All HeyGen Reviews

1-25 of 270 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Karan

Verified reviewer

Alternative Medicine, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

A leap into the future

Very satisfied with the product, will save lots of time

PROS

The low cost option for a quick avatar works perfectly fine

CONS

The pricing climbs quite steeply for a finetuned version

Egon

Broadcast Media, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Easy to use

I especially liked the ease of use (hence the title), the easiest of all gen AI tools I have used so far.

PROS

How easy every step, from onboarding, to uploading assets, to generatiing voice and video is. Integration with other voice services

CONS

I think the price is OK for professional use, but for recreational use a little too high.

Reasons for switching to HeyGen

Easier to operate. More livelike video and integration of Elevenlabs voice.

User Profile

Thiago

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Scammers and disloyal to their customers

PROS

I love how their are disloyal to their customers. Really great how they mistreat you.

CONS

For me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers

Brian

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

Just started using the product

"We are still in the process of learning how to incorporate the product into our marketing strategy."

PROS

"It's amazing that I have the ability to create an avatar of myself."

CONS

"In order to ensure diversity and inclusivity in our platform, we need to prioritize the creation of additional senior models of color, especially black people avatars. This will not only enhance the representativeness of our platform but also provide a fair and inclusive experience to all users, regardless of their race, ethnicity or background."

Reason for choosing HeyGen

"The convenience and speed of implementation are crucial for the success of our marketing campaign project."

Cameron

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Heygen is best for self avatars and sync to uploaded audio.

So far Heygen wins overall compared to all the other similar products I've tried. I just wish they would establish a single payment model for lifetime access. Some of their competitors are doing this. If they progress to Heygen's quality, I'll likely move to one of them, unless Heygen adopts a lifetime purchase plan.

PROS

I tried most other competing products. The biggest issue wuth the other products is the mouth of the avatar is not realistic to the recorded audio. Heygen has proven to be the best so far.

CONS

I am forced to record the required 3-5 minute video in order to move to the instant avatar feature. Heygen won't accept video with spliced scenes, so I will not be able to use any of my existing video for the sample. Not a huge deal, just have to take time to record a sample that qualifies. Using photo avatar till then.

Cally

Government Administration, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

HeyGen offers a good variety of realistic avatars

So far, I'm very impressed with HeyGen.

PROS

The avatars smile and move naturally and the voices are excellent. Best of all, the lip sync is incredibly accurate and realistic. Also, when the avartas speak, there are no anomalies in the cheeks, like rubberized skin.

CONS

I've only done the trial, but what I didn't see were the options to add a background, bit it a solid color, a stock image, like an office, or an uploaded image. Green screening is important to me. It would also be great if I could control the range of movement, as well as the facial expressions. An emotion slider would be fantastic. These things may exist with a paid subscription.

Krzysztof

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

HeyGen gamechanger

PROS

Easy to use. API oriented. Great quality.

CONS

Lack of possibility to scale credits while stick to the chosen plan.

Reasons for switching to HeyGen

Quality and pricing was on the HeyGen side.

Marco

Education Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2024

First Trial

PROS

After checking different tools the warm welcome vide by the [sensitive content hidden] himself, the intuitve dashboard and the short time to get things up and running made HeyGen to an optimal source for our use case. Thanks a lot!

CONS

nothing to mention here. Taking in consideration that we needed a historic picture to be animated as a trial, HeyGen managed a perfect fit even though its toolbox is not meant to be for this purpose.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Simple and Straightforward

PROS

It is simple, easy with a various interesting options to make the generated videos looks good and engaging.

CONS

For non tech user, it could be intimidating at first. Maybe they should create a better video tutorial.

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Freakishly accurate

PROS

Good sound, not too robotic. Good video adaptation from photo.

CONS

I found no cons so far. May be a bit pricey to pay for.

Shon

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Remarkable Video Creations

Overall, coming from the image generation side, and being someone very plugged into the community, this was such a great experience, mostly because of the ease of use, and the overall amount of documentation and help features.

PROS

HeyGen is just a great product, from your first visit on the site onward, you are presented with quality. Nothing is hidden, no searching, the features are right there, easy to use, and tutorials all along the way. First AI site that I have encountered, with such great documentation.

CONS

To be honest, there is always something to critique, I would have liked some more variation in the voices to use with the free side, but I am just being picky.

Reasons for switching to HeyGen

HeyGen instructions and output were just hands down better. Very much the same concept, but leaps ahead.

José

Arts and Crafts, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Very Usefull tool

it is a awesome app that help you to create a content for different social media

PROS

i like the great creation of videos avatar

CONS

the price is very expensive to a regular user that no earn money from this

Reasons for switching to HeyGen

the other products only can make a artifical video and not using and avatar like hey gen

Namat

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Satisfaction in using the HeyGen platform

In essence, I really like using HeyGen, especially in terms of its use.

PROS

Its use is very easy to put into practice.

CONS

The free credits are few and the package price is beyond my reach.

Reasons for switching to HeyGen

Because it is a bit expensive in the package offer.

Nur

Government Administration, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

AI Avatar generator

I'm very satisfied with HeyGen especially on the avatar AI generator, with very quality video.

PROS

I'm using HeyGen to develop my slide presentation and I'm using the AI avatar generator, very easy to create my content, and select my country language.. and the avatar is very neutral. the pronunciation is very similar to my country's language

CONS

when I'm editing the scripts, the language keeps changing to Indonesian instead of Malay, even if I delete one character, it keeps changing the country language. but it's not difficult to change back to my country's language.

Vitalii

Pharmaceuticals, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Heygen AI in Action: A Real-World Review

There is only the first experience, and it's great!

PROS

The opportunity to create your high-quality avatar (digital copy). The next great thing is a translation of video from one language to another. It is great as the voice in translated language is like in a peaker and voice is synchronized with mimics

CONS

Limited to circle and square generation of own avatars from the photo

Jasimine

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

New to A.I. but not New to the field!!

As I am only in day 1, the overall appeal to become better affluent with the platform will come in due time. So far I am happy with the ease hence the reason I paid for a monthly subscription.

PROS

The ability to find what I needed easily readily available to me in a short amount of time.

CONS

Cost for trying something before you buy in to a subscription was not there. I would like the ability to purchase said credits needed to test out products before you fully commit.

Neil

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Can HeyGen be Used to Successfully Generate AI Breathwork Coaching Sessions?

PROS

1. The quality of the video production. 2. The quality, particularly the variety of inflections in the voices.

CONS

The price will be a deciding factor for many, although it has to be compared to the cost of hiring voice over artists and/or actors and the time it would take to script, record and edit videos of this quality.

Frank

Broadcast Media, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

HOLA FM - Radio station on Fuerteventura

I plan to use it to create the daily weather forecast and present it to our radio listeners on Facebook. But as a freelancer, it's too cost-intensive in the long run. I'll have to wait until it's cheaper.

PROS

It was easy to use. It worked well for me.

CONS

I would have liked to have had more time to test the product for my needs. That means more credits.

William

Computer Software, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

We are at the dawn of A.I. Avatar explosion

I was truly amazed at the capabilities of HeyGen and how quickly it created my avatar.

PROS

The quality of my voice and the capturing of my facial expressions was incredible.

CONS

I wanted to use a video of a deceased friend of mine, to create an avatar of him. This would violate the terms of service however.

Nitin

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed February 2024

Easy of Use

PROS

Very easy to use the product. Its as easy as putting jam on bread :). You just need to link your script to an avatar and sit back to see the final output generated, that too in a giffy.

CONS

Haven't encountered any thing that i can mention right now as i am an early user.

Michael

Financial Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Super impressive technology and very easy to use

PROS

The minimal amount of time and effort to get it set up and quality of the resulting product.

CONS

I wish there was some way to preview a video when creating it - even just a 'rough' draft to see if it is worth spending credits on. Even just an audio recording would help.

olga

Accounting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

I like everything, convenient and easy

while I'm learning how to create videos, I want a cheaper tariff

PROS

HeyGen is the best neural network for generating a digital avatar. There is no such quality anywhere. I will use it and recommend it to my friends! Develop!

CONS

there is no negative feedback, I like everything

Leigh

Marketing and Advertising, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

HeyGen Free Trial Review

PROS

The instructions to using the product and making my first Instant Avatar and it was very seamless and easy experience with the criteria being very easily fulfilled to do so.

CONS

I haven't personally used the program enough yet to formulate an opinion.

eva aurora

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

i like to use heygen

PROS

the fact i can make videos with my own personas so i dont spend time recording them too many times, editing etc

CONS

i like the options it have to use my people or the people from hey gen and the tolos are pretty friendly and enough

Jose

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Amazing AI Tool!

It helps me a lot with creating videos without having to work with another person.

PROS

The ease with which I use the tools without taking a lot of time to get a good product

CONS

Everything is great! I don't have anything negative to say about HeyGen.

Showing 1 - 25 of 270 Reviews