All SAP SuccessFactors HXM Suite Reviews

1-25 of 271 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Justin

Information Technology and Services, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

SAP SuccessFactors HXM Suite Review: Its been valuable to our organization

User Profile

Md.

Verified reviewer

Tobacco, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Manage your Human Resources Efficiently

As a user, I am super delighted to use this software because it enables me to manage my team very efficiently. It reminds me of performance management of mine as well as my team. In addition to these, it allows you to request for any HR related letters and it reaches you on time without wasting your time physically.

PROS

I. Easy to use and very user-friendly for the HR guys as well as for the employees. II. Specific role creation as of the role profile ( ensuring proper delegation of authority). III. Real time update of the HR data. IV. Performance management system. V. Hiring or contracting and leaver management. VI. Compensation and benefit management. VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.

CONS

I am extremely happy with this software and didn't find anything that I would not like.

Reasons for switching to SAP SuccessFactors HXM Suite

SAP SuccessFactors is very fast, evolved with different innovative features and enabling the user to execute most tasks very efficiently. It saves a lot of time and it's very user-friendly and must to know that it's global.

Maarten

Pharmaceuticals, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Maintain trainings and ensure qualified employees

PROS

Tracking uneasy without using paper folders and signatures.

CONS

I really do not have any cons. The software suits out needs.

Reason for choosing SAP SuccessFactors HXM Suite

The easy interface and thefore more suitable to use for all funtions pther than production related.

Sandy

Chemicals, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed February 2022

Really consider whether you need your HRIS and Talent Management system to be one in the same

If you think you need a single HRIS and Talent Management System, there aren't that many options, so SuccessFactors will likely be on your shortlist. My recommendation would be to really consider whether you "need" that, or whether you would be better off with SuccessFactors as your HRIS and opt instead for niche applications for your various talent management needs that can integrate with each other and SuccessFactors.

PROS

SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.

CONS

Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.

Ashok

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

All you Need as Employee is Here

PROS

It helps to manage All Employee information safely.Easy to access and submit their concerns like applying leaves, payroll management, Searching for internal job can be done by themselves.Time Sheet Management is good, In that more options available so that we can mention easily.Available in system and Mobile which is super good.

CONS

HR policy tab should be pre designed, so that employee get everything clearly.

User Profile

Conrado

Verified reviewer

Airlines/Aviation, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed May 2018

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

PROS

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

CONS

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

User Experience on SAP HXM Suite

PROS

The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it covers all the features which is necessary for a company to function , buying the suite makes sense.

CONS

The user experience is not that great , to it comparison Workday is very smooth.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2021

Good Core HRIS - but nothing more than that

Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

PROS

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

CONS

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

User Profile

Joel Neil

Verified reviewer

Media Production, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great for managing the entire life-cycle of employees

We are able to track any action for each employee in different departments, and countries.

PROS

It enables to have a helicopter view of a department with employees and getting their impact and finding what differentiates them among others. The report it generates is so good that you can easily demonstrate it to management.

CONS

Creating a first time user and getting it done as same as other interfaces take really time. We couldn't find the option to create a shadow user and implement it to other users, this feature should be adapted.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed June 2019

Development Idea Is Successfully But User Interface Should Be Developed.

When you use it for application to one position in a company, you can easily upload your resume, organize it quickly and apply. However some of the modules are not successful enough. i.e. scorecard definition and review screens don't provide a summary that you can see all items together and manage all of them with a check box. In that screen you should click item by item and update all of them manually. Only user interface needs to be updated to increase customer satisfaction.

PROS

All career items (learning / carrier / scorecard etc.) can be connected to each other.

CONS

User interface should be developed. It doesn't allow to user to check everything quickly.

User Profile

Eduardo

Verified reviewer

Construction, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2019

Great HR software and for salaries & benefits

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

PROS

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

CONS

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Reasons for switching to SAP SuccessFactors HXM Suite

Process improvement

Niall

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed December 2021

A Leading and reasonably cost effective end to end HR system

Overall this system meets our expectations. The platform is fast and stable.

PROS

An end to end system to handle recruitment, onboarding through to employee management, absence, performance and succession planning and offboarding is not easy to find at this price point. The Integration Centre which can export data for use in other systems is feature rich and very fast for extracting data.

CONS

Reporting, and not unlike any cloud systems, isnt as strong as it could be. It is somewhat clunky and cumbersome to create reports. SAP Support, so far, is extremely poor.

Reason for choosing SAP SuccessFactors HXM Suite

Cost, features, implementation team.

Reasons for switching to SAP SuccessFactors HXM Suite

We needed a stronger end to end platform.

Omar

Government Administration, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed March 2020

SAP SF

My overall experience with SAP SuccessFactors has been neutral.

PROS

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

CONS

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Reasons for switching to SAP SuccessFactors HXM Suite

Company decision

Kornelia

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Great modern tool for HR Administration

We implemented this software 2 years ago and I cannot imagine working with sap on premise any more. It"s fun!

PROS

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

CONS

The design of the perfomance form could be better.

Reason for choosing SAP SuccessFactors HXM Suite

Suits better for our processes in Germany

Parul

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Vast range of features

PROS

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

CONS

Successfactors is slightly on expensive side.It is not easy to find admins.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

SAP SuccessFactors HCM - Best cloudbased HCM

Talent Management Payroll onboarding performance reviews

PROS

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

CONS

The only problem with this is only that this is slightly high in subscription cost.

Holly

Consumer Goods, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2019

Some strong points

PROS

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

CONS

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Anonymous

1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

SAP SuccessFactors - The HR Platform

SAP SuccessFactors was one stop solution for all the requirements related to HR.

PROS

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

CONS

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Complicated GUI Design

Success Factors Learning has a complicated graphical user interface and sometimes it's so hard to use. I couldn't find some options easily (especially when I try to filter some kind of trainings) and spends my time. It's design should be changed to make more eye-pleasing.

PROS

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

CONS

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.

Jasper

Management Consulting, 10,000+ employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

SuccessFactors, the Samsung of the HR software world

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market. SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

PROS

- Highly flexible for a cloud based product; - Offers a lot of options to customise as a customer after the implementation.

CONS

- Has a lot of features that won't be useful to a lot of customers; - Doesn't always give you the feeling it's one system if you combine various modules.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2018

SAP HCM

Payroll and Legal Reporting is near perfection, although with challenges (at least PT Location has challenges on the legal report side. All the HR information is gathered in one place, which allows for reporting and analytics to be deep and accurate.

PROS

Talent management analytics: which allows for employee skill/qualification analysis;

CONS

The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.

Ahmed

Computer Software, 2-10 employees

Used daily for less than 2 years

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2017

Best out of the box Talent Management System

They are one of the best in HR cloud solutions.

PROS

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

CONS

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Stephanie

Insurance

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2016

New LMS is a Hit!

PROS

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

CONS

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

Dana

Pharmaceuticals

Used more than 2 years

OVERALL RATING:

2

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2015

System Admin Experience with SuccessFactors

PROS

Updates came out on a regular basis and they listened to their clientele as to what was needed. It was a great tool for companies who have very basic review to do and could accommodate multiple review processes, as well as compensation processes.

CONS

It was hard to customize or make it fit what your company needed if it didn't match the way the system was setup. It was also hard to get answers from the company and we were usually passed around to multiple people before we were ever given an answer. From our experience, the system also experienced numerous bugs. Very often it seemed like we were dealing with a bug and having to wait on a patch. I know the company was going through a lot of growth and changes, but it was very stressful to constantly deal with the system not working properly.

Diane

Computer & Network Security, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2016

Need personalization

11 years at Honeywell, I've worked with the Learning Hub for about 5 years. There are many things that I would like to personalize to meet my audience needs in regard to notifications, curricula, and viewing assigned learning on a persons profile.

PROS

Easy to set up classes, close classes and run reports

CONS

Very difficult to check on someone's progress for assigned learning. It doesn't tell you which session the are in

Showing 1 - 25 of 271 Reviews