All iQualify Reviews
1-15 of 15 Reviews
Sort by
Karen
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
iQualify used for Online Adult Education
Very happy with iQualify as a platform, suits my learners who are tutors themselves and time poor often so mobile access is perfect, most learners find the mobile view as good as on their computers. Learner feedback of the platform is much better than previous platform used.
PROSAccessibility and ease of use. As an author it is a very easy platform to establish courses in, with great assessment options. Clean and easy viewing for learners. As a facilitator I have the ability to monitor learner engagement and progress simply and marking and uploading of learner work is easy and uncomplicated.
CONSFind responding to learner comments a frustrating process sometimes and preferred the legacy platform overview of learners and due dates on one screen page
Reasons for switching to iQualify
Learners were finding Moodle difficult, as facilitator was looking for a cleaner less cluttered looking platform that was user friendly and modern.
Vendor Response
Thank you so much for taking the time to write this review Karen! It's great to hear there are so many ways that you and your learners are enjoying using iQualify. iQualify is always looking at ways that we can improve and you'll be happy to hear that work on our talk channels is on the road map. We'll reach out about the tasks view to see if we have any solutions that could help :-)
Replied October 2022
Bruce
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A simple but Powerful LMS
Overall we are very pleased with their first courses and how they went. So mnay people in our organisations had an aversion to this "new" online training. But once they comeplted the course and saw our clean and clear the course layout was they changed their opinions. The majority of those who have done the courses have been positive, especially anywhere, anytime, and at their pace aspects of it. We had people doing the courses at all times of the day, which was great.
PROSiQualify delivers what is needed for an organisation, nothing more and that is refreshing. Saying that it allows you to have as simple a training course or as advanced as needed. The people who are learners are typically over 50 years of age and averse to computers. The simple layout of the system meant the typical gimmicky animated training that puts this generation of learner off was not there. Simple, clean, clear layout
CONSA minor thing, but being a small organisation the ability of more reporting of the training would be good. The organisation will utilise the API interface in the future for this.
Reason for choosing iQualify
Price and having an organisation like Open Polytechnic behind it
Reasons for switching to iQualify
Inflexible and not able to be updated easily and often as was needed. The people who are learners are typically over 50 years of age and averse to computers. The simple layout of the system meant the typical gimmicky animated training that puts this generation of learner off was not there.
Vendor Response
Thanks so much for taking the time to write this review. We are so glad to hear that iQualify's clean and simple layout, accessibility and easy to use authoring tools have benefitted both you and your learners. We look forward to continuing to work together and converting even more online averse learners to the new way of doing things.
Replied August 2021
Christina
Education Management, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
iQualify needs to lift its game to Provide for Neuodiverse Learners
iQualify is not intuitive and frustrates a lot of our learners. Gaps in text boxes and formatting doesn't make it obvious to learners that they need to scroll down to find the forward arrow, for example. Also the 'talk' function is too far down on the left navigation for facilitators/students to access. Most don't realise it is there for them to use.
PROSTracking progress, loading resources are easy to do.
CONSiQualify limits ability to change font, background colour and other changes that would support Neurodiverse Learners.
Reasons for switching to iQualify
not fully making the switch - we still offer courses on both iQualify and Moodle.
Vendor Response
Thank you so much for taking the time to write this review Christina! We're happy to hear that you are finding tracking learner progress and uploading resources easy to do. iQualify is always looking at ways that we can improve, and we take being accessible to all of our learners very seriously. We are committed to web standards, including the latest web standards for accessibility and we're close to compliance for WCAG 2.1 AA standards (https://www.w3.org/TR/WCAG21/). We also support browser standards and many of our learners find benefits with browser plugins like screen readers, tools for dyslexia like font changers, and light and dark mode settings. We're always listening, so it would be great to go over some of your concerns together, we'll be in touch :-)
Replied October 2022
Koli
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
iQualify and Community Partnership
Nothing short of awesome from the ease of use, to the amazing support and through the community partnership with iQualify, we have been able to utilise the platform to broaden our reach with our family violence training that is based on eight ethnic specific frameworks.
PROSThe ease of use in terms of being able to get familiar with the platform in order to build training courses that allow us to release out into our community. The amazing support team who are always there and available to answer any questions or concerns. Community partnership made it a no-brainer to chose iQualify.
CONSI understand that with the minimalist approach to presentation and layout ensures that the course(s) created remain compatible with mobile devices. But this does not concern me as this approach helps keep distraction down and helps learners stay engaged.
Reason for choosing iQualify
Familiarity having used iQualify when doing distance learning with Open Polytechnic and the working partnership that we have as a NGO to be able to have full use of iQualify and support from the support team.
Vendor Response
Thank you so much for taking the time to write this review Koli! We're so pleased to be able to help you get your courses out to the community, it's important to iQualify to be able to help others with our community partnerships. iQualify is always looking at ways that we can improve, as always, please feel free to get in contact for any support or feedback :-)
Replied October 2022
Lori
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
arthritis IQ ciurses
I had terrific support right from the get go and they could clarify and help even the most basic things we needed help with. This ongoing support was essential to any success we had with our courses.
PROSIt was easy to use and flexible . Could come up with an effective small course quickly and duplicate into other courses.
CONScould not embed images behind text boxes
Reason for choosing iQualify
They had an immediate start and support and initial conversations were clear and helpful. Agai it was the support that made our decision.
Vendor Response
Thanks for your review Lori. We're delighted that you've found iQualify so flexible and easy to use. Our support team are definitely one of our biggest assets and we're so pleased to hear they've been such a help to you and your team.
Replied March 2022
Chris
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great for bite sized activities
It's easy to use once you get familiar with a few tasks, great for small chunks of learning or longer sessions, great support team
CONSIt can be overwhelming for new learners, it can be difficult to integrate, the administration and course management portal could be better
Vendor Response
Thank you so much for taking the time to write this review Chris! We're glad that you are finding iQualify great for your smaller chunks of learning and the longer sessions :) iQualify is always looking at ways that we can improve, so thank you for the feedback too. We have some resources that can help new learners - we'll be in touch to see how you could use this for your learners.
Replied October 2022
Arja
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great customer service
The support from he iQualify team is great.
CONSIt would be great to see a bigger variety of task options in the future.
Vendor Response
Thank you so much for taking the time to write this review Arja! It's great to hear that you think our support you receive from iQualify has been great, definitely what we aim to provide :) Thanks for your feedback on increasing the variety of tasks available, we very recently released some new ones, bringing the total task types to 29! We've added them here if you wanted to check them out! https://www.iqualify.com/help/en/articles/3187068-task-types You can keep an eye out there for any new ones we add in the future too. If you had some particular task types that you had in mind, our support team would love to hear from you :)
Replied May 2023
Cornel
E-Learning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2017
Developing into a great packages
Being able to keep our Intellectual Property in the college, even when staff leave, and overall, the ability to individualize the learning plan for students as and when they need it.
PROSSupport is fantastic - fast, responsive and just great! Features are always expanding and improving which is great too.
CONSActivities are somewhat limited and no data available for formative activities. The fact that course content cannot be edited once published remains an issue for us as a face-to-face education organisation.
Sarah
E-Learning, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Ease of use as an administrator and as a learner
We have been able to reach a large number of learners with material that was previously delivered in a face-to-face setting, and may otherwise have lost due to Covid.
PROSAs an administrator I find it simple and quick to create courses on multiple topics running simultaneously. As a learner, it is intuitive and not "clunky" like some other systems I have used.
CONSWhen designing a course it was sometimes a matter of trial and error to design the right type of tasks for our topics, but the customer service team were very helpful and responsive.
Vendor Response
Thank you so much for taking the time to write this review Sarah! We're really glad that we were able to help you transition from face to face to online learning at such a crucial time. Also, love to hear how intuitive you are finding iQualify :-) iQualify is always looking at ways that we can improve and we have some resources that may help with task types and finding the right fit. We'll get these sent out to you :-)
Replied October 2022
Mamta
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed August 2022
ok
It is ok so far.
PROSI find it easy to track students, see their progress. So far i am finding it ok to use.
CONSNot very user friendly. You have to press so many clicks to get things done.
Vendor Response
Thank you so much for taking the time to write this review Mamta! We're glad that you are finding it easy to track your students and see their progress :) iQualify is always looking at ways that we can improve and we would love to find out some more information about your feedback. We'll be in touch soon.
Replied October 2022
Mike
Education Management, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
review of I-Qualify
i am forced to use it - because i am an external contractor - providing webinars for my customer. I have not changed to another product - because that is not within my powers.
PROSVery little. It is not very intuitive.
CONSDifficult to use. I-Qualify does not meet the needs of dyslexic /neurodiverse learners.
Vendor Response
Thanks so much taking the time to reply Mike and we’re sorry you haven’t found iQualify to be beneficial for your customer webinars. We take being accessible to all of our learners very seriously and we're always looking to improve. We are committed to web standards, including the latest web standards for accessibility and we're close to compliance for WCAG 2.1 AA standards (https://www.w3.org/TR/WCAG21/). We also support browser standards and many of our learners find benefits with browser plugins like screen readers, tools for dyslexia like font changers, and light and dark mode settings. We’d love to hear more about your concerns around how iQualify doesn’t meet the needs of dyslexic /neurodiverse learners - you can get in touch directly here https://www.iqualify.com/contactus
Replied November 2023
Vanessa
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Loving using iQualify
Wraparound, proactive customer support for using the software, including excellent training supports. The software, along with the training support, is user-friendly for a non-coding type such as myself. Pricing that scales with the number of learners involved is good for small businesses and community organisations.
CONSA few features are built-in and not easily customisable, such as different course dates for individual learners starting at different times. But I think some of those features are being reviewed for improvement.
Vendor Response
Thank you so much for taking the time to write this review Vanessa! We're glad that you are loving using iQualify :) iQualify is always looking at ways that we can improve, so thank you for the feedback too. We do have individual course dates for learners - we'll be in touch to see how you could use this for your learners.
Replied October 2022
Matt
Information Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
iQualify review
iQualify lets me reach a global audience and allows learners to learn at their pace and place. With a rich set of features at my disposal it enables me to build an interactive and engaging course.
PROSEase of course setup and rich feature set centre on learner design
CONSThere is nothing I have discovered that I dislike about iQualify.
Vendor Response
Thank you so much for taking the time to write this review Matt! We're always excited when we hear iQualify is helping learners to do courses globally and we're so pleased that you are enjoying and utilising the features we offer and finding them easy to use. iQualify is always looking at ways that we can improve, as always, please feel free to get in contact for any support or feedback :-)
Replied October 2022
Julia
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
User friendly and great customer support!
We're offering a course for the public and were amazed to find a local solution. The whole process from sign-up to completion was quick and we received support along the way.
PROSiQualify courses are so easy to set up, use and facilitate. The customer support team is incredibly supportive and helpful. We love the flexible cost structure and that it's a local NZ product .
CONSMore flexibility for tasks and assessments would be great, and a 'no feedback' option - e.g. we are doing a start and finish assessment where it's not about right or wrong, simply for us to get insights. Also an option for public use - where users don't have to be added to the course first but can register themselves, or a sign-up form that's already linked up.
Vendor Response
Thanks so much for taking the time to write this review Julia. We are so glad that you've found iQualify quick and easy to set up and use. We love that we're local and we love our support team too, we are glad you have found them helpful and supportive. Thank you for your feedback to, we always appreciate it. We now have options to be able to self-enrol in classes! We also have some marking templates that sound like they would suit too. Thanks again for the review and your feedback.
Replied August 2022
Carol
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy Online Learning
We were looking for a way to provide micro-credentialing for staff working in our Centres around the country. We chose iQualify because it is easy to use for authors, managers, facilitators and students. The costs are very reasonable and the support we get is fantastic with fast response and common sense solutions.
CONSWe are learning as we go along. We haven't had any problems with the software at all but we have had to learn how to provide students with the best options so they can succeed. Our approach has been try, learn adjust.
Vendor Response
Thank you so much for taking the time to write this review Carol! It's great to hear how you're finding the different roles in iQualify easy to use and we're really pleased to hear you like our common sense support solutions! iQualify is always looking at ways that we can improve and help. We have some resources about task types and finding the right fit which we'll send out to you. :-)
Replied October 2022