All Guider Reviews
1-25 of 61 Reviews
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Sascha
Verified reviewer
Market Research, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Helps me connect with colleagues I’d never usually interact with
I’m in a standalone role in a huge international business, and the mentor/mentee matching means that I was able to connect with someone in another continent with the experience and skills I was looking for. I love that it also has options for reverse/upwards and peer mentoring, as I think people tend to think about mentoring as a junior-senior relationship, when really it’s possible to learn from people at any level.
CONSWould be nice to have a couple more integrations - Microsoft Teams plugin so I could open it within the same app, and perhaps a connection to our peer recognition programme
Max
Verified reviewer
Information Services, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2020
Huge thanks to the Guider Team
The Guider team were fantastic to work with: helpful, friendly and knowledgeable about their product. They set up our programme rapidly, were always available to receive feedback and provide guidance, and I have no doubt they'll see major success in the future.
PROSThe matchmaking element of the software was incredibly helpful in automating our mentoring programme; with 80+ mentors and 70+ mentees, facilitating the matchmaking manually would have been a real pain point, and the automated nature of Guider freed up time to focus on engaging with mentors and mentees and gathering feedback.
CONSThe lack of back end was frustrating – the Guider team were helpful in setting up a Google Data Studio, but this was limited by the data displayed, and at times it felt we had limited visibility into the programme on an ongoing basis.
Reason for choosing Guider
Price and speed.
Reasons for switching to Guider
Airtable lacked the matchmaking functionality and only worked as a database for mentors and mentees.
Francesca
Market Research, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2024
A good perk for work
mostly positive but i think that is helps the most with facilitating introductions
PROSI find it a great perk offered at work, it's quiet easy to use and has connected me with people in different parts of the business
CONSI found it really difficult to schedule meetings in the app so i use Outlook instead. i also use outlook to chat with my mentor a lot more
Matthew
Design, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great for learning!
The standout feature for me has been the mentor and mentee matching. It's really intuitive, and paired me with a mentor who perfectly aligns with my professional goals and personality. Overall, it’s helped my progression and relationship building at work.
CONSIt took some time to navigate through the various features of the platform. However, once I got the hang of it, it proved to be easy to use and beneficial to my progression.
Vendor Response
Matthew, we're thrilled to hear about your experience with Guider and helping you find the right mentor. Thanks for the review.
Replied January 2024
Chris
Medical Practice, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
My Guider experience
Super positive, a great platform to use.
PROSAn easy to use platform with clear navigation and useful content.
CONSN/A There arw no cons in my opinion, im happy with all of it.
Inas
Media Production, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Review of Guider
Data-Driven Insights, Resourceful Learning Materials, User Friendly
CONSI can not remember anything that I particularly did not like to be honest.
Lauren
Marketing and Advertising, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
A great app for mentoring
It was really easy to fill out my profile and then select a mentor – and then arranging an appointment also was smooth within the Guider app. It has been very fulfilling to have my mentoring sessions.
CONSSometimes there were bugs with the scheduling part of the app, where it was hard to edit or cancel an appointment (and so we had to use alternative methods to arrange things). This seems to have been fixed now.
Lucy
Hospital & Health Care, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Mentoring with Guider
I find Guider to be user friendly and I like how it integrates with your Outlook and Teams calendars so you don't forget meetings or double-book. I think it is a useful feature that you can add a photo as it makes it easier to connect with mentors/mentees. There is a vast amount of resources and guides available in the Learning Hub to help your development journey.
CONSI haven't used all aspects of Guider yet to understand every part of it however the parts I have seen I have liked. When I change roles internally, I had to manually update my job title so it might be useful if the integration part could in the opposite direction too so that it updates your information and perhaps syncs your profile picture from your Outlook app too.
John
Research, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Brilliant, easy-to-use platform that has revolutionised our workplace culture
Overall, my experience with Guider has been excellent. I'd recommend it to any team looking to support and retain their people.
PROSGuider is very simple to set up and intuitive to use. Their mentor matching was really insightful and the support we've received with content in particular has helped structure our sessions.
CONSA few bugs but the customer success team were very quick to sort these out.
Stuart
Education Management, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A really simple but effective tool for managing mentoring assignments
A really useful tool to manage mentoring assignments that puts everything in one place and avoids pen, paper and that ubiquitous spreadsheet!
PROSIt is easy to use without any complicated instructions that any person with the most basic of IT skills can deal with.
CONSThe video platform has moments of instability or simply will not work, resulting in having to use TEAMS to do the video calls
Urvashi
Cosmetics, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Simply the best
The platform was extremely streamline and very easy to navigate. The fast sign up process and the automated match up allows the platform to be user friendly. It allows the business to connect and expand their skills and talents while also tracking the results effectively.
CONSI haven't come across any cons at the moment!
Vendor Response
Thank you Urvashi! Great to hear your experience has been so positive.
Replied March 2021
Christine
Verified reviewer
Research, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Awesome resource!
Looking forward to posting my profile to become a mentor for others!
PROSI love the interface with the ability to scroll through potential mentors - seeing their pictures and the bios are super helpful!
CONSI don't think that all the mentors use the scheduling feature and the other features the platform has available.
Naomi
Law Practice, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Fantastic platform and amazing team at Guider
Overall it has been a great experience working with the Guider team and starting to see the platform in action! I would highly recommend Guider to any organisation. It is a great product that is continually being improved and the team are very friendly, helpful and great to work with.
PROSIt is an absolutely brilliant way to connect people across a global firm for mentoring. The AI behind the matching is really great - people are often surprised but really pleased about who they get matched with, especially as it tends to be someone you probably never would have met otherwise and get to see a different perspective of the firm. Creates more of an inclusive mentoring opportunity with everyone in the firm having equal access to a mentor, not based upon who you know in your cicles. The team and support with Guider are amazing and really work alongside us to continually improve the experience! The guidance and resources built into the flow of the platform and the mentoring relationship It is really easy to use, clean design and very user-friendly
CONSIf you don't have Outlook and Teams integration the experience isn't the greatest for as the mentors have to do so much more manually, especially when working with people with very low tech skills. I wish we had a bit more behind the scenes admin access to help people when they are struggling with setting up their profiles or logging a connection (this is to help the small population, sometimes very senior, who are quite challenged with technology, as in general it is actually quite intuitive)
Vendor Response
Thank you Naomi! So excited to see mentoring growing at the firm with Guider
Replied June 2021
Eric
Real Estate, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Effective, Flexible and Easy to use
I have been very impressed by the team who look after us. They really want the programme to succeed and have helped with everything from training to providing source material for me to promote the programme in my firm.
PROSGuider has taken the complex system of matching and managing our firm's mentoring relationships and made it simple. People can sign up in a few minutes and sign in with 2 clicks. The mentee has control over who their mentor is, what areas are explored and how long the relationship lasts. Our team looks after the programme and leaves those crucial decisions to the people who are most effected by them.
CONSThe system isn't wholy integrated into our own database, so if a person leaves the firm we need to manually remove them from the Guider platform.
Phil
Commercial Real Estate, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best learning tool by a mile
Not to repeat myself here but the outcome was better than expected. As mention, got promoted, built network, improved some of my soft skills and was cool to give back and share my knowledge by being a mentor too
PROSFinally something that has real impact. The software was not only easy to sign up, but has completely changed my career. First started as a mentee and it paired me with a mentor better than I expected. She was actually in another country and couldn't have met without this platform. Then about 8 months ago they released a new feature to let us be both a mentee and a mentor and as they have been helping me become a mentor while being a mentee I am now a mentor too, which is nice to give back. I've never bothered with the other learning tools we are given but Guider is the only platform that has directly got me promoted and allowed me to build my network. Great job guys and Kudos to the L&D team too!
CONSNone. Loved it, something I use most months
Vendor Response
This is so great to hear thanks Phil!
Replied July 2020
Guy
Law Practice, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Taking mentoring to the next level
Very good. They listen to our feedback and have proactively worked towards enhancing the product in upcoming releases. This partnership approach gives us great confidence as we scale mentoring across all our global locations across six continents.
PROSI like the fact Guider focussed entirely on mentoring. It does not try to add unnecessary features that add complexity or overlap with other systems. Guider has a simple clean user interface and is therefore easy to use and for people to adopt. I like the fact we can direct our employees to a single destination to find out more about mentoring, find a match, track their interactions and receive timely support throughout the process. It brings structure and scale to our mentoring activities; making it very easy to participate and connect with people outside of your network, all around the world.
CONSWe are looking forward to the MS Exchange/Calendar integration - this will massively enhance the session booking process. Whilst it is possible to do manually, it puts great reliance on individuals to stay on top of their administration. Technology can definitely support and enhance the manual availability sharing process - so we are looking forward to taking advantage of the Guider calendar integration soon.
Reason for choosing Guider
Guider already had quite an impressive client list and was a commercial solution. Mentor eXchange was still in development.
Beth
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Guider is fantastic
Cannot recommend Guider enough.
PROSWe have used Guider for over a year to run our mentoring programme and it has been fantastic - the mentors and mentees love it. It's easy for us to use and the metrics they provide are so helpful.
CONSI have nothing negative to say - Guider is brilliant.
Olivia
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
We love Guider
The interface and ease of matching with a mentor.
CONSThe fact that we cannot customize the platform to US or add location-specific filters. We also haven't had many people sign up
johanna
Research, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Guider to transform your mentoring
Love this platform! Super helpful for businesses who want to take their mentoring and coaching seriously. Takes all the admin and hassle away from the initial matching, to being able to connect and record progress in one place
PROSAI matching is speedy and accurate Easily match mentors and mentees Gets you up and running super quickly
CONSSome calendar syncing issues to start with but these seem to have been resolved well
Ivy
Events Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great software saving lots of admin
The mentor/mentee matches are made using an algorithm and this saved me a lot of matching time compared to when I did it manually. The software is slick and I have visibility on how often mentors and mentees meet, what platforms they're using, as well as what they're looking to get out of the mentoring relationship.
CONSWe had an individual instance where a participant didn't want to sync their calendar to the platform, which limited their ability to schedule sessions on Guider, but this was a one-off and didn't significantly impact the experience for the group overall.
Vendor Response
Thank you Ivy! It's been fantastic working with you and LegalGeek and we're excited for the programmes to continue!
Replied May 2021
Rachel
Financial Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Mentoring via Guider
Ease for end users to set up profiles. This reduces administration for our mentoring scheme and enables strong matches and choice from a user perspective. The statistics are useful for analysis to target and asses skill requirements of the users.
CONSProfile for administrators only not yet enabled
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Guiders overview
My experience with them was not so bad I have learned alot from guider and everybody can too
PROSIt had every tool or software laboratory in one software program
CONSLearning management could be improved in
James
Sports, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Time saving & an effective launch!
Guider helped us turn an idea to run a programme into a fully functioning pilot in a matter of days! Their ready-made materials, app and guidance saved us weeks, if not months, of preparation, and now we are up and running!
CONSThe challenge is always getting people (both mentors and mentees) bought into using the tool. It has worked well already, but I'd suggest continuing to build engagement / onboarding activities to make it even smoother!
Vendor Response
Thank you James! It's been a pleasure working with you and the team to get the programme up and running so quickly.
Replied March 2022
Victoria
Retail, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Highly Recommend to all!
Really great - beneficial for all whatever your level or experience!
PROSVery easy to use - it is the best tool I have seen to help you network and gain advice from your peers in such a corporate company. It really helps to bring people out of their specific BU's and share their knowldge and experience.
CONSOnce you have been put in contact with your Mentor you may find it easier to have private contact with them and not choose to use the formalities of this tool past this stage.
Vendor Response
Thank you Victoria! Glad to hear you found good mentors as a result of Guider.
Replied July 2020
Peter
Railroad Manufacture, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Working in a large organisation, Guider makes finding a great mentor easy
The platform is easy to navigate and I found a fantastic mentor through it. It's easy to get a bit lost in a massive organisational structure, and hard to make contacts that you can learn from outside of your immediate team. The software gave me a range of options for mentors that matched the skills I needed, that I'd never have found otherwise, particularly as a shy person.
CONSNothing stands out. I don't think there's a mobile app for Guider, which would be cool to have