Sports, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
The Pits TV
DaCast has allowed us to deliver content to people from al over the world in a very reliable way. I had used another provider but they were short of terrible. Big ups to the team from DaCast!!!!!
PROSWe started using DaCast just over a year ago and I cannot fault the product for reliability and ease of use. I find the prior comments are a true reflection on just how good this product is. Its stable, its fast and it works very very well. We streamed over 40 events over the last year with no glitches or issues from our outside broadcast vehicle. We strongly recommend to the people who have not posted favorable comments to take a very close look at their set ups before tagging the blame to DaCast. Although I have used the online support, I found that their level of expertise is not ideal, but have brilliant contact.
CONSthe only concern I have is it really does require multiple currencies as dealing in U.S Dollars doesnt work to well where we are from. However, I understand that this is being worked on as we speak.
Vendor Response
Thank you Jason for this review, we will let you know as soon as multiple currencies is available. Talk to you soon!
Replied September 2018
Juan C
Religious Institutions, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Quick & Easy Setup for your Church
Overall, we have been using Dacast's Streaming Starter Package since July 2020 and have had zero issues. I am extremely pleased with the service and that our church members are able to watch Online, via Facebook and other Social Media, or by hosted page from our Website. Additionally,
PROSI am new to Webcasting, and was apprehensive initially when deciding on a streaming service. However, once I tried Dacast and saw how simple, quick, and easy it was to use I was convinced. I love that we have the ability stream our church services and that Dacast works with OBS which is what we use to create our streams. Additionally, after streaming, we have the added capability of hosting our recording as a Video On Demand option for those that were not able to catch the live stream. Also, the other reason that I chose Dacast was that our streaming and video hosting service is not competing with millions of others on free or publicly accessible options. It does require an investment upfront (I am using the starter package) and have not run out of capacity nor has anybody that connects has filed any sort of complaints. This service functions as advertised and I think it is well worth the investment, especially for teams that are new to web .
CONSWhere I believe the product could use some improvements is on the Analytics area. I think that there should be some options or features that allow us to track specific users. In our case, I would love it if I could assign some sort of "Credential" or "ID" to users so that when they either watch online or watch "recordings", I could be able to track who where the users. There are other reports, hwo
Reason for choosing Dacast
I chose Dacast because I provided what I really wanted from a streaming service: A professional and easy to use interface, No Ads or Suggested "other" videos, and I wanted to be able to host my own recordings after the fact. Dacast provides all these things at a reasonable price.
Dima
Sports, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed April 2020
Empty promises with quick support
Overall, I wish I'd selected another platform Honestly, the amount of time and effort spent in figuring out the bugs I described above was not worth it. I have about 2000 people that are actively using the platform I build and they trust me to give them a reliable way to stream live classes (dance classes) and record them for later viewing, and I feel I've let them down choosing DaCast I do not recommend DaCast to anyone
PROSThey don't make you pay for a full year and the price is a bit lower compared with vimeo and some other platforms i checked. Fast response support (not good, but fast)
CONSFeatures don't work!! 1. Analytics - does not work at all (support: "as soon as it works we will notify you") 2. VOD - recorded live streams have multiple 'holes' in them, most recordings have 10-20 minute holes missing in the recording!! Also, one of the recordings was corrupted after about 5 minutes in the stream, so 1.2 hour video = trashed. 3. LiveStreams - a huge bug in the token refreshing within the player, making anyone who views the stream refresh the browser every 6 minutes (as it stops the stream) 4. Support - the support is a fast-response-low-on-knowledge kind of support. The more knowing people are not responding at all (been 3 weeks with no response) 5. They have lots of articles that seem like someone who knows a thing or two about streaming wrote, that was mostly the reason I decided to invest my time in DaCast, it seemed promising (but only promising, no results)
Reason for choosing Dacast
mostly pricing options and good articles
jason
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great people. Great service.
We needed the ability to allow our entire user base to be able to upload video game performance videos directly into the service. This means many thousands of different people from anywhere in the world, with incredibly large video uploads. We were able to accomplish this. There is nothing more to say.
PROSBottom line is that it works. It's consistent. It's straightforward. The support available is prompt, understanding and interested in supplying the best product and service they can.
CONSI have no complaints. The software and company have completely met my expectations. I am not exaggerating.
Reason for choosing Dacast
Vimeo was incapable of providing the specific kind of service we needed. They were just not as flexible.
Reasons for switching to Dacast
We needed complete control over our incoming videos in every way shape and form. Youtube does not allow that.
Vendor Response
Hi Jason! Thanks a lot for your review. We are so pleased to keep on working with you and will definitely keep on serving you for many more adventures!
Replied July 2019
Martin
Religious Institutions, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Live Streaming
Overall a very positive experience and has transformed our business, especially through the Pandemic. We had a glitch earler this year with the payment account and this was ironed out very quickly and efficiently :)
PROSReliability and ease of use. Works with no fuss and the if there is ever a problem the online help is very effective.
CONSNo issues whatsoever. I was sceptical about the online help, but this has turned out to be very good indeed.
Reason for choosing Dacast
We were using youtube for obvious reasons, (its free) The adverts and integration into our website never worked for us.
Reasons for switching to Dacast
Dacast works quietly in the background with no fuss. It integrates beautifully into our website and has been very reliable.
Byron
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Video Whitelabeling and Embedding
handles video processing, storage, and streaming well, great customer support ([SENSITIVE CONTENT] and [SENSITIVE CONTENT] are on top of their game)
PROSSimple upload and embed process, responsive support team
CONSWe started using Dacast in the middle of a migration, my account had a couple issues because we have a specific use case (we use API exclusively, not the portal). Also the embedded player doesn't have as much customization/flexibility as we'd like, and no options to add subtitle files to the video
Reason for choosing Dacast
Dacast services China, competitive pricing structure and also white label embed capability
Victor M
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
An excellent product that has it all; well, almost everything
I would summarize it as: Excellent provider, excellent service, excellent cost-benefit ratio. Excellent business partner
PROSVery easy to use interface. Excellent seaworthiness. Excellent results and performance. Optimization of resources and transparency of information resources.
CONSThis is the only area of ​​opportunity that we find in the service. There are currently many plugins and add-ons that other providers can be added almost immediately. We are sure that the Dacast team will be able to work on these integrations soon. A specific example was the real-time CHAT service that should be optimized as soon as possible
Reasons for switching to Dacast
This product is really good but the cost-benefit ratio is very high. Additionally, they are very inflexible in many administrative aspects and we do not feel real support.
Luca
Broadcast Media, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2019
Dacast user review
We usually use Dacast for our streaming service in the equestrian competition. We found this service very affordable since the first time. We have never had problems with service interruptions, which is very important to guarantee good live streaming services.
PROSEasy to set up. Stable and safe even in intensive use.
CONSwe would like more development in the off-line part of the software
Reasons for switching to Dacast
Dacast was less expensive and more appreciated in the professional field
Vendor Response
Hi Luca! Thanks a lot for your comment. We will do our best to build our offline services in the future with our soon to be out new app!
Replied December 2019
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Works as expected
Very good so far, as I said befor low latancy and easy to use.
PROSlow latancy, easy to use. Works really well, never had a critical problem.
CONSSometimes the user interface needs some fixing
Reason for choosing Dacast
I liked it more and happy for almost 2 years and several live streaming events (200+)
Ashley
Verified reviewer
Think Tanks, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Excellent entry-level introduction to Live Streaming behind a paywall
We were able to offer live videos of our event to out of town guests at a cost where our in person guests wouldn't have been offended and try our a new service that we could benefit from a good ROI.
PROSThis was my organizations first time trying to profit off of a live-stream and the paywall feature DaCast offers was the perfect fit. They have the ability to social share to Facebook and Twitter as well as embed the videos into our own website! Customer service is always available and promptly responds when I was setting up the account.
CONSThe videos were sometimes slow to load. Setting up the channel to save or download the videos after were also not very clear and ultimately resulted in us losing one video.
Reason for choosing Dacast
It finally came down to cost. We weren't sure if we would use this product for all of our events and wanted a pay-per-use product.
Vendor Response
Thank you Ashley for your review. Happy to read it. We are taking your feedback into consideration for our upcoming upgraded video platform. Have a nice weekend!
Replied September 2019
Sivan
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great features and great service
I went thorough a very long "evaluation" process and they were very patient to accommodate my needs and even extend the "trial" membership a few times. It was all worth it in the end.
PROSSetting up the live streams and navigating through the features was extremely easy and self explanatory. They have great documentation and a lot of articles that explain everything you need to know.
CONSSome of the backend interface could improve a little to make it easier to manage many channels
Reason for choosing Dacast
They allow for multiple concurrent channels, easy integration of paywall, and API access
Samuel
Broadcast Media, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Very cost effective streaming solution
Been a pleasant experience using DaCast for Live-streaming
PROSIt is quite simple to setup a new livestream and the user interface is easy to use
CONSHaving the capacity to allow live-streaming with multi-bitrate technology like other companies on the market
Reason for choosing Dacast
Price was the main factor for choosing DaCast of the competition
Reasons for switching to Dacast
Issues with streaming copyrighted material
Olaf
Religious Institutions, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great solution for small church
Positive and seemless
PROSEase of use and responsive customer service team
CONSsome glitches in user interface with storage amounts which don't affect use
Reason for choosing Dacast
Cost, offered services, support
Reasons for switching to Dacast
the way youtube handles data and copyright claims even with licensing, etc
Bridget
Photography, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Good alternative to Vimeo and Zoom
I think it is a great software that help me start live streaming my photography classes. I am thinking of incorporating the paywall feature and running a membership in the future so it'll be nice to have an easy transition and I'm already saving my old broadcasts
PROSIt was easy to embed the live stream feed into my website. I did have to look up how to resize the box but it wasn't that hard.
CONSNo chat box feature or live chat. I installed a plug-in to my website so I could have people submit questions etc. I understand that's not really part of the video service, but I'm using you as an alternative to a zoom broadcast so I can send traffic to my website while running free webinars. A chat function that everyone can see would be a nice add-on.
Reason for choosing Dacast
Pricing and future option for pay wall for content
Kent
Online Media, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT