All Dante Reviews
1-14 of 14 Reviews
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Shane
Verified reviewer
Warehousing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent product, service, implimentation and support
Spot on. No problem is too big. And to be honest, every problem was resolved asap.
PROSFrom start to finish of implemtation, it was an absolute dream. [sensitive content hidden] gives the demo. [sensitive content hidden] helps implement. Absolutley ZERO problems. Ok, teething issues, but thats not a problem. It's overcome instantly, without fuss.
CONSAs its mandatory, I have to give one thing. The fact I cannot link actions to deals in the actions menu.
Reason for choosing Dante
It was either stay with Adminstrate, or move to Dante. And we moved.
Reasons for switching to Dante
Seemless. Absolutley brilliant. Administrate was becoming too expensive so Dante is an amazing option.
Vendor Response
Pleasure working with you Shane with your migration from Administrate, very nice to see processes streamlined and online booking launched!
Replied February 2024
Becks
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A great solution
From our sales team account manager to the development and support team, we have been supported incredibly well throughout. Kept up-to-date with all changes, if we have ran into difficulties we have contact the team at Dante and they have resolved our issue very quickly. Helping us think of alternatives to temporary work-arounds to showing us how to use the system more efficiently.
PROSWe had a very manual process tallying up lots of spreadsheets into Xero, the software has not only streamlined our processes, it has has been great at saving admin time for our staff. We have managed to progress with other projects because we have been able to implement a much smoother booking system, whilst maintaining an incredibly useful crm package. This really is a great customisable tool that has been an asset to us, we love this product in the office, and have just upgraded our package.
CONSI cannot think of one
Reasons for switching to Dante
Very time consuming and a lot of duplicate data captured, which resulted in wasted time for colleagues.
Vendor Response
Thank you Becks, pleasure working with you to streamline processes over the past couple of years. Looking forward to continuing and providing further new functionality!
Replied June 2022
Gerry
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Upgrading the Morsafe Limited Web Site
[Sensitive Content] from Dante Software Support was crucial to upgrading the existing Morsafe website to fully integrate with Dante which now reflects the current course portfolio and can easily be modified .
PROSThe flexibility offered with Dante in order to deliver a good customer experience is important and the Dante support team have offered guidance and completed more complicated tasks on our behalf in order to make Dante work for us as a training provider. I am sure there is much more to Dante that we have yet to explore!
CONSAs with all software packages, the user has to get used to it, but there is plenty of assistance on offer.
steve
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
Reviewed January 2016
no response to patch requests
The missing 'return' button means that repeated delegate information cannot be carried over and each delegate needs re-entry. No response or acknowledgemen to requests for 3 months now
Vendor Response
03/2018: Apologies Steve that your support request wasn't actioned previously. We are under new ownership with a new team and a lot of new development undertaken to re-develop our system. The area that you mentioned has been completely redesigned since this review, to allow for seamless entry of multiple delegates across courses multiple courses at once.
Replied March 2019
Nichola
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Very happy
Previously everything was on Excel and very manual. Having imported the delegate data into the system and written templates, everything is consistent. This is great for reporting and generally is quicker and more efficient for everything. There are help buttons along the way but I have found Customer Service are quick to respond if i have a query or idea. Overall, I love this system and would highly recommend to other users.
PROSThe system is easy to use and adaptable to our needs and it saves so much time on a day to day basis. We used Excel previously which allowed for easy upload into the system which made set up a breeze. From creating templates, reporting, data consistency and loads more, it really has been a game changer.
CONSI can't really think of anything to put as a con.
Vendor Response
Thank you for your kind words Nichola, it's been a pleasure working with you to transition your processes away from spreadsheets and into our software. We look forward to continue working with you on the continuous optimisation and automation of your training administration.
Replied February 2021
Julie
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Focus on Dante
Dante have provided a very diligent and professional service. They provide the help and support needed when required.
PROSIt's so easy to schedule a course and see it in the calendar and online immediately.Delegates or Co-ordinators can view courses online and book with ease.Discounts can be applied to individual companies.Each tutor has their own colour-coded line in the calendar and each course category has it's own colour for ease of reference.Having Joining Instructions, Certificates etc automated.
CONSWe'd like to see more involvement from Dante when it comes to setting up processes such as automation. If you work in this field then it's easy to configure but if you've never done this before it can be quite daunting. It was also a presumption that the set-up side would be within the costs initially charged so, as a company, we could hit the ground running when we moved from our old system.
Reason for choosing Dante
We chose Dante as it was the best fit with our training business and it did what we needed it to do.
John
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Dante is good
Great integrates with other system and website ease of use and training administration.
PROSHave used DANTE in the old days prior to this new system, great has same features easier to use, lots of new features of which we use. is inexpensive and customer service is good and most problems (User Error) are sorted straight away.
CONSDo not host websites but the systems links seamlessly with wordpress and other sites.
Reason for choosing Dante
Better system more automation and integration
Reasons for switching to Dante
Better system more automation and integration
Vendor Response
Thank you John, great working with you over the past few years and facilitating the migration to the new system. Also appreciate the product enhancement suggestions as this helps the software get consistently better!
Replied June 2023
Rob
Government Administration, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Dante system success
We approached Dante with a requirement for a training booking system in the Spring of 2021. From the very start we found that they were very easy to engage with and were very attentive to our requirements. Our needs were quite bespoke compared to standard training providers. Given that the system centres on our client base, data protection was paramount, and Dante were very accommodating with our requirements in this area. They gave consistently high quality advice during our scoping phase and when it came to their system demonstration they had clearly taken care to consider our functionality requirements. They quickly put together a highly competitive bid and were duly shortlisted, before being formally selected as preferred supplier. In the run up to launch, Dante made some swift and important changes to the system which meant that on launch day itself everything went as smoothly as could be expected!
PROSEasy deployment, slick graphical user interface. Ease-of-use.
CONSI cannot think of anything we don't like about the Dante solution.
Reasons for switching to Dante
Save cost, improve workflow
Vanessa
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
I love Dante!
Coming from using an antiquated system this platform has been a game changer for us, not a day goes by where one member of the team doesn't say "I Love Dante" I wouldn't hesitate to recommend Dante to anyone looking to implement a Training Management System.
PROSI can honestly say that implementing Dante has been the best business decision we have made in the past year. The ease and functionality is fantastic and the platform itself is very easy to navigate. Customer service has been excellent, the whole Dante team are always happy to help, not only in setting up our account but but also offering ongoing support when needed.
CONSWe have been using this platform for approximately 8 months and as yet I haven't come across any cons to this system. It's been a positive experience to date.
Karen
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Gold Tap Training
Importing previously completed training records for continuity for our customers. So many manual jobs and now a simple click, saving much needed time and resources
CONSA few curveballs along the way where the platform might not work for how we need it to, but workaround found for a majority of these issues.
Vendor Response
Many thanks for your review Karen. Indeed some curveballs with some great suggestions coming from your side, very pleased these were implemented and resolved.
Replied February 2024
Paul
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Happy Customer
Excellent. It has enabled us to grow without adding significant personnel resource to manually do tasks that Dante can automate
PROSThe customer support is second to none. Whilst the software is very intuitive, we have created a lot of templates and applied automation rules, which has required a lot of support. [sensitive content hidden] and the team have been in support the whole way and enabled us a return on the investment before projections. The customisable automations have improved our efficiencies exactly as promised.
CONSAcknowledging that no system is perfect, the only regret I have is that we didn't have it sooner
Reason for choosing Dante
Cost, ability to tailor to our needs, ticked all essential needs boxes and more of the "like to haves" than other packages
Ollie
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Powerful, efficient and simple!
We recently made the switch to Dante after out-growing our previous training management software. From the outset, the whole team were incredibly knowledgeable and patient, allowing us to trial the system over 6 months before finally commiting. [sensitive content hidden] took time to understand our business processes and highlighted features that would save us time, resources and money. As a result, our processes are much more streamlined allowing us to offer a far better service to customers.
CONSNothing - I wish we had switched sooner!
Vendor Response
Thanks Ollie, great working with you and your team to get you onboard.
Replied March 2023
Eva
Oil & Energy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent software for small and medium sized organisations. Superb team to work with.
Our line of business comes with certain circumstances the system had to be able to deal with: being able to limit the number of candidates per day; allow course only/exam only attendance and even allow someone from a different sector and level of expertise be booked onto the same day as others from a particular group. The software IS scalable and flexible as promised!
PROSFrom the minute I contacted Dante with my initial query the team has been super professional and keen to work with my given parameters. They did not drop their focus and helpful attitude even when I asked another 100 complicated questions and got close to launch.
CONSNothing! So far so good! We are about to go live so I am yet to experience the system to its full potential and I am yet to do automation.
Reason for choosing Dante
Cost and it was the right size product for our organisations: not too complex and not too basic.
Vendor Response
Brilliant, thank you for your kind words and pleasure working with you Eva! Glad we worked out solutions to the online booking queries, excited to get this launched in the not to distant future.
Replied May 2023
Justin
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
User Friendly Product
Great!
PROSWe particularly like the ease of use, ease of navigating around but also it’s flexibility.
CONSDigging hard to find a criticism- visually it could be improved.
Reasons for switching to Dante
Customer interaction
Vendor Response
Thank you for your review Justin, it's been great with with you and supporting your training business.
Replied May 2021