About LoansPQ

LoansPQ is a consumer loan origination software designed to help midsize to large credit unions and banks consolidate data from all existing systems, including branch, mobile, online, indirect, kiosk and retail, into a single platform. Key features include loan processing, online application, loan portfolio management and pricing engine. 

Financial institutions using LoansPQ can identify potential cross-selling opportunities via the cross-sell engine and utilize dynamic workflows to streamline operations based on business framework of each lender. The platform supports both direct and indirect business and consumer loan types. It also offers automated underwriting and decisioning and assessment of lending models and operations in order to design a f...


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of LoansPQ

Overall rating

4.50 / 5 stars

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September 2019

Don from First Community Credit Union

Verified Reviewer

Company Size: 201-500 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

MeridianLink LoansPQ Review

Pros

The software integrates seamlessly with our various other software programs thereby substantially reducing the amount of time needed to process and fund a loan. The better the experience our members have in obtaining their loans with us, the more likely they are to return to us for their future loans.

Cons

The decision engine is by far the worst aspect of the software. With that being said, MeridianLink has told us they are committed to improving it in 2020 and ff they build what they told us they were going to build, we will be very pleased.

August 2019

Robin from We Florida Financial

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

MeridianLink

I have worked on the LoansPQ for over 18 years and I have seen that the system is forever evolving to market trends and needs. Their Support team is the best, their Sales team is approachable and not smothering at all, their management is quick to resolve issues when needed.

Pros

Most people would never during a crisis that they enjoyed working with a partner but that isn't the case at all with MeridianLink. Their support team is calm, professional, and work proficiently to get any issue corrected for their clients. They take their time schedule meetings if they are needed to make sure the problem is resolved. I don't know of any company that credit union's partner with today that offers this and it just speaks to their culture of hiring the proper people to handle their customers need no matter how big or small.

Cons

Really there isn't anything that MeridianLink isn't already working on to improve

August 2019

Kevin from American Heritage Federal Credit Union

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

August 2019

The Apple of LOS's

I think LoansPQ does a good job overall and it does what its supposed to do. I call it the Apple of LOS's because it does everything you need it to do but everything has to be done the way LoansPQ wants it to be done as oppose to creating a custom experience/approach that fits your organization's needs. I feel if the software was a bit more "open sourced" it would go along way.

Pros

Easy to learn, use, and administer. From a member experience, we rarely run into any issues or problems. There are some very good vendor integrations such as Lenders Protection and Allied Solutions Debt Protection, GAP, and MBP. It can handle a ton of traffic.

Cons

If you host your own servers, its difficult to coordinate times for updates. The LOS is not very customizable. It would be great if we could rename fields, make certain fields required/not required without the assistance of MeridianLink Support. The current user interface (although this is changing as we speak). The APM - it's not very customizable.

October 2019

Jessica from Ventura County Credit Union

Verified Reviewer

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Very user friendly

Staff are very knowledgeable and if they don’t know the answer they research it and follow up with you.

Pros

The fact that it can check all 3rd party vendors with one click.

Cons

The slowness in the beginning but it has been resolved. Also having to navigate from page to page to check different pages but this is also changing with the new upgrade.