1factory is a quality management solution suitable for manufacturing companies of all sizes. Cloud-based and on-premise deployments are available. The solution offers quality control plans, first article inspections, incoming inspections, in-process and final inspections, factory monitoring, variation control (SPC), inspection management, non-conformances, CAPAs and more.

The first article inspection module automatically reads drawing features. Users can add balloons, capture specifications, tolerances and zones. Inspection data can be read from digital gages and CMMs, or uploaded in .csv and .xlsx formats. Reports are available in AS9102 and other formats.

Inspection data is collected and traceable to work order, serial number, date, inspector and gage. Process capability is calculated in real time. Histograms, run-charts and SPC support variation control. Built-in dashboards display supplier performance, defect paretos, etc. An integrated non-conformance and CAPA module is available for problem solving.

Pricing is per user per month. Support is available over the phone, over WebEx and via email.

Quality control inspections
Quality control inspections

Quality control inspections

Quality control plan

Quality control plan

PDF drawing ballooning

PDF drawing ballooning

Variation control/SPC

Variation control/SPC

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



20 Reviews of 1factory

Overall rating

5.0 / 5 stars

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nick from Magnet-Schultz of America

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

All in one QMS

This software has solved the problem with writing long inspections plans, that are open to human error. Cutting the time to write monthly report which is now done by the click of a mouse. Has helped with task management and driven actions with by dates, which as a QE I love because you are no longer tracking people down for answers.

Pros

The ease of use is definitely a plus when using and training personnel on this software. All inspectors were trained within one business day, which helps with the transition from a dated software to 1factory. As a QE the reporting side is my favorite tool that 1factory has. before one factory it would take a couple days to gather all the information needed to present to the board once a month. Now with 1factory the reports make themselves, just make sure you are filling in all the required information. MSA uses the NCR charts to attack area that need attention, whether it be supplier defects or reoccurring shop floor defects. This drives Corrective Action, which 1factory also as superb CAPA module that has a task management side to drive actions with dates! The time it use to take me to write inspections plans is cut down tremendously with being able to click on dimensions and setting frequencies to check said dimensions at. This also take the human error out of it when looking at drawing with 50+ dimensions. Another plus is the visibility, every that has a seat on the software can see how we are doing as a company whether we are missing tasks, high PPM's (Internally & externally) & supplier performance. The next plus was the customization that Nipun and his team provide. they are always striving to make this software even greater than it already is. Since we have started around a year ago our wish for Gage management, Audit findings & Approved Vendor list has been achieved

Cons

I honestly cannot say I dislike anything about this software. It has been night and day compared to what I was working prior to 1 factory. Nipun and his team are working towards new additions to the software that we have requested and it seems like the sky is the limit with them.

Review Source: Capterra

Gabe from Camisasca Automotive Manufacturing, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

The software has been instrumental in keeping us compliant with ISO 9001 and IATF 16949

The ease of use has allowed our company to quickly scale this sector and provide both Internal and External customers the ability to document from receiving inspection all the way though to production and customer satisfaction. This software is very useful for Quality Assurance implementation, maintenance and documentation.

Pros

The software is easy to use and learn. I have been in the Quality Assurance world for quite some time now and find that both new and seasoned persons would appreciate the simplistic, yet elegant, approach to quality. This software would not only help companies who have never had a CAPA/8D or quality assurance department, it also helps structure and document receiving inspection, supplier CAPA, Internal CAPA. The simplistic way that it produces reporting is a great and useful tool for anyone looking to gain or maintain compliance with regulatory bodies (ISO/AS/IATF) as well as keeping customer satisfaction high with quick reporting/number assisgnments to CAPA/8D reports.

Cons

There are no short comings to this software. Anytime I hit any type of bottleneck, I have been able to reach out to 1Factory and an immediate solution is brought forth by the developers. Great response.

Review Source: Capterra

Jennifer from The Opl Group

Industry:  Aerospace / Defense

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Worth the Investment

Pros

If you work in Quality Control, this will be the most powerful tool you can use day-to-day. Within days our production floor experienced 40% less non-conformances . As a defense contractor, our customers appreciated the AS9102 format and our inspectors now spend more time actually inspecting now that reports are seamlessly generated.

Cons

There is a slight learning curve for this software, but this can be easily overcome even for the most basic user. Just make sure you spend the time reading the tutorials/introduction training - you won't regret it!

Review Source

Response: Nipun, 1factory

July 2018

We welcome user feedback and reviews, but we believe this review is fake. We do not have a record of this customer (The Opl Group), and this user (Jennifer Dado) ever starting a trial or purchasing a subscription to our product.

Iain from JARP Industries

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Absolutely Blown Away

Huge time savings, excellent built in data analysis, all reports can be generated from the data already there. Extremely powerful tool!

Pros

For us Quality professionals, I think it's fair to say that 'traditionally' we would spend vast amounts of time collecting, compiling and presenting data (all in slightly different formats depending on audience), persuading operators to record measurements, reminding purchasing to find and organise vendor documentation and then compiling all of this information at the last minute for a customer... Well, now there's no need for that, because it's all in here! A one stop shop for nearly everything you would ever need regarding measurement traceability, SPC, Quality Plans, Supplier Management, inspections, the list goes on. Constant updates and communication from the 1factory team and amazing devotion to improving and development make this tool better literally every time you access it. Could not recommend 1factory with any more enthusiasm!

Review Source: Capterra

Scott from JWP

Ease-of-use

Value for money

Customer support

Functionality

January 2018

We're very happy with software how it's improved our overall manufacturing process.

Pros

Since implementing 1factory on our shop floor we have seen a noticeable improvement with less non-conformance found during Final Inspection. Problems are identified at the machine with corrections being made early in the manufacturing process, thus improving our overall manufacturing flow. Less bottlenecks at Final Inspection with having to 100% inspect a lot before shipping to the customer.

Our customers have been equally impressed as well. Showing their parts being inspected at the source of manufacturing with real time data, sets JWP apart from their other suppliers.

As a Quality Manager, having the ability create First Article Inspection Reports in a fraction of time it would normally take is a tremendous relief. My inspectors can spend more time inspecting parts instead of creating bubbled drawing and attribute sheets. Along with this huge saving in time, having the AS9102 format available is a huge help with our Aerospace customers.

Cons

Not to the fault of 1factory, having the ability to directly link with the Ziess Calypso CMM software would further help with our Inspection Department's productivity.

Review Source: Capterra

James from Elite Engineering & Manufacturing

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Time Saver & Real Time Analysis made easy

Save time & Effort

Pros

First Article time reduced over 50% - Professional customizable output
Cpk data and Process analysis done in real time No extra data entry steps
CMM data auto populated for First Article, Process Analysis or Customer output

Cons

Add more report formats and make reports configurable. Read all CMM software. Add gage R & R.

Review Source: Capterra

Kevin from West Valley Precision Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Game Changer

Pros

1factory is a complete game changer for our quality department. It reduces time spent preparing inspection reports by roughly 66%. Implementation and full integration took 2 hours. If you are not running 1factory your quality department is behind the times.

Cons

I do not have any complaints at this time except that I wish 1factory could help us with our manufacturing scheduling.

Review Source: Capterra

Moti from Raphael Valves Industries (1975)

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

The 1Factory has given us the way to work properly and according to highest standards.

Pros

All of the features in the software have been well designed and the company constantly improves its performance according to the customers requirements and meets more and more international standards.
We have been able to improve our acceptance audit and build an improved customer complaint system with the help of the software.
Today we are trying with the ability of the software to do process audit in the production lines of our suppliers that includes SPC and control production processes (cpk ppk).
In external audit it is very easy to show the auditors the qualities that the software enables in managing quality and keeping processes more complete and accurate than before.

Cons

Most of our request is fulfilled by 1Factory as a regular self improvement and we have call session from time to time with the 1Factory team to coordinate the features we want to improve. so we only have a good experience with the software.

Review Source: Capterra

Bill from Kalman Mfg. Inc.

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Huge Time Saver!

Pros

Recently we had a spike in new business with over 60 parts needing First Articles. With the help of 1factory we were able to bubble the drawings, program our CMM to the bubble drawing and directly download the data right onto the First Article form saving lots of time of having to search CMM reports and find the dimension needed. We were able to complete this task of First Articles meeting all deadlines and shipping dates. It was a huge time saver since we are presently understaffed and it made our Quality department shine!

Review Source: Capterra

Doug from Kalman Manufacturing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Top 3 new technologies in the past 10 years introduced into our company.

Real time data collection, competitive edge, company wide use, accountability to the product we build.

Pros

The powerful tools and features to create and capture data for our internal purpose and more importantly our customers. It reduced so much time collecting data and gave us even more results then we had previous.

Cons

Every software has it's on quirky functions or bugs and never can you find one that will do everything you want. I see most of the problem is when companies don't know how to evolve or change there procedures to make a tool work. I really don't have an issue enough to list a least liked feature of this software.

Review Source: Capterra

James from ZI Machine Manufacturing Co.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Real time Quality Control

This is a Real Time Quality Control Product. It's extremely user friendly and requires minimal training. Inputting data is simple, easy and is conditionally formatted. All quality assurance personal instantly see if a dimension is in or out of tolerance. This alone is a huge time saver when it comes time to review Inspection Data packages and will give your end customer the confidence that data reports are 100% accurate. Data is easily imported by CMM reports and by manually inputting the features that the CMM missed. Review of Inspection data now only takes a few minutes to review and sign off. In out old system, the review process could take upto several hours. Also at the same time as you input data, you get real time SPC results of each feature. Tech support at 1Factory is excellent. They respond to all questions and concerns, usually within minutes and typically solve all issues and problems. They do everything in their power to give me everything I ask for down to customized formats to solve my more difficult issues. Highly recommended. They are World Class extremely professional. A+

Cons

None

Review Source: Capterra

Chris from Hirsh Precision Products, Inc.

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Efficient and easy to use manufacturing production floor software

If I could give customer support more than 5 stars I would have. The 1factory team has been extremely helpful and responsive throughout our interactions from pre-adoption through today. We utilize this software primarily as a measurement data recording and analysis tool. It was easy to implement and the 1factory team helped us with a customized import tool to transition from our old inspection instructions to the 1factory system. The software is fast and efficient for both the admins and the operators. The 1factory team has been very open to suggestions and if they find solutions that apply to all of their customers they have an implementation plan in no time. We have been extremely satisfied with their product and their customer service.

Review Source: Capterra

Hai from PCMI Manufacturing Intergation

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

High quality software, awesome customer care

Very high quality software to enhance company product quality control, a central cloud based software is always helpful to communicate internally and externally. If you have a question or a special demand, you send a email to the technical support, you can always get response by Webex conference within a few hours, and 99% of your request can be fulfilled within a week.

Review Source: Capterra

Jaime from Kalman Manufacturing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

World-class Quality Control product

The Quality Assurance department is typically a paper-heavy manually driven environment that can be tied to cumbersome tasks such as; filing, storing, and revisiting data at a moment's notice. As a department/company doing our part working towards minimizing paper waste while maintaining or exceeding compliance with customer's standards, being paperless is an important priority. We are ballooning drawings in 1factory, capturing data at each work-center as the parts are being made, and importing data from our CMM. Being able to automatically record hundreds of dimensions electronically via our CMM's is quick; recalling data is fast-and-easy even when searching through a long history of records. Through my experience from a user's stand-point, The 1factory Technical Support is right on par with the actual 1factory product being held at a world-class standard.

Pros

-Organization is made simple by having all of our Quality records in one place.
-Inspection plans are made for any Manufacturing Operator to successfully follow inspection criteria.
-Visual aids to spot any trends in the manufacturing process.

Cons

The 1factory Team has listened to our thoughts, visited many time and took action to help improve and streamline our Quality department in many ways. Any cons have got worked and accommodated to benefit every 1factory user.

Review Source: Capterra

Randall from W Machine Works

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2016

Adds visibility and helps us drive positive change

We are a medium sized Aerospace manufacturing machine shop and in need of SPC capabilities. The cost and ease of use brought us in, the customer support and added functionality (to OUR needs) has really cemented us with 1 Factory. Although we started with great interest in the SPC functionality, our needs very quickly re-focused to the QUALITY aspects of 1 Factory. The functionality wasn't quite there when we first started but Nipun and his staff are QUICK to implement changes and modify multiple aspects to our specific needs. We're doing things we've NEVER done before because of the ease of use and straightforward interface. We've been able to add so much visibility to our quality functions that we're moving in a positive direction with a lot of purpose, driven by the data; it's great. We have plenty of other improvements to be made to our company and Nipun is there ready to help us achieve them.

Pros

It's easy to use!
I've had some experience with other programs, and they have a ton of functionality but are usually way too much and convoluted to use (inputting information takes too many steps and therefore falls to the wayside).
1 Factory is a different story; it's very straightforward.
Cost!

Cons

-> As of today, there ARE NO CONS.
When we first started with it, it wasn't quite there for what we needed. That was QUICKLY remedied by Nipun and his staff. They're still hard at work adding more and more functionality and addressing all of our needs. I'm quite surprised by the level of attention, detail, and customer support.

Review Source: Capterra

Nicole from Sydor Optics

Ease-of-use

Customer support

June 2016

AWESOME!!!!!

1Factory makes my job SO easy! I don't use it all the time but I wish I did. Even in the early stages it was very accessible and whenever I had a question, Nipun got back to me right away. The customer service is outstanding. Highly recommended!!

Review Source: Capterra

Steven from Viavi Solutions

Ease-of-use

Customer support

May 2016

1Factory delivers results.

I have worked in the optics/thin film industry for almost 40 years and I can say with confidence that 1Factory is a superior product. As a Supplier Quality Engineer, I can further attest to the ease of use, efficiency, attention to detail and innovation. All this comes together with 1Factory software to help deliver meaningful results that can help drive higher levels of incoming product quality as well as enable proactive interface with suppliers and provides an excellent platform for internal record keeping as well. There are many advantages to implementing 1Factory, not the least of which is the 1Factory team's excellent customer service.

Review Source: Capterra

Margie from Viavi Solutions

Ease-of-use

Customer support

May 2016

Work Life is so much better !!

This software is amazing what it can do !! The efficiency and cost effectiveness alone was a big win for us. For years I have been looking for this kind of software to make our work life a little less redundant in the Incoming Quality Assurance department and this was the one. Not only is the software great, the service they provide, and the quick response to what you need is just top of the line great. This software provides Less paper work, less errors, more quality, monitoring capabilities, spec. requirements, QC Plans, Inspection Plans, Supplier Dash boards, all of this and so much more. And did I mention the money it saved in labor...outstanding !!! Altogether a winning situation. Great Job and Special Thanks to NG, ON, and 1Factory Team !!!!

Review Source: Capterra

Larry from Vanderhulst Associates Inc.

Ease-of-use

Customer support

May 2016

Q.A. Genious

As I was progressing with our ISO certification, every thing I needed was in 1 factory , If it needed tweeking 1 factory would make it so almost instantly. As we encountered items that we needed 1 factory would come to our business look at the situation, we would discuss what was to be done and usually within 1 week it was live. The customer service is better than expected. This is very powerful and easy to use software.

Review Source: Capterra

Scott from Viavi Solutions

Ease-of-use

Customer support

May 2016

1Factory has helped us reduce our hands on tact time in more than half. Awesome tool.

We started using in for incoming inspection but it is quickly becoming the go to tool to help manage our supply chain performance.

Review Source: Capterra

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