Construction Loan Management is a cloud-based loan servicing solution for construction and renovation companies of all sizes. Primary features include pipeline-style loan management, order management, budget tracking, document tracking, accounting management, reporting and interest billing statements.
It allows organizations to manage the construction-lending process and view and control the loan pipeline. Other features include project tracking, risk monitoring, change-order management, compliance management, loan-notes log, alerts and user based controls.
Construction Loan Management enables users to administer the pre-closing and post-closing services and loans. Other features include builder acceptance review, construction underwriting, appraisal management, project review and progress inspection service.
The solution is available on a per loan pricing option. Support is offered via phone, email and online case submission.
I love the ease of uploading documents to the document center. Being able to view documents received for the file in the document center and communicating with the reviewer through the communication log is a great benefit.
The visibility to see all active files in your pipeline is a feature that need improvement. As it stands today that visibility does not exist. So as a lender we have to manually track all of our active files until the final review has been provided.
Shannon from DHLC Mortgage, LLC
Overall, this is a great program. However, there are shortcomings that have been a disappointing discovery as time goes on. There are reports that have ample pictures, sufficient notes, and come back to us in a timely manner and that is GREAT! However, there are those cases (that are more frequent than we would like) that come back late, missing items, and have scarce notes that don't give us a clear picture of the what the inspector has seen. Those really mess us up. We are on a tight schedule and mistakes like that cost us the trust of our borrowers. We have promised to deliver on a specific schedule if they do everything we have asked, and when we cannot deliver, it hurts our credibility.
The new document center is great! It was not as user friendly before when all documents could not be stored together.
The report options don't really offer the reports we would like to have
The status indicators don't always give an accurate picture of the status of the reports
AnnMarie from McLean Mortgage Corp.
I have been using Land Gorilla's platform for approx. 2 1/2 years now, during which time I have seen a lot of progression with systems enhancements. While it provides for most basic day to day business functionality, it still lacks as a true loan servicing/accounting system. It's the greatest strength is the inspection services function. The ease of ordering, the expediency in the turn times, and the efficiency and accuracy of the inspection reports. All aspects of Customer Service in general and response times are excellent! They are very accommodating for the occasional rush requests. It is extremely rare that the inspectors make any errors, and on those occasions, both LG and the inspectors are very prompt in responding and making corrections if/when necessary.
Dave from 360 Asset LLC
I've used Land Gorilla numerous times to help me manage construction projects that are too far for me to personally inspect. The reports are very thorough and they provide photos of every last detail. Turn around time from order to completed report is always quick and the agents they use are always friendly to my clients. I would recommend them to anyone.
Regina from Envoy Mortgage
Employees number: 1,001-5,000 employees
I love the CLM system. It's such a user-friendly system and provides great detail on what's going on with your renovation review or if a draw is being requested. The ease and use of the system is superb. Two thumbs up!!
Ease of use.
That we only have the ability to have only one system admin.
Nate from Black Square Real Estate, Inc.
Employees number: 2-10 employees
Fairly easy to use and a great support staff. Though at times some common sense features are overlooked.
Straightforward user design.
Some common sense features are overlooked.
Hayley from Land Home Financial
Employees number: 501-1,000 employees
I started using the software in February and have felt it has always been very user-friendly. I was new in construction management and it took no time to learn how to use the software. The support department is always easy to reach either by phone or e-mail and have always been very helpful
Ability to create reports
I can't think of any I really enjoy the software
Tim from Freedom Mortgage
Employees number: 5,001-10,000 employees
We have been using the program for 6 months now and it has been extremely helpful. The Land Gorilla team has been extremely helpful in making adjustments to the program that help use a monitor and track our pipelines. Looking forward to starting to utilize other functionality
Extremely user-friendly, changes made to system go into effect quickly
Setting up the budget
Tim from Quick Lend Home Renovation
Our company transferred in 2015 and made my workflow much easier. We utilize the Construction Loan Manager and inspection services. Our services and admins love the system. The big plus is they pick up the phone when we call.