All ClickUp Reviews

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Katelyn

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

LOVE It!

User Profile

Mehandi

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

ClickUp Genuine Review

I am managing my Team, Projects, New Clients, New Business Ideas, Tracking Time taken per tasks and improving the Productivity, Scaling the Team.

PROS

Things which I like about ClickUp are:- 1) There is no alternative of ClickUp with respect to Features and Pricing. 2) TimeTracking ( which is a paid feature in other softwares like:- Asana, is freely available) 3) We can Hide Projects from other teammates ( even if we are on the free version of it) 4) The FREE Version of ClickUp is beating the Paid Version of so many other similar softwares. 5) Direct integration with the 3-rd Party tools wothout the use of Zapier, Integromat, IFTTT, Zoho Flow, Microsoft Flow, Integrately, Pabble Connect etc.

CONS

Nothing is missing in ClickUp but continuous evalutaion and development for making it even more better is always needed. ClickUp is one of it's kind in the market now adays.

Reasons for switching to ClickUp

There were so many features in Asana which were on the paid version of Asana such as :- 1) Time Tracking 2) Hiding Projects from other team mates 3) 3rd - Party Integrations 4) Customer Support is not that strong

Bipin

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great overall,lots of video tutorials super easy to use.

Overall, ClickUp is a great option for individuals or teams looking for a highly customizable project management tool that allows for collaboration, task prioritization, and multiple views. However, it may not be the best choice for users who need a simpler or more cost-effective solution or who are looking for a tool with fewer notifications.

PROS

Customizable interface: ClickUp allows users to customize the app's layout, colors, and other visual elements to fit their preferences.Collaboration: ClickUp is designed for team collaboration and allows users to assign tasks, track progress, and communicate with team members.Multiple views: ClickUp offers a wide range of views, including list, board, calendar, and Gantt chart views, which help users to organize and visualize their tasks and projects.Task prioritization: ClickUp allows users to prioritize tasks, set due dates, and add reminders, which helps them to stay on track.Integration: ClickUp integrates with many popular tools, such as Google Drive, Slack, Trello, and more, making it easier to manage projects and tasks in one place.Mobile app: ClickUp has a mobile app for both Android and iOS, which allows users to access their tasks and projects on-the-go.

CONS

Steep learning curve: ClickUp can be overwhelming for first-time users, and it may take some time to learn how to use all the features.Pricing: While ClickUp offers a free version, many features are limited, and users need to pay for premium features, which can be costly for teams with multiple members.Performance issues: Some users have reported performance issues with the app, such as slow loading times and occasional crashes.Notifications: ClickUp sends a lot of notifications, which can be overwhelming for some users.Limited integrations: While ClickUp integrates with many popular tools, it may not integrate with all the tools that some teams use.Complex features: Some of ClickUp's features can be complex, which may not be suitable for users who prefer a simpler project management tool.

Oluwatoyosi

Financial Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2023

ClickUp App review

Good application but needs to work on arranging task on a single view or list like

PROS

It can accommodate a lot of task and track time with who initiated and who should submit

CONS

To complicated to use, and looks clumsy.

Vendor Response

Hey there! Thanks so much for the review. We really appreciate the feedback! We're sad to hear that you think the platform is too complicated to use, but we'd really like to change that! Please contact us at help@clickup.com so we can offer suggestions that may improve your experience. Our Support team is available 24/7 to help!✨ Also, we love hearing ideas for improvements from our users and we'd love for you to share any suggestions you have on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!����

Replied February 2023

Johannsen

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Streamline Your Project Management with ClickUp

Overall, I have found ClickUp to be a valuable tool for managing projects and improving team productivity. Its flexibility, collaboration features, and integration capabilities make it a strong choice for many organizations. However, the cost and learning curve may be a drawback for some users.

PROS

Flexibility: ClickUp offers a wide range of customizable features, allowing me to tailor the platform to fit the specific needs of my team and projects.Collaboration: ClickUp makes it easy for my team to collaborate and communicate, with features such as real-time updates, commenting, and file sharing.Integration: ClickUp integrates with a variety of other tools, including Google Drive and Trello, making it easy to incorporate into our existing workflow.Productivity: The platform offers a variety of productivity features, including the ability to set deadlines, track progress, and prioritize tasks, which has helped to improve the efficiency of our team.

CONS

Cost: Depending on the size of your team and the features you need, ClickUp can be a bit pricey.Learning curve: It can take some time to fully understand and utilize all of the features that ClickUp offers, which can be a bit overwhelming for new users.

Reasons for switching to ClickUp

We were looking for a more comprehensive project management solution. It's ability to switch projects to different views such as gantt and list views, robust communication and collaboration features and the speed is what made us ultimately decide to make the switch.

Raksha

Verified reviewer

Marketing and Advertising, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

A Game Changer for Productivity and Efficiency

ClickUp is a popular project management and productivity tool that provides features such as task management, team collaboration, time tracking, and more. Many users report positive experiences with the platform, praising its versatility and user-friendly interface. However, as with any software, the experience can vary depending on an individual's specific needs and preferences.

PROS

Task Management: ClickUp provides users with powerful task management tools, including prioritization, assignment, and scheduling.User-friendly interface: ClickUp has a clean and intuitive interface that is easy to use and navigate.Collaboration: ClickUp allows teams to collaborate in real-time, making it easier to stay on top of projects and meet deadlines.Customization options: Users can customize their workspaces, including task lists, calendars, and dashboards to fit their specific needs.Integrations: ClickUp integrates with over 100 apps, including Google Drive, Slack, and Trello.Time tracking: ClickUp's built-in time tracking feature helps teams accurately track the time they spend on tasks.Reporting: ClickUp provides a range of reporting options to help teams track their progress, measure performance, and identify areas for improvement.

CONS

Learning curve: While ClickUp's user-friendly interface is a strength, some users may find that it takes time to get used to the features and functions of the platform.Limited mobile app functionality: While the ClickUp mobile app is functional, it may not have all the features available on the desktop version.Price: Some users may find the cost of ClickUp to be higher compared to other project management tools, especially for larger teams.Lack of customization options for certain features: Some users may find that they can't customize certain features to their specific needs, such as time tracking and reporting.Occasional glitches or bugs: As with any software, ClickUp may experience glitches or bugs from time to time, which can be frustrating for users.

Vendor Response

Hey Raksha! Thanks so much for the review. We really appreciate the feedback! ���� We also love hearing ideas for improvements from our users and we'd love for you to share any suggestions you have that could help with learning curves on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!����

Replied February 2023

Lore

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Facilities Management eXpress (FMX) is a cloud-based software solution designed to assist facilities

Utilized ClickUp for project management and collaboration with clients on various writing projects.Utilized the platform's mobile app to manage tasks on-the-go and utilized custom workflows to streamline project tasks.

PROS

One of the key advantages of FMX is its highly configurable nature. Facilities managers can customize the software to suit their specific needs, allowing them to create workflows that work best for their team. The calendar view is particularly user-friendly, allowing anyone to submit, track, and manage requests, events, and assets. Additionally, FMX provides real-time updates on work orders and requests, helping facilities managers stay on top of their operations.Another advantage of FMX is its scalability. The software is suitable for small and large facilities and can be customized to meet the specific needs of each facility. Owners and facilities managers can gain greater visibility into activities and costs, while construction staff and tenants receive real-time updates on their facilities requests.

CONS

However, like any software solution, there are some potential drawbacks to consider. Some users may find FMX's configurability overwhelming, especially if they are not accustomed to working with complex software. Additionally, the price of the software may be an issue for smaller facilities that do not require all of FMX's advanced features.

User Profile

Natasha

Verified reviewer

Arts and Crafts, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Can you click up help build a brand for one individual

PROS

That's amazing I found clicked up to be incredibly music funny was a clean and innovated interface that makes it easy to navigate one of the things I love most is That can be custom to suit the specifics of different workclothes and teams it has a range of views includingly sports and calendars which is helpful. I'm really enjoying the collaboration features also. It helps with workflow and Organization.You can communicate and work together with a team in real time or with a client which is super helpful when you need to stay on top of things plus click up is can integrate with other tools that you might already be using like Google drive.

CONS

One potential downside of click up is it is complex with a lot of features and customization options which is very overwhelming at times when you are learning to navigate and Also there is no mobile application which would be more ideal for me as I use my phone more than my desktop. It may take some time to get to learn how to navigate and to go through all the customization options and try and figure out what works best for you don't worry it's a bit of practice you will you will be slaying your to-do list make it pro

David

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2023

Great software - very robust for our needs

It's a great tool, one of the best we've tried so far.

PROS

Always lots of features getting added, can make it work for any business.

CONS

You can easily get 'lost in it all' and not have a clear path to manage everything that's going on.

Reason for choosing ClickUp

Lot's of functionality, flexibility to suit our business and easy to use.

Agnes Serwaa

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2023

The most effective and user-friendly project/task management tool

I totally enjoy using ClickUp and believe it to be one of the top management tools available. I highly recommend it!

PROS

The ability to attach multiple tags to a task for better organization

CONS

The numerous colours on the to-do page can be overwhelming for me

Nika

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Usage of ClickUp

PROS

Effectiveness regarding speed and task management is my favourite part of the app. Very clean design and understanding of tasks decided by categories. It is super useful to manage tasks and find quick solutions and communicate with colleagues.

CONS

Time tracking can be a challenge sometimes as it appears to have some bugs when an overall monthly hours calculate in the app.

Leon

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

I really want ClickUp to dominate my life.

I love ClickUp, and I use it daily. I've had my fair share of days in which all I'm doing is overseeing my team's progress through ClickUp, managing and organising tasks for the present and for the future so everyone can be as productive as possible. Lately, I'm attempting to bring a few clients in so they can at least keep tabs on their projects' current status and have more information about what we need from them. There are a few clear obstacles in that regard (localisation, as I mentioned, but also how strictly limiting ClickUp can be on guests and guest accounts), but I can see a future in which this will be much easier indeed.

PROS

I like how much can be done with ClickUp, how much power it gives me over how my tasks are displayed and interacted with, and generally how adaptive it is to the myriad of workflows companies may have. I like how everything can be customised and organised in very specific ways.

CONS

Most glaringly, the lack of localisation makes it harder not only for colleagues but also for clients to be involved. In the same light, the lack of a localised pricing policy also has me a hostage of political-economical fluctuations and often makes the software price skyrocket. The team has often offered me discounts, however, which made for a better experience overall, but it would be interesting to see fixed prices that are more in line with the specific reality of my country.

Reason for choosing ClickUp

Pivotal was ugly, and it only gave me Agile, while other workflows were more appropriate for our situation (we're currently in a transitional sort of hybrid state between waterfall/kanban and Agile, but the beautiful thing is we don't ever have to fully transition if it's not interesting to us because ClickUp is so adaptive).

Reasons for switching to ClickUp

I wouldn't so much say "switch", but mostly I use Trello for simpler workflows and easier viewing and interaction, because it, unfortunately, is still one advantage of Trello over ClickUp, but I did bring my team to ClickUp from Trello because of how much organising power ClickUp gave me.

Bryce

Non-Profit Organization Management, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Excellent value, many included features

We have used Asana a lot in the past, but recently we had a new department do creative traffic jobs on a giant confusing Excel spreadsheet and it was difficult to keep track. Now we can have dozens of live projects and everyone knows where to find the latest information, comments and progress. As soon as ClickUp integrates Exchange email then we will consider using it as a help desk solution as well.

PROS

It works the way you need to work and offers unparalleled features for the price. Customer service has been super-fast and very friendly too. Customizing ClickUp is really easy with templates, forms and multiple spaces for different departments. We also REALLY appreciate the training materials, Gantt charts, guest access and automations too.

CONS

There are integrations we'd like to see like Exchange email, but we know Clickup are working on those, so looking forward progress. Thankfully their development team are very active on their Canny.io board. The interface is great, but could be slightly neater or more organised, but it is very customisable and that is a welcome benefit, so not really a complaint, just a wish.

Reason for choosing ClickUp

ClickUp is excellent value, very customisable and has great team and guest features.

Reasons for switching to ClickUp

We used Asana for many years, and it is a great product, but their pricing plans are greedy as they mostly charge in blocks of five users...got six people, then bad luck, you're paying for 10. That is outrageous and not a technical issue at all. We also felt the Asana price-bracket creep for extra features was poor value.

User Profile

Denise

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

It allows flexible team cooperation on daily activities

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

PROS

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

CONS

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

Reasons for switching to ClickUp

When it comes to keeping track of everything that is going on in my life, Clickup has been a lifesaver. In comparison to Asana and Trello, it's a lot more feature rich. They offer a lot of cool widgets and connectors in their task tool, which allows for a lot of personalization. It does, in fact, aid in increasing output.

User Profile

Alec

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

ClickUp really is one application to replace them all!

I came to ClickUp after trialing several different project management options and was genuinely surprised at how easy and practical it was to setup. There is definitely a learning curve, but I found it to be user intuitive once I had the foundations covered. I have been able to successfully replace 5 other applications and enjoy significant cost savings in addition to the many other benefits of using one tool to run my entire firm. I find myself instinctively going to ClickUp upon needing to manage tasks and projects, it's the one tool I have open in a maximised window all day whilst I work.

PROS

I found ClickUp to offer every feature I needed in order to achieve my goal of replacing and consolidating several offerings into one. I can login to ClickUp and know that my entire law firm is accessible to me and I can check on one screen and have in front of me all of the tasks and information I need for the day.

CONS

I originally avoided ClickUp because I found the marketing and design of the application to be too casual and amateur. It seems the company has matured over the past few years and appears suitable for use in a traditional law firm environment.

Reasons for switching to ClickUp

Better functionality and significant cost savings.

Vendor Response

Hey, Alec! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! It is unfortunate that our ads and marketing caused such a reaction. Please know that this is not our intention. Thanks so much for giving ClickUp a try! We understand that it can take some time to become familiar with all of our features! We have quite a few options to help you and your team if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! Please feel free to reach out to us via chat or email at help@clickup.com to discuss the available resources. Have an amazing and productive day!

Replied May 2022

Yasas Sri

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE