All Woosmap Reviews

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User Profile

Timothy

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Happy to use Woosmap. A quality software product.

PROS

Woosmap helps us reduce customer address input errors which would require lengthy manual fixes or costly shipping errors. Woosmap saves us time, energy and money while increasing confidence in the data we collect off our customers. A great product.

CONS

Not sure. Some customers reported inability to include unit numbers. Can’t say if accurate or not though.

Vendor Response

Dear Timothy, we're happy to read your feedback. It's great to see our products facilitating the life of your clients to add their addresses, as well as yours for data collection. You can contact our Customer Care Team to report any missing data, our product team will quickly fix the issue! Cheers, Woosmap Team

Replied January 2023

Alexys

Higher Education, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Geofencing SDK implementation in an Android mobile app

In my point of view, Woosmap do have a lot of potential to companies who are willing to expend their opportunities with geolocation intelligence tools. Woosmap support team members were also very kind and very helpful in responding to our team's questions whenever we needed some help.

PROS

To contextualize a little bit, I was to use Woosmap for a IT project in my school. The goal was to assess the potential of the Geofencing SDK for Coexya SAS company, who may plan to use Woosmap technologies.Geofencing SDK provide several options to customize the way it works and helped us to achieve what we wanted.

CONS

Woosmap tools require a minimum level of knowledge in API implementation, which can be a problem if a simple citizen wanted to try those solutions quickly.

Reason for choosing Woosmap

To be more precise, we did not choose Woosmap over Google maps APIs since it was a constraint from my school. But if I was to choose on my own, I would probably work with Woosmap, because it is free!

Vendor Response

Alexys, Thank you for sharing your feedback on the implementation of our Geofencing SDK. It's great to hear that you found our solution useful for an Android App and that it provided enough options for customization to achieve what you wanted. Indeed we create all our solutions so they can fit a large number of business use cases. Cheers, The Woosmap Team

Replied June 2023

Hannah

Veterinary, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2019

Good user experience

PROS

Makes it easy for the user to navigate to location web pages and easily see opening hours. We are never waiting long to receive a response from support.

CONS

It's hard for us to add and delete listings from Woosmap

Sam

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Reliable and affordable

PROS

Has all the feature we need. Was a more affordable alternative to Google's API.

CONS

Nothing really but might be nice to have a calculator online to estimate credit costs.

Vendor Response

Dear Sam, it is a pleasure to know that you are satisfied with our products! Thank you for your suggestion. We are always looking for helpful feedback to improve our user experience. At the same time, we are very happy and proud to be able to offer both the Woosmap API and the Google Maps API, for different business use cases. Thanks again for your valuable review!

Replied July 2021

Fabrizio

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

The simplest solution to integrate Google Maps

PROS

Woosmap makes it easy and cheap to implement Google Maps on websites. I particularly appreciated the commercial support during the selection phase and the subsequent help in the implementation.

CONS

No particular issues but we would like to have more visibility on the upcoming features in roadmap.

Andrej

Apparel & Fashion, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Woosmap - a great Google API replacement

PROS

The tool is easy to implement and simple to use. The benefit we were looking mostly to was to cut costs of API calls.

CONS

There were some setbacks on the initial implementation but once those were fixed the use is easy as it can be.

Vendor Response

Dear Andrej, thank you for sharing your thoughts. We are very happy and proud to be able to offer both the Woosmap API and the Google Maps API, used for different business use cases and complementary. Our team grows and we are constantly looking to improve our product offering and features. Please always share your feedback with our Customer Success team so we can provide you with the best experience. We look forward to continuing our long lasting collaboration.

Replied August 2021

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Nice tools !

PROS

We use woosmap for a store map locator, the service work all of time, very customer service they respond very quickly !

CONS

The prices are quite high compared to the competition, we think that a cheaper "plan" is missing

Borja

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Good alternative for Google Maps suite

The implementation was not that strightforward, but the final experience was good

PROS

They offered us cheaper prices than Google

CONS

Their API is not as complete as the Google Maps one (they lack some POIs)

Reasons for switching to Woosmap

Pricing

Vendor Response

Thank you for your feedback Borja! We're glad to hear that you've had a positive experience with our products and services, we will share it with our team! We are very happy and proud to be able to offer both the Woosmap API and the Google API : they complement each other very well and can be used for different business use cases. Your business is important to us and we are looking forward to continuing our collaboration.

Replied July 2021

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2022

Good tool for geo-fencing

PROS

the ease of implementation and the dashboard

CONS

Support on lower version devices especially on android devices

Vendor Response

Thank you for your review, it's always good to have direct feedback from users! We're glad to see that implementation was easy. We focused specifically on documentation to make it easier for our customers to operate independently about how, when, where and which API they want to set up. Cheers, Woosmap Team

Replied January 2023

User Profile

Kim

Verified reviewer

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Kia UK Woosmap Implementation

PROS

Implementing Woosmap for Kia UK has reduced the amount Kia spend on Google Map API calls, allowing Kia to streamline all maps across web platform. The customer support for implementation is first class and the team always respond in a very timely manner.

CONS

the ability to show live travel time / traffic would be a welcome addition to Woosmap.

Thierry

Logistics and Supply Chain, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Simplicité, Performance et Disponibilité

PROS

Les API proposées par Woosmap nous ont permis d'améliorer notre qualité de service notamment avec une performance remarquable dans le geocodage d'adresses. La simplicité d'intégration nous a permis de réaliser avec confiance notre migration en moins de 7 jours. En complément les outils de monitoring et le support de Woosmap nous ont aidés comprendre comment améliorer notre stratégie de Géocodage. Dans le cas de nos applications ces fonctionnalités sont critiques pour pouvoir opérer. Avec Woosmap nous avons confiance avec une disponibilité sans faille des services.

CONS

Rien a signaler pour notre usage. Merci au support qui a su répondre à nos questions.

Vendor Response

Hello Thierry, Thank you for taking the time to share your thoughts. We are glad to hear that your migration was completed promptly and that our team was up to the task. Our API and console are designed to be efficient and user-friendly tools! If you have any further feedback or suggestions, please do not hesitate to let us know. Cheers, Woosmap Team

Replied April 2023

clement

Supermarkets, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Solution très pertinente

Woosmap nous permet de proposer une expérience utilisateur identique voire mieux que des concurrents à moindre coût. Nous utilisons l'auto complétion sur le notre checkout et l'auto suggestion de magasins pour notre storelocator et les stats nous montre une grande pertinence des résultats.

PROS

La facilité d'intégration de cette solution sur notre plateforme Ecommerce ainsi que le suivi que nous avons avec leurs différentes équipes(commerciales, techniques)

CONS

Non. Pas de points faibles à date. Nous verrons avec le temps.

Reasons for switching to Woosmap

Coût

Vendor Response

Clement, nous sommes heureux de savoir que Woosmap vous aide a atteindre vos objectifs business ! Au-dela d'un accompagnement proactif et minutieux, la pertinence des resultats et la facilite a implementer nos solutions font partie de notre ADN. Nous vous remercions pour cette reconnaissance !

Replied August 2021

Coralie

Supermarkets, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Facilitateur d'expérience client

PROS

Le widget est facilement utilisable, personnalisable et s'inscrit totalement dans une logique de SEO friendly.

CONS

Les demandes d'évolutions prennent du temps.

Vendor Response

Coralie, nous vous remercions vivement pour votre commentaire ! En effet, avec les mises a jour des algorithmes Google, l'experience utilisateur represente un critere important pour le ranking SEO. Nous sommes fiers de proposer une solution qui vous aide a avoir un meilleur positionnement et offre un parcours web fluide grace a Woosmap ! Nos equipes s'agrandissent et pour faire progresser nos solutions, n'hesitez pas a nous contacter pour partager vos suggestions ! Nous serions ravis de les ecouter.

Replied August 2021

Sven

Automotive, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Gute Alternative wenn man sich nicht mit der Google API beschäftigen möchte

Solide Software für das darstellen von Karten bzw, Standorten und den Dtandortinformationen wie auch Filterungen.

PROS

Der Direkte Kontakt zu den Entwicklern und Kundenbetreuer

CONS

keine deutsche Doku ;) Aber dafür haben die deutschsprachigen Kundensuppert gut Übersetzt oder Kommunikation mit Entwicklern übernommen.

Reason for choosing Woosmap

Direkter Kundensupport.

Vendor Response

Kundenbetreuung ist Teil unserer DNA! Mit Niederlassungen in 9 Staaten haben wir Ihren lokalen und spezifischen Kontext in unsere Produkte integriert und unterstutzen Sie gerne vor Ort.

Replied August 2021

Thomas

Internet, 501-1,000 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Rechercher sur une carte est très aisé à mettre en place grâce à Woosmap.

Woosmap apporte une solution de recherche cartographique riche et facile à mettre en place, pour un coût très mesuré.

PROS

La simplicité de mise en place et de migration d'API Google, ainsi que la complémentarité avec Google Maps.

CONS

Dans la documentation il n'est pas toujours facile de connaitre l'ensemble des valeurs possibles pour certains attributs. (pour l'intégration web)

Reasons for switching to Woosmap

Woosmap proposait une intégration facile, et une facilité de migration de l'ancienne solution en place.

Vendor Response

Merci pour votre feedback, Thomas ! Nous sommes heureux de savoir que Woosmap correspond a vos attentes et vous aide a atteindre vos objectifs business ! Votre commentaire sera partage avec nos equipes dans une logique d'amelioration continue du produit. Sachez qu'a tout moment l'equipe Customer Success reste a vos cotes pour vous accompagner et repondre a toutes vos questions !

Replied September 2021

Britt

Retail, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Budget friendly alternative to Google Maps

All documetation is very well written out so that the implementation of Woosmap was very easy and efficient. Customer success team gives us regular updates on what else we could be doing with the credits available to make the experience of our customers even better with great industry focused examples.

PROS

We can implement more features that we could at the same cost of using Google Maps in the past. The product is a lot more dynamic as well which gives us more flexibility.

CONS

Nothing that would come to mind at the moment.

Reasons for switching to Woosmap

Cost efficiency

Vendor Response

Thank you for your positive review Britt! We're glad to see that our products are a better alternative for your needs. Indeed with Woosmap it's easier to streamline API solutions throughout your websites as well as implement more features! We will share the positive feedback with our teams. Cheers, Woosmap Team

Replied January 2023

Cristiano

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Woosmap

PROS

Ease of use, well documented, the support is quick

CONS

So far, so good. I've not found anything that's not on par with my expectations

Reasons for switching to Woosmap

Costs saving

Vendor Response

Thanks a lot for your precious review, Cristiano! We are happy to know that you had a great experience with Woosmap! The easy-to-implement and well-documented API is part of our DNA. We are vigilant to update our documentation constantly and share samples to help you in your implementation.

Replied July 2021

Josephine

Research, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2023

Pertinent and convenient but in need of amelioration on Geofencing

PROS

The indoor mapping and its other functionalities where very pertinent and easy of use.

CONS

Unfortunately, we came across multiple problem concerning the geofencing in its installation, deployment and use.

Vendor Response

Hello Josephine, thank you for your review. We're happy to read that Indoor Mapping was an easy tool to use! Don't hesitate to contact our team to settle Geofencing as it's a complex product that adapts to each use case (& all use cases are unique to our customer needs). This way you'll have the best implementation! Cheers, The Woosmap Team

Replied June 2023

Marc

Retail, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

A good alternative to improve your Store Locator

PROS

Woosmap it's a good alternative to improve your Store Locator. Easy to implement, fast, and a good response about your query.

CONS

We need more possibilities on a contract about number of calls/year. It's difficult for us, to predict the number of calls to Woosmap with the new projects and the grow of the web traffic.

Vendor Response

Dear Marc, thank you for your review! It's always a pleasure to read users' feedback. If you need help to anticipate your consumption over a whole year, our Customer Care team is always happy to provide support. Do not hesitate to contact them: https://www.woosmap.com/contact Cheers, Woosmap Team

Replied January 2023

Anonymous

201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Easy to use

PROS

The product is easy to use and easy to be integrated in the system

CONS

there are no changes at this time that I would like to suggest

Vendor Response

Thank you for your valuable feedback! We are glad to know that you are having a positive experience with Woosmap! Please feel free to reach out to us if you have any suggestions of improvements or any other thoughts via email or chat. Thank you again!

Replied July 2021

Jonathan

Consumer Goods, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

E-commerce Woosmap Review

At first it was intimidating, after-all, it is a new program that i needed to use. But it became something super easy to use! Well designed.

PROS

Although I tend to use the very basic amount of features, what I do use is very simple and self explanatory. I am able to do what is needed with ease.

CONS

I do wish that I am able to do more on this, but once again, this is only because I only need the basics for my role. Great product.

Vendor Response

Dear Jonathan, we're happy to read that you were able to use our APIs and their features that easily! We designed them especially for people to be able to implement them on their projects with minimum effort. Do not hesitate to check our Documentation and/or Forum if you wish to extend the use of our APIs. You'll find tutorials and people that might have had the same questions as you. Cheers, Woosmap Team

Replied January 2023

Amelia

Retail, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Good stuff

PROS

It allows us toe provide services to customers that we now don't have to provide ourselves. It's also making it easier to keep our store information updated on Google's services.

CONS

I'm not sure the backend will be very intuitive to use for less experienced users like store managers etc, I think the UI can use a little bit of improvement still.

Peter

Computer Software, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2020

Woosmap thoughts

PROS

Pretty easy to swap out Google Maps geocoding

CONS

Lacking some features we made use of in Google Maps

Reasons for switching to Woosmap

Cost savings

Showing 1 - 23 of 23 Reviews