All Tortal Training Reviews
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Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great software with excellent customer support!
It is a comprehensive system that is also simple and easy to use. Like the fact that we can get customized options to suit our needs. Their support system is very responsive and helpful!
CONSNot sure about any real concerns here... have had a really good experience overall.
Kurt
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Our first LMS
Before engaging with Tortal Training, we had no way to deliver SCORM-compliant online training, and no way of knowing how to do it. They have a turn-key platform to host the training, they helped us create the training materials, and have continued to help us throughout whenever any problems came up.
PROSBeing new to online training, Tortal Training helped us get off on the right foot. We have enjoyed excellent customer service and the administration portal seems to be very comprehensive.
CONSI'm not the person who uses the software regularly, but the administration portal seems a little dense. It's all there, but sometimes it's not obvious where.
Reason for choosing Tortal Training
I think I met the sales representative at the Automotive Training Managers Council and he just sold me because he had all the answers to our problems. I don't remember even considering any competitive services.
Tamara
Retail, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Tortal LMS
The Tortal LMS is an efficient platform for adult learners.
PROSThe product is pretty seamless for users to complete training.
CONSIt would be great if the courses and lessons listed in the admin could be organized better when creating learning modules.
Rachel
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
Exceptional Customer Support
We are a long-term Tortal customer. They have exceptional customer service and will help us execute or find solutions for whatever idea we may have.
PROSYou can easily upload your own training modules and course material. Plus, the LMS is easy for our salespeople and tech customers to use.
CONSI think the administration portion, especially reporting, could be improved. It's not as intuitive as I would like. However, if there is a report that you need or if you need any admin help, the Tortal support team is just a phone call away.
David
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Tortal Training LMS a Game Changer for Training our Franchisees
The team at Tortal has been great to work with and is extremely responsive
PROSWe have set up Tortal LMS platforms for three franchise brands and it is super easy to get set up from and admin perspective and easy for our franchisees and their teams to use.
CONSI can't think of any negatives at this time. Tortal is great at evaluating requests and making enhancements to their tools on a regular basis.
Debbie
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Best kept secret
We have been a Tortal customer going on 10 years. They have grown with us and are still open to our ideas and feedback. Their customer service is the best I have experienced from any vendor and they are resolution driven and customer focused.
PROSSimple, not complicated and user friendly for users and admins.
CONSReporting limitations for Super Admins. Tortal will pull any report we need but larger reports for annual analysis need to be requested.
Cindy
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Using the LMS for Multiple Purposes
Support has always been exceptional as well as the ability to create solutions to problems we pose.
PROSThis software allowed us to offer continuing education credits to our service providers, provide a comprehensive library of documents, ease the onboard process, and collect required sign offs.
CONSsome processes need to be buttoned up to reduce the number of clicks.
Nathan
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Multi-faceted support
They have been very nice and very supportive.
PROSThe tool is very self-explanatory and can lead you through what you want if you simply read the instructions.
CONSI have options I would like to see, but they are adding things regularly and usually have an answer for the issue as I come up with them.
Christian
Consumer Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Training for employee that goes beyond the 4 walls
I loved Tortal training and think it's amazingly easy and fun to use and a great way to train .
PROSI liked that Team members could take classes from home on website as well as at work.
CONSnone that i can think of it was easy to use and understand.
Tammy
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Good Support Team
The support is outstanding! I don't feel alone when trying to resolve an issue for a student, because the support team stays with me till we figure something out.
PROSOrganization, and ease of finding students
CONSWould like group email option, for groups that are set up in system
Tim
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Product
The Tortal team is great to work with and respond to any questions that I have very quickly. Our employees love how easy the system is to navigate. This has been a great choice for us.
PROSTortal LMS is easy to navigate for employees, and the system looks good also.
CONSWe have been using Tortal for our online training going on 2 years, and have not found any negatives yet. I do not anticipate that we will.
Lynn
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Intuitive LMS
Excellent experience. Very responsive and always happy to help
PROSHow easy it was for the admin and my learners to use.
CONSI would have liked more off the shelf content to be available
Clay
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
User Friendly
The software is very user friendly for administrators and end users...
CONSThe software works great for our training needs.
Reason for choosing Tortal Training
We chose Tortal for Customer Service, ease of use and pricing.
Scott
Restaurants, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Tortal Training
Excellent.
PROSEasy to use, relevant, and tailored to our needs.
CONSNone. I have no complaints. We enjoy using the training programs.
Reason for choosing Tortal Training
Reputation, and experience using it with other companies.
Reasons for switching to Tortal Training
We were looking for something relevant and useful.
Katrina
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Love Tortal Training
Easy onboarding and training platform that all new team members can engage with effectively.
PROSI appreciate the option to either go with a highly customized application or one of their many 'off the shelf' options with minimum customization. Their team is amazing! They listen carefully and support us in creating targeted solutions that fit our model precisely. Thank you Tortal Team!
CONSNothing missing. These guy are on top of it.
fred
Building Materials, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Navigation ease
Excellent partner
PROSFeatures met our needs but the best feature was the service and after sales help. This company is hands on and does not leave you hanging.
CONSnothing disliked about this software at all
Reason for choosing Tortal Training
Not applicable
Alykhan
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Tortal Set-up
We are in the initial stages of using Tortal at our Company. The set up, training and ease of creating courses was great. Their team was extremely responsive (thank you [SENSITIVE CONTENT]!) and made our rollout of Tortal very easy.
CONSNothing so far. We look forward to the continued enhancement of the product.
Jay
Entertainment, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Tortal helps Right Size your training
Tortal has been an exceptional team member over the years and has help grow employee training.
PROSTortal allows you to customize your training to your team by both creating programs, but also allows you to self author material.
CONSThe only drawbacks are not really a Tortal issue, as operating systems update on occasion you will have a functionality problem but they are quick to address.
Deanna
Automotive, 201-500 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
User friendly program
Easy to navigate/User friendly. The dash board helps me find what I am looking for quicker and faster.
CONSThe only thing I can see that confuses me is when a module is complete that I am not informed to go to next and or the arrow is white on a white back ground and cannot tell that I am done with this module.
Lakesha
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Nice features mobile friendly
The most imortant capability that I would need is to be able to do it on the go from my phone and this is awesome from computer to mobile phone. This system works very well for me
CONSThere are no cons that qualify for this software , the only issues are user errors so i would not have any problems to speak of.
Ben
Management Consulting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
I LOVE this software - so does my team!
This is an easy to use, straight-forward tool that my team values.
CONSThere are A LOT of features - some look very interesting, but I don't use many, but not most of them.
Adam
Package/Freight Delivery, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great people with a great product!
The Tortal team traveled to our home office and lead our team for several days in a constructive and enjoyable manner that made building out our curriculum fun and most importantly productive.
PROSTortal training is a perfect system for our franchise system. It is customizable and scalable. There is plenty of support and friendly representatives ready, willing, and able to assist you in a timely fashion. The software offers a lot of resources for us to utilize to provide instruction in many different ways to our team.
CONSNothing to complain about. We are in the very early stages of implementation so we are anxious for the build out.
Reasons for switching to Tortal Training
We were looking for something that allowed us to be more engaging with our team through various modes of interaction. We also needed a curriculum build out and content created which they provided.
Pamela
Education Management, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
User-friendly LMS
The Tortal LMS is very user-friendly and intuitive.
CONSNot really a con but we are looking forward to more options for gamification.
Irwin
Financial Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Offering
Outstanding!!!
PROSWas easy to use and customize for our needs. Very comfortable for our team to use.
CONSThere were no real cons. Everything about it exceeded my expectations.
Reason for choosing Tortal Training
Referred by several colleagues at other companies that use Tortal
BRADLEY
Management Consulting, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Tortal for efficiency and operations
Support and knowledge of support team and it's integration
CONSTrying to learn by self online, ease of self implementation