About LendingPad


LendingPad is a cloud-based point-of-sale (POS) system that helps businesses streamline and manage loan origination processes and improve customer experience. With specific editions for brokers, lenders, banks, credit unions, and institutions, it aims to improve real-time collaboration on tasks reducing the total cost of operations.

Features of LendingPad include inbuilt customer relationship management (CRM) tool, compliance check, document archiving, real-time updates, custom workflows, loan tracking, lead and campaign management and service level agreements. It allows brokers to initiate loan processes from anywhere and add unlimited numbers of users and branches to facilitate the flow and management of leads. Additionally, it lets bankers manage warehousing activities, track loan inventory, perform post-closing audits and handle secondary tasks with investors. The centralized portal provides institutions with a dashboard to monitor omnichannel pipelines and multi-user application processing. 

LendingPad integrates with several third-party applications enabling businesses to facilitate loan processes. Pricing is available via monthly subscription.



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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of LendingPad

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-17 of 17 reviews

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January 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

LendingPad is a simple and easy to use web based loan origination platform that all

This software is easy to use and the document management system in the cloud allows me to keep my desk clutter free. It also makes it easy to collaborate with others that need access to the file at the same time.

Pros

There are actually three things that I like about this software:

1. I like that LendingPad is accessible pretty much from anywhere as long as I have internet access. I'm able to use LendingPad from my desktop computer in the office as well as from my laptop, iPad and iPhone. I often take my iPad to open houses and I can easily pre-approve buyers on the spot and I can easily share the pre-approval letter with the buyer and the real estate agent.

2. I also like that LendingPad is essentially a paperless loan origination system and it keeps all documents easily available in the cloud. LP has a robust document management system that makes it easy to rotate pages, re-order pages, and combine documents. LP also makes it easy to see which documents have been reviewed and accepted by the underwriter.

3. Last but not least is that LP allows multiple users to work in the file at the same time which makes it easy to collaborate with Loan Assistants, Processors, Underwriters and the Closing Department. With LP, there's no more getting locked out of a file because someone else is working in it.

Cons

In the future, I would like LendingPad to integrate with a CRM which would make it easier to send out canned emails to clients at pre-determined points such as 1 day after initial inquiry, 1 week after initial inquiry, 1 month after closing, 3 months after closing, 6 months after closing, etc.... A calendar function with reminders or a to-do list would also be nice. Overall, I would say that LendingPad is the best loan origination software that I have used.

Response from WEI Technology of WEI Technology LLC

Replied November 2018

The canned email feature is in the works with Q1 2019 release date. Calendar function with reminders email and the to-do list is already completed in Q3 2018. Pls refer to Knowledge Base article to use it or enroll in our weekly live-training sessions. We value your feedback and business!

January 2018

Christine from WEI Mortgage LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Exceptional cloud-based loan origination system, it's intuitive and simple, highly recommended!

It makes communications between my borrower, processor, uw and closers way easier. I can manage my pipeline and access files easily from any location, overall I have more control and visibility with my loans which translates to more loans closed.

Pros

Very interactive system with a cool UI. Multiple people can access same file with live time updates, a lot of cool built ins included with system where other systems you have to pay for (i.e document management, management reports , lead generation integrations, licensing compliance check just to name a few). Also- this system is very quick, I mean screens are refreshing to the second, something I don't see often in other systems. Quick tip- take 15 to 20 min to do a tutorial of the system, really helps anchor down the bells and whistles of the system.

Cons

This is more of a wishlist item, but I'd like to be able to drag and drop my own dashboard to rearrange my pipeline. Also, I think it'll be great if the system can auto update appraisal value on the pipeline screen once appraisal is in.

January 2018

Jonathan from WEI Mortgage LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

LendingPad has helped me originate more loans in less time

It helps me close more loans and expand my book of business.

Pros

LendingPad is a state of the art mortgage LOS that has allowed me as a loan officer to originate more loans. It allows the processor, underwriter, and loan officer to work on a file at the same time without any delay. LendingPad is integrated with multiple title company's and has the ability to populate the title fees with the click of a button. Not only is this user friendly, but more importantly it saves me a large amount of time per loan. If I had to use one word to describe LendingPad it would be "Fast". Fast from start to finish. This is so important in a customer service career. My clients do not have to wait as long as they did previously. This has helped me serve more people and expand my business.

November 2018

Neil from Pine Creek Financial Group LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Web Based Mortgage Origination

Customer service has been excellent, and response time through their help desk is under an hour. Typically our responses for trouble tickets is within 15 minutes,

Pros

Love the software - It's best strength is the ability to access it via a secured web portal. This takes loan origination to a new level as we can access the software from anywhere. The LOS user interface makes it simple to create and setup loans.

Cons

Not necessary but nice - more customization on screen layout and color options for the dashboard layouts. It makes it easier on the eyes when you stare at the screen for 8+ hours per day.

Response from WEI Technology of WEI Technology LLC

Replied November 2018

Dear Mr. Erickson, in Settings, Manage Company, you may change company color theme to one of the four combinations. In Q119 we will be adding more choices and screen layouts to the entire site including dashboard and allow more customized shortcuts. We are very much focused on user adoption and user experience in the coming year to continuously improve the platform. Thank you for your feedback and we value your business!

October 2018

Corina from PB & Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Doesn't Import Entire file

scale of 1-10 I would say 9.5

Pros

Love everything about it Layout, ease, admin, checklists, ability to modify, reports and data entry is awesome! If your a new company that is just starting out and don't have to import files into their system. LOVE LOVE LOVE the program!

Cons

if your a company transfering over files from a different software it's not to my standards. Credit reports don't transfer and status dates don't transfer and if it's a file I import it sets it up as an current prospect when it's an old prospect and I can't change the date on prospect.

Response from WEI Technology of WEI Technology LLC

Replied October 2018

Hello, we appreciate the feedback. We do allow you to import up to 100 Fannie Mae 3.2 files from your old system at one time. If you need more, please open a ticket we can increase the limit for you. Credit report liabilities and report date transfer over to 1003/Critical Dates section. We will talk to engineering about allowing changing Prospect date. Anything else you can think of pls use Support -> New Features suggestions form inside of the platform to submit. We do review each entry. We appreciate you being a valued client.

January 2018

Payal from WEI Mortgage Corp.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

I use lending pad on a daily routine to process loan files and it makes our life so convenient!

Pros

I like the most that this software is very user friendly, if we are doing something wrong it will prompt us immediately. It helps us process our loan files so accurately and at the same time keeping us compliant with all the policies and procedures that we need to follow! So we absolutely love this software, wish we have some more such soft wares in daily life so life could be so easy!

Cons

Well, there is nothing as such that I like the least about this software or I would want to change as it is quite efficient and user friendly as previously mentioned!

January 2018

Dennis from WEI Mortgage LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

LendingPad is the best Loan Origination Software I have ever used!

Pros

Whether you are new to the industry or a seasoned pro, LendingPad is extremely user friendly and streamlined! From origination to closing, everything you need is in one place! It also allows multiple users to edit a file at the same time and informs others as to what changes were made. All edits are done in real time. Phenomenal system!

January 2018

Ben from Archome

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Lending Pad is the most user friendly LOS I've ever used!! this is the premium in LOS software

Service is excellent and technical support is always willing to help if you get stuck.

Pros

I love the ease of uploading and organizing docs. Its great that two people can be in one file at the same time. This speeds up the loan origination process so much clients will be amazed at how fast their loan will close.

January 2018

ReNina from WEI Mortgage LLC.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

A simplistic experience with a multi user interface.

The software is so detailed, understanding how to use LendingPad was easy for me.

Pros

What I like about using LendingPad most is having the ability to have multiple files open at one time, this makes it easy to multi task. Also the ability to upload multiple documents at the same time as my counterparts.

January 2018

Brian from WEI Mortgage LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Fast and easy to use

Pros

It is a streamlined version of Encompass making.
Accessible from any computer.
Includes a database making it easy to track leads.

Cons

It would be nice to have a feature to price PMI so we don't have to do it through third-party websites.

January 2018

Mark from WEI Mortgage Corporation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

I thought I already wrote a review, but apparently not, LendingPad is a superb tool for Compliance.

Pros

LendingPad is reliable and responsive. It makes my job easier by providing concise and clear reports on things I need to report on to state and federal entities. It allows us to maintain compliance with laws and regulations easier and simpler. I would recommend this to anyone who has to deal with licensing issues in the mortgage field.

January 2018

Sean from WEI Mortgage LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Very user friendly and easy to navigate and categorize leads.

I am able to close loans in a more time-effective manner thanks to Lending Pad. It's layout is very user friendly and simplifies the lending practice.

Pros

I love how multiple users can be in the file at the same time making adjustments. It allows loan officers to work through a file alongside an underwriter or processor, easing the process of getting loans approved.

January 2018

Victoria from WEI Mortgage

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

LendingPad is an all around great experience!

Pros

LendingPad is simple, user friendly, and so easy to use. I can't say enough good things about this software. My favorite features are the document editing features. Whether it's combining documents, re-ordering pages, rotating, or moving them between categories; you can do it all right in the system with just a few clicks!

January 2018

Cesar from WEI Mortgage LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

LP has made it more convenient by keeping everything organized and very simple to navigate.

It's very