All Dante Reviews

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User Profile

Shane

Verified reviewer

Warehousing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Excellent product, service, implimentation and support

Spot on. No problem is too big. And to be honest, every problem was resolved asap.

PROS

From start to finish of implemtation, it was an absolute dream. [sensitive content hidden] gives the demo. [sensitive content hidden] helps implement. Absolutley ZERO problems. Ok, teething issues, but thats not a problem. It's overcome instantly, without fuss.

CONS

As its mandatory, I have to give one thing. The fact I cannot link actions to deals in the actions menu.

Reason for choosing Dante

It was either stay with Adminstrate, or move to Dante. And we moved.

Reasons for switching to Dante

Seemless. Absolutley brilliant. Administrate was becoming too expensive so Dante is an amazing option.

Vendor Response

Pleasure working with you Shane with your migration from Administrate, very nice to see processes streamlined and online booking launched!

Replied February 2024

Becks

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A great solution

From our sales team account manager to the development and support team, we have been supported incredibly well throughout. Kept up-to-date with all changes, if we have ran into difficulties we have contact the team at Dante and they have resolved our issue very quickly. Helping us think of alternatives to temporary work-arounds to showing us how to use the system more efficiently.

PROS

We had a very manual process tallying up lots of spreadsheets into Xero, the software has not only streamlined our processes, it has has been great at saving admin time for our staff. We have managed to progress with other projects because we have been able to implement a much smoother booking system, whilst maintaining an incredibly useful crm package. This really is a great customisable tool that has been an asset to us, we love this product in the office, and have just upgraded our package.

CONS

I cannot think of one

Reasons for switching to Dante

Very time consuming and a lot of duplicate data captured, which resulted in wasted time for colleagues.

Vendor Response

Thank you Becks, pleasure working with you to streamline processes over the past couple of years. Looking forward to continuing and providing further new functionality!

Replied June 2022

Gerry

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Upgrading the Morsafe Limited Web Site

[Sensitive Content] from Dante Software Support was crucial to upgrading the existing Morsafe website to fully integrate with Dante which now reflects the current course portfolio and can easily be modified .

PROS

The flexibility offered with Dante in order to deliver a good customer experience is important and the Dante support team have offered guidance and completed more complicated tasks on our behalf in order to make Dante work for us as a training provider. I am sure there is much more to Dante that we have yet to explore!

CONS

As with all software packages, the user has to get used to it, but there is plenty of assistance on offer.

steve

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

2

Reviewed January 2016

no response to patch requests

The missing 'return' button means that repeated delegate information cannot be carried over and each delegate needs re-entry. No response or acknowledgemen to requests for 3 months now

Vendor Response

03/2018: Apologies Steve that your support request wasn't actioned previously. We are under new ownership with a new team and a lot of new development undertaken to re-develop our system. The area that you mentioned has been completely redesigned since this review, to allow for seamless entry of multiple delegates across courses multiple courses at once.

Replied March 2019

Nichola

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Very happy

Previously everything was on Excel and very manual. Having imported the delegate data into the system and written templates, everything is consistent. This is great for reporting and generally is quicker and more efficient for everything. There are help buttons along the way but I have found Customer Service are quick to respond if i have a query or idea. Overall, I love this system and would highly recommend to other users.

PROS

The system is easy to use and adaptable to our needs and it saves so much time on a day to day basis. We used Excel previously which allowed for easy upload into the system which made set up a breeze. From creating templates, reporting, data consistency and loads more, it really has been a game changer.

CONS

I can't really think of anything to put as a con.

Vendor Response

Thank you for your kind words Nichola, it's been a pleasure working with you to transition your processes away from spreadsheets and into our software. We look forward to continue working with you on the continuous optimisation and automation of your training administration.

Replied February 2021

Julie

Professional Training & Coaching, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Focus on Dante

Dante have provided a very diligent and professional service. They provide the help and support needed when required.

PROS

It's so easy to schedule a course and see it in the calendar and online immediately.Delegates or Co-ordinators can view courses online and book with ease.Discounts can be applied to individual companies.Each tutor has their own colour-coded line in the calendar and each course category has it's own colour for ease of reference.Having Joining Instructions, Certificates etc automated.

CONS

We'd like to see more involvement from Dante when it comes to setting up processes such as automation. If you work in this field then it's easy to configure but if you've never done this before it can be quite daunting. It was also a presumption that the set-up side would be within the costs initially charged so, as a company, we could hit the ground running when we moved from our old system.

Reason for choosing Dante

We chose Dante as it was the best fit with our training business and it did what we needed it to do.

John

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Dante is good

Great integrates with other system and website ease of use and training administration.

PROS

Have used DANTE in the old days prior to this new system, great has same features easier to use, lots of new features of which we use. is inexpensive and customer service is good and most problems (User Error) are sorted straight away.

CONS

Do not host websites but the systems links seamlessly with wordpress and other sites.

Reason for choosing Dante

Better system more automation and integration

Reasons for switching to Dante

Better system more automation and integration

Vendor Response

Thank you John, great working with you over the past few years and facilitating the migration to the new system. Also appreciate the product enhancement suggestions as this helps the software get consistently better!

Replied June 2023

Rob

Government Administration, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Dante system success

We approached Dante with a requirement for a training booking system in the Spring of 2021. From the very start we found that they were very easy to engage with and were very attentive to our requirements. Our needs were quite bespoke compared to standard training providers. Given that the system centres on our client base, data protection was paramount, and Dante were very accommodating with our requirements in this area. They gave consistently high quality advice during our scoping phase and when it came to their system demonstration they had clearly taken care to consider our functionality requirements. They quickly put together a highly competitive bid and were duly shortlisted, before being formally selected as preferred supplier. In the run up to launch, Dante made some swift and important changes to the system which meant that on launch day itself everything went as smoothly as could be expected!

PROS

Easy deployment, slick graphical user interface. Ease-of-use.

CONS

I cannot think of anything we don't like about the Dante solution.

Reasons for switching to Dante

Save cost, improve workflow

Vanessa

Utilities, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

I love Dante!

Coming from using an antiquated system this platform has been a game changer for us, not a day goes by where one member of the team doesn't say "I Love Dante" I wouldn't hesitate to recommend Dante to anyone looking to implement a Training Management System.

PROS

I can honestly say that implementing Dante has been the best business decision we have made in the past year. The ease and functionality is fantastic and the platform itself is very easy to navigate. Customer service has been excellent, the whole Dante team are always happy to help, not only in setting up our account but but also offering ongoing support when needed.

CONS

We have been using this platform for approximately 8 months and as yet I haven't come across any cons to this system. It's been a positive experience to date.

Karen

Professional Training & Coaching, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Gold Tap Training

PROS

Importing previously completed training records for continuity for our customers. So many manual jobs and now a simple click, saving much needed time and resources

CONS

A few curveballs along the way where the platform might not work for how we need it to, but workaround found for a majority of these issues.

Vendor Response

Many thanks for your review Karen. Indeed some curveballs with some great suggestions coming from your side, very pleased these were implemented and resolved.

Replied February 2024

Paul

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Happy Customer

Excellent. It has enabled us to grow without adding significant personnel resource to manually do tasks that Dante can automate

PROS

The customer support is second to none. Whilst the software is very intuitive, we have created a lot of templates and applied automation rules, which has required a lot of support. [sensitive content hidden] and the team have been in support the whole way and enabled us a return on the investment before projections. The customisable automations have improved our efficiencies exactly as promised.

CONS

Acknowledging that no system is perfect, the only regret I have is that we didn't have it sooner

Reason for choosing Dante

Cost, ability to tailor to our needs, ticked all essential needs boxes and more of the "like to haves" than other packages

Ollie

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Powerful, efficient and simple!

PROS

We recently made the switch to Dante after out-growing our previous training management software. From the outset, the whole team were incredibly knowledgeable and patient, allowing us to trial the system over 6 months before finally commiting. [sensitive content hidden] took time to understand our business processes and highlighted features that would save us time, resources and money. As a result, our processes are much more streamlined allowing us to offer a far better service to customers.

CONS

Nothing - I wish we had switched sooner!

Vendor Response

Thanks Ollie, great working with you and your team to get you onboard.

Replied March 2023

Eva

Oil & Energy, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent software for small and medium sized organisations. Superb team to work with.

Our line of business comes with certain circumstances the system had to be able to deal with: being able to limit the number of candidates per day; allow course only/exam only attendance and even allow someone from a different sector and level of expertise be booked onto the same day as others from a particular group. The software IS scalable and flexible as promised!

PROS

From the minute I contacted Dante with my initial query the team has been super professional and keen to work with my given parameters. They did not drop their focus and helpful attitude even when I asked another 100 complicated questions and got close to launch.

CONS

Nothing! So far so good! We are about to go live so I am yet to experience the system to its full potential and I am yet to do automation.

Reason for choosing Dante

Cost and it was the right size product for our organisations: not too complex and not too basic.

Vendor Response

Brilliant, thank you for your kind words and pleasure working with you Eva! Glad we worked out solutions to the online booking queries, excited to get this launched in the not to distant future.

Replied May 2023

Justin

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

User Friendly Product

Great!

PROS

We particularly like the ease of use, ease of navigating around but also it’s flexibility.

CONS

Digging hard to find a criticism- visually it could be improved.

Reasons for switching to Dante

Customer interaction

Vendor Response

Thank you for your review Justin, it's been great with with you and supporting your training business.

Replied May 2021

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