For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

We started out using OpUtils for the IPAM solution. As we wanted a more feature rich application that can support more devices, more reporting, and a better network overview, we opted for OpManager. The Purchase and implementation of this product was easy and quick. We use multiple ManageEngine products and have always found them easy to setup, use, integrate with each other, and their support is solid.

The setup of this product is easy and straight forward. It has a good management interface, easy to add devices and has a great IPAM interface.

The biggest issue I have with this software is by default it includes menu options for features that aren't included but additional purchases after the fact. Some of these cannot be disabled and it's annoying. It also has alerts it pushes daily, for me the ipv6 alerts are driving me mad. We don't use this, and I can't turn this alert off, so I see it every time I login.

excellent Easy to implement and use, there are many good features to monitor and API to export measurements. confrontation It has some errors, but it usually solves these errors in new versions. OPM has good performance that can be used to monitor many devices and are easy to use and configure. It has a good balance between prices and quality.

Excellent Easy to implement and use, monitor and API has many good features, which can export measurements.

Indicator It has some errors, but often make new versions to solve this error.

We love the fact that product has always been enriched upon, with new features and functionalities. Adore pro-active support from ME OpsManager support team. They do lots of seminar as well roadshows, so user engagement is always the top priority of ME OpsManager team.

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

We start using the trial version to monitor a small network and see what was causing network interruptions, with opmanager we were able to see all the network flow and determine what the real cause was. After this, we starting to deploy the free version in others clients with small networks and by doing that, we gained a new perspective of this networks.

What i like the most It was the easy implementation process.

Technically i like everything, but the price is a little high, that's what i dislike the most.

Our needs that prompted the purchase of this product were the lack of performance analysis of the Cloud infrastructure in addition to the onPremise in an hybrid deployment. High amount of application incidents not timely identified to prevent service disruption and IT preventive maintenance in the infrastructure

Rapid deployment and ease of use to monitor a variety of IT assets with predefined templates and quick asset discovery. Possibility to deploy custom script monitors in different programming languages

Software upgrades not intuitive and UI outdated

This is very good application for realtime monitoring.

They have good support team who provide quick solutions.Easy to use UI.

It needs physical infrastructure to install the application..

Very good in network management , expcially switches or router interface utilization, Alert notification while any interface down etc

Network management-like interface utilization, critical alert notification, network availability report etc

Still there is limitation to detect automatically while acquire a network device-For example SonicWALL firewall , which not getting exact modem during aquistion

Intuitive map creation and agent less monitoring make it unique than others.

We are using this tool from last 5 years. We cannot find any dislike.

It has been great. We started with simply needing a monitoring tool for our network and have since leveraged many of the other components for monitoring connected devices for rogue devices, NetFlow and many other things. The canned reports are great.

I would say the OpManager team support stands out the most to me. I was very apprehensive at first about what my experience would be with the support team if I needed them, but each time I have worked with them I have been impressed.

Due to the modular nature of the OpManager product (OpManager, OpUtils, NCM, etc.) the product can feel a little disunited at times if you have an issue. Sometimes it is hard to tell what component the issue is with, but that hasn't happened much and their support is always able to resolve it.

Overall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

Overall experience is positive.OpManager support team was helpful.

we can easily monitor and manage routers, switches, printers & scanners etc.Through dashboards, we can easily obtain all network related information

Visualization in the form of pie charts are not available.

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.

It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time. It allows you to effectively visualize critical services and quickly identify problems. Server performance monitoring can run equally efficiently on Windows and Linux operating systems.

This is a powerful and easy-to-use monitoring platform, although you need to have a deep understanding of all its features to take full advantage of its capabilities.

OpManeger offers versatility and fluidity in IT infrastructure monitoring. It allows executing a detailed analysis of the performance of the IT infrastructure and an optimal verification of the use and operation of the networks.

Easy to use for performance monitoring and easy to manage network operations. It provides detailed and valuable information on the traffic of our networks. It allows to obtain graphical reports in real time on the performance of the networks.

I think more documentation can be added to make the most of its full potential. The initial configuration of the alarms is confusing.

We get great visibility of our estate on an easy-to-view dashboard. Alerting is great sending tickets to our helpdesk system and SMS alerts directly out to support teams. This is great for out-of-hours support.

SMS alerts - we can get critical alerts up to the minute if we have a system down which needs immediate attention.

Config can be complicated in some cases and some devices are not supported "out of the box".

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

Overall, the tool provide real-time monitoring our network devices, and managing data center infrastructure components. It integration our other third party tools and assists in proactively managing and monitoring servers, storage and other components.

1. Network Performance Monitoring2. Server Monitoring3.Integration4. Alerting and Notification

Cost consider would be helpful in users.

I realized the simplicity of the product is its strength. I was able to set the product up and proceed with monitoring in a matter of hours.

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

I cannot think of anything. The product works great for my small company.

It is an efficient tool that does what it promises and is quite affordable. It has helped us a lot to respond in time to incidents in the infrastructure

It allows proactive monitoring to help us react before the unavailability of services occurs

It does not have native monitoring of network traffic, only through an addon with additional cost

Most likely features is real time mentoring , give us the very insightful thoughts based on the reports and most important part is it give the adaptive reporting based in the current behaviour of device that will very help full for to take the proactive decision

Manage Engine team to think on the cost part as per my suggestion you allow customers to use the default products in OP Manager m currently few products required separate licence

Easy implementation! A lot of features! You can monitoring everything!

Validate your infrastructure and how to implement to dont have to reimplement

Easy installation Web interface is friendly and support mobile devices Agentless integration with servers and network devices

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

The product is flexible and offers a wide range of features. Easy to configure and update.

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.