All IPinfo Reviews

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User Profile

Jesse

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Everything I could want in an IP data provider!

The support have been super responsive to all our needs.

PROS

I love the company data endpoints. So powerful and data rich.

CONS

I don't really have anything negative. The API is simple and easy to understand.

Scott

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

IPinfo - the best IP data service

My experience has been nothing but positive.

PROS

My favorite feature is how I can pull the data I need in real-time instead of downloading a file that is out-of-date as soon as it is fetched. I also like the way it identifies ISPs and organizations which makes it easy for me to create filters to see the data I want.

CONS

I really don’t have any negative feedback.

Reasons for switching to IPinfo

Lower cost and better features.

George

Utilities, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2021

It reverse an ip to a domain

PROS

I like that it helps reverse an IP to a domain. What I'm looking is mostly businesses.

CONS

I get to pay for a lot of ISP and bot traffic which is not ideal. I only get 20% of real businesses the rest is ISP but is ok for now.

Steve

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2021

CatechismClass.com Review of IPinfo.io

Always good with quick responses.

PROS

We use this mainly for security purposes, to look-up unknown IPs to us to determine whether or not to allow them to continue into out site. A simple cURL script with json response provides all that we need per hit.

CONS

The recent change in the dashboard has made a visit to IPinfo.io itself more confusion that it had been before. Sometimes we find that the mapping of IPs are slightly inaccurate-- ex. my own IP which is in Levittown, PA often shows up in Trenton NJ.. a mile away but in the incorrect State and Zipcode.

Reason for choosing IPinfo

At the onset we were offered a wonderful discount while the company was in it's founding stages.. that has continued even until today and makes a difference to us since we have an extremely limited budget.

Patrick

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Long time user, very happy

We were in a pinch to identify and score traffic for security, mostly spammers from overseas. I reached out to ipinfo and we were running in less than a day. We have never had to change anything about our implementation, only take advantage of new features if we want to. That is the essense of the best infrastructure software - easy, well documented, great support if we need it, stable APIs.

PROS

Super easy to implement, dial-tone reliable, and they keep adding new features but honoring our original agreement

CONS

Really nothing to improve, it feels like a shill review but I work with a lot of vendors and IPinfo is top tier

Reason for choosing IPinfo

They made it an easy choice - a managed reliable service for less that we could initially implement it ourselves, not to mention maintain over the years as the network intelligence landscape changes

Craig

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Most accurate source available

They have been great and very easy to deal with. Upfront pricing model and high availability.

PROS

IP location data changes all the time and IPinfo has the best data of all the sources we have tested by a fair margin. We depend on this service and it has not had an outage since we started using it over 2 years ago.

CONS

It meets our needs so I don't see any cons

Reason for choosing IPinfo

Better and more consistent data

Guilherme

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Locate with certanty

I like the way I can use IpInfo, It is extremely easy to use, jus ttype the IP in the box and all information is there. Even if the IP is behind a VPN, IpInfo can detect VPN IPs

PROS

It always has the database up to date, it has never failed on me.

CONS

It does not have abuse report system. It would be nice to know about previous searches and community rating.

Johanna

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Easiest IP Detection API

PROS

The biggest thing for me and my team, was ease of use. The API was super simple to integrate into the application we were creating and had no trouble at all.

CONS

I don't like that I can't think of anything bad about this product/service.

Reason for choosing IPinfo

No

Dylan

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Hassle Free

The ease of use saves us a lot of time building out our own solution. It is used every day to power experiences for thousands of our users and is very reliable.

PROS

Very easy to setup, reliable API, been using for years without issue.

CONS

More backend reporting could be helpful.

Clinton

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Fast and Easy to implement

We use IPInfo to monitor visits to client websites and to identify who is visiting the site. The IPInfo API enables us to achieve this goal relatively easily and to integrate the visitor information with other visit intelligence to produce a very useful package.

PROS

Easy to implement and the speed is very good. The customer service is excellent and the team helped us to get started.

CONS

I am not sure that the accuracy of the data can’t be improved.

Reason for choosing IPinfo

N/A

Chriztina

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Customized Messages to Visitors

Once we got on a paid plan, IPinfo has worked seamlessly. Been trying to think of other ways to use the features.

PROS

I have a "countdown to free shipping" message on the cart pages of my website. I use IPinfo to make sure the correct message is displayed based on the visitors location.

CONS

When I was on the "free" option, the "countdown to free shipping" message was intermittent. Sometimes it would work, sometimes it didn't. It was most likely because we exceeded the amount of daily requests but I didn't have access to the admin at the time.

Reason for choosing IPinfo

The Apps on the Shopify AppStore were "off brand" and didn't feel right for my website. By making custom code instead, and using IPInfo, I was able to keep my site looking exactly how I wanted. I'm super stoked with the messaging now and I do believe it has helped "up" my AOV for USA and Canadian Orders.

Aivar

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Very useful service and amazing customer support - stability could be a little better

Amazing support that is always willing to help you out, top-notch quality, stability is good enough for my use. Overall, probably, the best choice, but you might need some fallback.

PROS

Easy to deploy and robust API Almost always latest, up to date data Low mistake/"dirty data" rate Ability to test it out thoroughly before paying anything

CONS

Service is unavailable a bit too often (up to 30-60 minutes each month) Could be a deal-breaker for live use where it is mission-critical

Reason for choosing IPinfo

I have tested out multiple services, and IPinfo was one of the best when it comes to data quality. They were also willing to accommodate my request for a non-standard plan.

Sara

Apparel & Fashion, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Love IPinfo!!

Awesome product! Easy to use, install and manage. Great reporting features included.

PROS

Easy to use, install, manage. It exceeded the needs we had and it works perfectly!

CONS

We have not yet encountered any issues or reasons to add to the con list. We have been using IPinfo for almost 12 full months at the time of this review.

Reason for choosing IPinfo

We are a small company working with limited budget. IPinfo solved an issue we faced at a relatively inexpensive cost versus other applications. Highly recommend!

Chaithanya

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Dependable

PROS

Easy to Integrate. Very good documentation for all languages.

CONS

Response times can be much faster and analytics forecasts will be helpful.

Andreas

Human Resources, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Pretty good service but privacy concerns

PROS

It does exactly what is expected. The service just works without any problems.

CONS

Here in europe it is very hard to argu that I am allowed to use this service with respect to GDPR laws.

Reason for choosing IPinfo

The alternatives had a lower performance and less information about an address.

Jake

Marketing and Advertising, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Marketing Analytics

It was very easy to integrate into our sites and the results were exactly what we were looking for.

PROS

There are two things that stand out about IPinfo, its cost and its ease of integration into our sites.

CONS

I have found no cons with this product, it does exactly what it is supposed to do.

Vikram

Market Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

IPINFO

PROS

Good to trace the IP location while syncing with Google.

CONS

Still need user friendly which is not happening

Xander

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2021

Geo IP for country code selection

PROS

the service was easy to inplement as the country code select component supported ipinfo services.

CONS

at this stage it does the job as expected so no cons so far

Reason for choosing IPinfo

direct support in existing component

Mike

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2021

Solid product

Customer analytics

PROS

Simple API and good data, dashboard provides useful info

CONS

I can't think of much, other than perhaps price reductions for searching the same address multiple times in a window of time

Roland

Banking, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Top Geolocation

PROS

The IP to Geolocation functionality is satisfying our needs!

CONS

Nothing. My Needs are fulfilled! Everything is ok!

Reasons for switching to IPinfo

Old Product to expensive and needed dedicated service which was EOL!

Darcy

Telecommunications, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Ip information

We use it for security purposes

PROS

It is accurate. We get the results we require to solve our problems

CONS

No cons at this moment. It does what we expected

Reason for choosing IPinfo

It works

Reasons for switching to IPinfo

It works

Marko

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Range of QUALITY products

Fair honest and modern company.

PROS

The quality products/services they offer. The ease. The support.

CONS

There is absolute nothing to dislike, everything is perfectly made.

Craig

Computer Games, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great experience for our use case

When a friend and I needed to scale our project, one of our first concerns was with acquiring high-quality IP data. We run a Discord-powered game needed a way to validate the IP geolocation and privacy data (if using a VPN or not) for hundreds of thousands of users, for the purpose of improving our cheat-detection methods. As full disclosure, I'm formerly part of the IPinfo team but have been completely uninvolved for over a year now. My experiences with my colleagues and the product are what led me to return as a customer.

PROS

IPinfo was everything we expected it to be: easy to implement, accurate, and thorough. We have all the IP address data we'll ever need, and the uptime is fantastic.

CONS

We've yet to have any issues with the API.

Brock

Food Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2021

Quick and Easy. Reliable

PROS

Super reliable and always is up and running.

CONS

Nothing. Works as needed without issues.

BENJAMIN

Retail, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

THE ROCK

VERY SOLID. I AM DEBATING ON CONTINUING TO PAY FOR THE SERVICE AS THERE ARE OTHER APPLICATIONS THAT ARE MORE ACCESSIBLE WITH OTHER BROWSERS BUT THEY DON'T PROVIDE THE INFORMATION THAT IPINFO DOES.

PROS

CONSISTENT, RELIABLE, & PROVIDED THE CORRECT INFO

CONS

HAD TO GO TO THE WEBSITE. NO CHROME EXT.

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