Aptean Industrial Manufacturing ERP WorkWise Edition vs UserVoice

RATING:

4.1

(38)

Aptean Industrial Manufacturing ERP WorkWise Edition has 38 reviews and a rating of 4.12 / 5 stars vs UserVoice which has 70 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (38)
4.3 (70)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 12, 2020
December 22, 2023
Pros/Cons
  • Pros

  • I like how the workbenches make it easy to navigate to different areas without leaving the screen you're on.
  • Workwise Role-Based ERP is simple ERP software that is easy to use.
  • Cons

  • You have very limited options when printing as everything has to be pre-defined for email/faxing and your only option at time of printing is to by-pass those presets and choose a physical printer.
  • The inability to edit invoices after they are processed is an issue for us. It doesn't support large projects with multiple purchase orders.
Read all user reviews
  • Pros

  • Uservoice has a great api that makes it easy to add custom components to your app or web pages and makes it easy for users to provide feedback.
  • Very user friendly and easy workflow. Metrics about response time are great along with canned responses.
  • Cons

  • We were disappointed with the Salesforce integration because it doesn't include the Satisfaction scores and it also is not customizable.
  • Sometimes it's hard to navigate in so many coloured numbers on the screen.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos