--- title: "DELMIAWorks Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DELMIAWorks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DELMIAWorks is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/iqms-enterpriseiq-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Enterprise Resource Planning Software](https://www.softwareadvice.com/erp/) / [DELMIAWorks](https://www.softwareadvice.com/manufacturing/iqms-enterpriseiq-profile/) / DELMIAWorks Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/iqms-enterpriseiq-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/iqms-enterpriseiq-profile/alternatives/) # DELMIAWorks User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 289 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.3/5 - Value for money: 3.8/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 81 reviews (28%) - 4 stars: 157 reviews (54%) - 3 stars: 44 reviews (15%) - 2 stars: 7 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The EDI team also supports us with non-standard EDI which has been a game changer for optimizing external and shop floor operations and ultimately reducing touches. - DELMIAWorks includes built-in MES functionality, meaning better visibility into operations and Reduced need for third-party MES tools - I enjoy how it helps us control our process through connected and real time data. ### Most mentioned cons - I am not fully satisfied with the tool even if there are powerful functionality available in delmia environment such as the integration with dassault tools - Configuration is poorly automated and rely mainly on manual input - They originally sold me with the understanding that there would be data conversion, now they say no, if we can get an answer at all. ## DELMIAWorks customer reviews Showing reviews 1-25 of 289 (page 1). ### Comprehensive ERP and MES Platform for Modern Manufacturing - Overall rating: 4/5 - Reviewer: Manfredi G. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DELMIAWorks is a robust end-to-end manufacturing solution, especially for discrete and process manufacturers. It provides solid operational efficiency, improved traceability, and reliable data for shop-floor control once fully set up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The real-time visibility into manufacturing processes and direct MES integration are major strengths. Having ERP and shop-floor data in a single unified database eliminates data silos and streamlines inventory tracking, production scheduling, and quality management. #### Cons The user interface feels somewhat dated and carries a steep learning curve for new users. Customizing complex reports can also be cumbersome without specialized training or dedicated technical support --- ### Continuing To Grow With DELMIAworks - Overall rating: 5/5 - Reviewer: Christina G. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our company moved to this ERP system in 2011 and it has continued to help me drive improvement through consistency and data acquisition. The support teams have always been helpful. Lately, I'm finding significant support and camaraderie in the DELMIAworks community. With fuller participation in user groups, the 3dSwym communities, and the 3DEXPERIENCE, I've opened new channels and ideas for growth for our organization. We have leaned heavily into this system helping us drive improvement in the coming years and have found DELMIAworks to be a solid partner in this effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We continue to increase our utilization of the system in ways that make us competitive in the industry. I enjoy how it helps us control our process through connected and real time data. Having everything from Quote to Cash in the same system helps our workflow and communication be consistent and repeatable. #### Cons The upgrade schedule and the following support schedule has been a bit tight, but they have recently made changes that I hope will relieve some of that pressure. For me, the upgrades have been a bit stressful, but I do know that they offer a support team at an additional cost. #### Reasons for switching to DELMIAWorks Looking to get a more modern system and grow the company through innovation --- ### ERP One-Stop-Shop - Overall rating: 4/5 - Reviewer: Kim T. - Industry: Plastics - Company size: 51-200 employees - Product usage: Used unspecified for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One common database that covers all aspects of our business. #### Cons Updates cause many problems. More effort should be put into debugging before service packs are implemented. --- ### DelmiaWorks a Solution for Manufacturers - Overall rating: 2/5 - Reviewer: Marsha L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was disappointing because of the support and resolution takes too much time, causing frustration. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros DelmiaWorks is a strong solution for manufacturers looking to bring more of their organizations together in one system. #### Cons Overall DelmiaWorks can be difficult to use and require extensive training. It can feel harder to use for day to day operations. --- ### Outstanding Manufacturing Software - DELMIAworks - Overall rating: 5/5 - Reviewer: Angelo D. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, DELMIAworks is a great manufacturing software that I would highly recommend. It is robust, reliable, and easy to use, making it an ideal choice for any user. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros DELMIAworks is a fantastic manufacturing software that provides users with a wide range of options and features. It is extremely user-friendly, with a well-designed interface that is easy to navigate and understand. Additionally, it offers a great level of customization, allowing users to tailor the software to their individual needs. #### Cons Although DELMIAworks is a great software, it isn't without its drawbacks. It can be quite expensive and the customer service can be lacking at times, which can be frustrating. #### Reasons for switching to DELMIAWorks DELMIAworks has several features that make it stand out from its competitors. It offers a high level of customization, allowing users to tailor the software to their specific needs. Additionally, DELMIAworks has an intuitive design and an easy-to-navigate interface, making it a great choice for users of all levels. --- ### IQMS ERP System - Overall rating: 5/5 - Reviewer: Felipe E. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a very positive experience with IQMS as it helps drive the company's workflows for manufacturing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I chose IQMS over other ERP Systems because it brought together all the company's functional areas into a single platform (Manufacturing, Finance, Quality). I also liked it was a single company with a single tech support number to deal with. #### Cons The implementation was a big project.... I wish I had been slightly more involved to prevent headaches down the road. #### Reasons for switching to DELMIAWorks We outgrew QuickBooks. We needed a reliable platform to track costs, inventory and grow our business. --- ### reviewq - Overall rating: 3/5 - Reviewer: Vicki L. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the company was recently purchased so not sure how that will impact things overall. There support system and folks are very helpful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros the GUI - user interface. Smartpage. CRM #### Cons their update process. updates nearly always break functioning portions of the software. the accounting aspects. many "feature" processes don't post to correct accounting GL's in the backend. Way too expensive. KPIs and such never worked well. Webdirect never worked. #### Reasons for switching to DELMIAWorks wanted more data features and reporting and transparency. I got some of that. we are now going to switch to Odoo. implementing Odoo now and will be going live in a few months. --- ### General Review - Overall rating: 3/5 - Reviewer: Brenda J. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate the team and support we receive; however I wish they could be more proactive in helping with our business needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Document management and customer support. As long as everyone practices saving documents and email it is very useful. #### Cons Bugs and issues - it can take a long time to fix issues which interrupts business daily and can we very costly. --- ### Powerful Manufacturing ERP with Excellent Production Management - Overall rating: 5/5 - Reviewer: Mailen G. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with DELMIAWorks has been very positive. It has helped streamline manufacturing processes, improve production visibility, and provide accurate reporting for better decision-making. Despite the initial learning curve, it is a reliable and powerful solution for managing manufacturing operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DELMIAWorks provides a comprehensive solution for manufacturing operations by combining ERP and MES capabilities in one platform. It offers excellent production tracking, inventory management, and real-time reporting. The system helps improve efficiency, and the customer support team is knowledgeable and responsive. #### Cons The implementation process can be time-consuming, and some advanced features require training to use effectively. The interface could also be more modern and intuitive. --- ### DelmiaWorks is a good project tool - Overall rating: 4/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This tool was used in a recent project that had to be scrapped because of funding, however it was the software of choice. I was beginning to use it for another physical change project for our server closet, however that project was put on hold. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that there is a go-to manufacturing business software that I can use to help manage changes in our projects and proposals. #### Cons The software can be overwhelming in a sense that if you're not familiar with how manufacturing is done, then understanding how to use it can be difficult with vendor training. --- ### No More External Spreadsheets - Overall rating: 4/5 - Reviewer: Renata S. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If we had not implemented three years ago, we would have been up a creek without a paddle. It is truly an end to end solution and with so many packages to add on to the core, it will be able to grow with us into the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This system goes from quote to customer right through sales, purchasing, engineering, manufacturing, quality control, material review board, non-conformance, returns. HR modules and document control are available. Warehouse and distribution allowing for scanners and barcoding. Many many add on's within the same software company - as well as the ability to go outside the core and get third party spreadsheet add on's that make reporting a breeze. Unbelievable continuity in this system. This is the first system where the schedule was actually useful - we do not have to do our scheduling outside the system!!!! With crystal report writer, every report can be modified to your specific needs. With various areas for custom fields in all sorts of places, you can set your own fields that you require that are not already in an extensive list of fields already available. We have implemented the core packages plus MRO, Quality, Document Control and are planning to put some HR and warehouse management packages on shortly. #### Cons Because of its overwhelming ability to do almost anything, sometimes you are disappointed by some small things it cannot do. Sometimes you have to go through a couple of people to find the best solution to your problems in support, but generally they get you the answers in a timely manner. #### Reasons for choosing DELMIAWorks I chose this system because it was the only one that allowed our Finite and master production schedule to be within the system. Everyone else wanted us to run the finite Schedule outside in a spreadsheet where it was useless to the system. This is completely integrated with MRP and HR management and Asset management. #### Reasons for switching to DELMIAWorks We were growing so fast, we needed to be able to get answers from all departments much more quickly. --- ### Andrew R.'s review - Overall rating: 3/5 - Reviewer: Andrew R. - Product usage: Used unspecified for unspecified - Reviewed: February 2013 - Review source details: This review was submitted organically. No incentive was offered Our company walked their sales team through our current system and thoroughly spelled out our needs. The sales representative claimed to identify the modules we would need to transition in a way we mutually agreed made sense, but as soon as we signed up we were told by the implementation team we needed to buy more modules to maintain the basic functions the sales representative claimed he had already spec'd out with us. Further, while we insisted on having the implementation specialist assigned before hand so we could check his background. They assigned a person that had a strong background, but when he arrived it was revealed that he was far too busy with other clients to work on our implementation, so they reassigned him and put someone on that has been with their company about a year. The software has its strengths and we are still trying to push through implementation. If you have the talent and experience in house to spec out exactly what modules you need and implement them the software might be a fit for you, but if you are going to be relying heavily on their implementation team you may want to look elsewhere. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Vendor response Thank you for your review and comments on EnterpriseIQ and IQMS. Our customer satisfaction is very important to us, is unmatched in the industry and is our highest source of referrals for new clients. We find it unfortunate that you feel as though you have been slighted in this respect. As such, please allow us to respond to your concerns. When we recommend initial purchase modules to clients, we attempt to match communicated needs as well implementation resources and time frames. This provides the client what they need and want to begin their implementation but doesn’t overburden their budgets. In the conversations with your company in the last few months, there has been no indication that more modules are required nor requested. We are more than happy to assist in assessing where additional functionality might be needed that wasn’t previously indicated. In regards to the implementation specialists, our historical summary of emails and communication shows both attempted and answered responses. We have been actively working with you on the subject of your assigned specialist and did change out your initial assignee based on your request to have someone available more frequently. While the replacement had been at our company less than a year, all our implementation specialists are manufacturing professionals that go through a rigorous training and certification period before being assigned to any clients. We had hoped this, in conjunction with the account credit we provided you, would show our eagerness to accommodate your needs. We thank you for highlighting that our software has strengths. We appreciate that since we work hard to make it industry specific and developed with client feedback. However, as we stated initially, we strive to make all our clients happy. After repeated conversations, with multiple department managers, we are willing to offer a full refund, should that be your choice. Replied February 2013 --- ### EnterpriseIQ Recommendation - Overall rating: 4/5 - Reviewer: Carol M. - Product usage: Used unspecified for unspecified - Reviewed: May 2010 - Review source details: This review was submitted organically. No incentive was offered I cannot speak to IQMSs functionality outside of my industry (we are custom injection molding) as I know that they have branched into other types of molding as well as discrete manufacturing. I can, however, attest that the system fits injection molding like a glove. If you are looking to replace your current ERP system, I would strongly recommend that you consider IQMSs EnterpriseIQ . #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros Purchased Dec, 2003, went live 05/2004 , replaced 4 separate DB's with 1 intregrated system, and added QA & maint tracking systems. No finger pointing, replacing stand-alone systems with one is a huge PRO in my mind. I was leery about EDI, much to my delight integration is outstanding. Front loads are visible in the schedule right away, instead of 24 hours later saving us expedite costs. The system is very intuitive, easy to learn, look and feel is consistent through the system From a users standpoint it is easy to operate. Help Files are superb, great care is taken into assuring their accuracy. There is an abundance of drill down and right click functionality in the system. Example: almost immediately our President was able to go to Real Time Screen, jump to schedule, drill down to BOM and inventory item w/o knowing how to get into the individual modules. That kind of functionality makes the system very easy to navigate. #### Cons CS: 4. Knowledgable support staff but some issues take time to resolve, which can be frustrating from users eyes. (usually involve our use of the system not broken software) Very few calls due to broken software (usually after an upgrade) Never been DOWN due to software issue (this is big). But with so much functionality theres bound to be some problems. We get timely fixes when needed. IQMS is not perfect, but the software mostly JUST WORKS. Feature richness- 4. IQMS offers about everything to run business (ex T&A, QA, HR), add-ons may not be best of breed (you may find some features are lost) but core functions are solid and they integrate. We find the compromise (not all bells/whistles)in some ancillary modules worth it because of the INTEGRATION in 1 DB. Overall, very few cons, but pro is the con for IT. Upgrades affect everyone now (not just standalone users) But it helps a lot having just one company to work with. --- ### Has been a big overall improvement to our previous ERP system - Overall rating: 4/5 - Reviewer: John H. - Industry: Plastics - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered I've only used 2 ERP systems in my life, so my experience is limited. IQMS does nearly everything better than our old ERP system, but we had more flexibility with our labeling in the old system, and the old system had superior finance capabilities in nearly every way. Since going live in IQMS, we are constantly catering to the finance folks with report tweaks. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integrates very well in our environment. Users were able to understand how the use the system pretty quickly. Very good customer support. The real time screens give very good visibility into the state of operations. Easy to schedule. System help menus are very good. #### Cons Financials lacking in comparison to our 10+ year old ERP system. Missing some basic elements, like being able to add operator initials to a production label without having to enter all employees into the system and make sure they're all logging in as themselves. Unable to customize box count on production labels (reset box counts on a shiftly basis). Unable to set default label templates per customer ship-to. Had an issue lately after updating to newest version where PLM module didn't work any longer. The fix took over 10 weeks. Feel like the licensing for shopdata is a bit expensive. We'd like to have an IQMS station on every work center, but the cost of the shopdata licenses is prohibitive. --- ### IQMS is an Excellent Choice for Manufacturing ERP & MES - Overall rating: 4/5 - Reviewer: Sean C. - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The data that we are collecting, especially with the real-time MES has allowed us to get a handle on our real performance for inventory control, labor efficiency, and scrap so we have been able to improve those (after learning we were really worse than we thought once we had indisputable data vs staff recording data in our old system. You cannot hide numbers with real-time. Our inventory issues were solved and we have not had to do a physical inventory since implementation 5 years ago. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very manufacturing friendly and has all the functionality you need to run an entire manufacturing company. In addition, the IQMS MES system is seamless and provides valuable data in Real-Time. There are drag/drop charts that mesh quality data with process data, tolerance setting to monitor processes as well as workflows to remove paper and allow processes, forms, reports to be paperless. Communication to departments is built-in along with document control and storage. I can also see everything that is going on while on the road with the mobility built-in. #### Cons The financial package does not have great 'drill down' capability for variances if you use the standard costing vs actual costing. However, the newest version does have this capability but I have not used it yet. --- ### Wide ranging, good performance, constant improvement, responsive company - Overall rating: 4/5 - Reviewer: Bill W. - Product usage: Used unspecified for unspecified - Reviewed: May 2010 - Review source details: This review was submitted organically. No incentive was offered I gave implementation 3 stars, but planning will make it easier! The initial construction of your databases is critical, and will determine whether your implementation is successful or a nightmare. I strongly urge anybody considering this package to also factor in the costs of using their excellent professional services group (I will happily recommend a particular person on request) as they have an intimate knowledge of the modules, especially the GL, BOM and the numerous foundational tables that must be populated in the correct order for a smooth implentation. I wouldn't recommend attempting to implement every module initially, and the use of IQMS resources can definitely help to determine the order and timing of each module's implementation. Anticipate a LOT of training on this system - it is complex. You will NOT save money by scrimping here. Their trainers know their onions and have heard most questions before and can answer them on the spot. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros IQ continues to: A) improve existing functionality, and B) Add functionality in response to customer input and new markets. This has allowed us to use the program for an injection plastics, rubber molding and a metal turning operation. Customer service is excellent, and I have heard they are working on 24/7 access. Documentation is excellent overall - if you use the help files they will normally answer most questions. Web based training was very useful and an inexpensive way to get many folks familiar with the system. Intermodule jumps are wonderful (jump from a PO to inventory, receipts, invoices, etc) and constantly amaze. The ability to create a user-defined table at most important places reduces the need to "steal" a field for another use - very innovative and less prone to "folklore" type mistakes. Tracing of transactions, such as PO changes, or customer changes to delivery requests are invaluable when attempting to see what happened and when. #### Cons We don't use the EDI, WMS (RF scanners), label printing or Time and Attendance modules because of the complexity of our needs - others do, so this is not necessarily a minus for all potential users. --- ### Warehouse Management System - Overall rating: 4/5 - Reviewer: Timothy V. - Product usage: Used unspecified for unspecified - Reviewed: June 2012 - Review source details: This review was submitted organically. No incentive was offered The success of your RF implementation is dependent on the stability of your infrastructure as well as the amount of resources you have available. IQMS has partnered with some great technologies including Label Matrix and Staylink. These software's take a little bit of extra time to get installed during the implementation process, but once you're up and running there is little management or maintenance. The Managed Services group was available to provide us with expert advice and guidance we needed to ensure that our handheld environment was ready at the time of GO-LIVE! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Controlling inventory on the Shop Floor is made easier through the use of the IQRF module. The system utilizes hand held bar code scanners, serialized inventory labeling, and your own wireless network. The system provides interaction between the inventory, shipping, receiving, and production modules in Enterprise IQ. Using handheld scanners we are able to completely manage the movement of our inventory without having to access the software from a computer. Through the scanner you are able to see the current status of each job running in the system as well as the ability to change the Production Lot Number and schedule the next job. You can also use the scanner to input downtime. Additionally we can create, reprint, and modify any label in the system directly from the scanner. These labels can be designed to meet the requirements of our customers. This flexibility saves time and cost as only one label is needed to fulfill all of the customers' needs. #### Cons The label design takes some time and is done in a 3rd party application (Crystal or Label Matrix). Also, we use scanners that have a 16 x 20 VT-220 terminal emulation display. This restriction sometimes leads to problems as the screen doesn t display the software interface cleanly. Finally, the RF module is not available in Spanish currently. Making sure that our bilingual users understand the interface and prompts takes additional training and resources. --- ### On time project implementation, great on-going support - Overall rating: 4/5 - Reviewer: Kevin E. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We installed the EnterpriseIQ software in 2013 with a Go-Live in 9 months. The implementation was on time and on budget. We then spent 2014 taking advantage of the initial software modules. In 2015 we purchased the RealTime Production and Process Monitoring hardware and software which was implemented over the next few months. We now have the ability to capture cycles, record scrap and monitor processing parameters as they occur while the press is running. #### Cons IQMS has experienced a lot of growth these past few years so we have dealt with a lot of different people from our account representative, to EDI support, to helpline support personnel. With this growth the knowledge of the products and responsiveness has declined. --- ### Two Thumbs Up for Enterprise IQ - Overall rating: 5/5 - Reviewer: John G. - Product usage: Used unspecified for unspecified - Reviewed: May 2010 - Review source details: This review was submitted organically. No incentive was offered I can only objectively comment on EIQ for Plastics. Our relation with IQMS has been a very successful one. The software does everything we need it to do stock, without modifications. Implementations have all been very smooth, and on time and budget. IQMS support is very good and timely. From general Customer Support to more detailed technical support, IQMS has always been there for us. The niche business aspect means that EIQ is designed for plastics, not for businesses with different needs. The user interfaces are pretty easy to understand and use. The use of Crystal reports makes writing custom reports fast, easy and free. The cost benefit for EIQ is very good. When you look at the cost of deploying EIQ versus other packages, EIQ is very price competitive. Annual maintenance costs are less than with other packages I have priced. Summary, after being an IQMS customer for many years and using the software, I would buy EIQ again. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros There are many Pros to EIQ. First, it is a TRUE ERP package. EIQ has INTEGRATED has all the elements necessary to run a plastics business. These are IQMS written modules, not a skeleton package that 'bolts on' other vendor applications. Second, the EIQ implementation was on schedule for each plant where we deployed it. Third, IQMS excels at listening to 'the voice of the customer'. IQMS listens very closely to the requests and suggestions of the user community. The IQMS user group is very active and the user group meetings that IQMS hosts are very productive. Fourth, IQMS keeps the software fresh. As new innovations and practices are developed in the general ERP world, IQMS is right there updating the software to reflect the current state of ERP thinking. Fifth, IQMS is niche market. We use EIQ for plastics processing and it speaks the language of plastics. Try to find a generic ERP package that talks about Regrind, Runners, Sprue, Blends at the press, cavitation, etc. #### Cons Customer Service is not 24/7 --- ### Overall our experience has been good.. - Overall rating: 4/5 - Reviewer: Mike H. - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered We use the software to run our entire company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros IQMS has adapted to meet the needs of our customer requirements that are constantly evolving. They have also put forth a good effort to make enhancements to the system to improve or add functionality to the software for a better manufacturing ERP experience. #### Cons Upgrades can be a lot on the rough side. Even with testing prior to going live there are things that happen that should not. I am not sure if is a always a live load situation that provides the challenge, but there has been an increase with issues happening in the upgrade process. Support has also taken a hit over the past couple of years. Level 1 support is lacking on anything but basic issues. If there is anything complex, good luck. Also, if anything happens outside the normal front end interface about 50% of support won't even attempt to help you and the customer is on their own. --- ### IQMS at iMARK Molding - Overall rating: 4/5 - Reviewer: Linda S. - Product usage: Used unspecified for unspecified - Reviewed: June 2010 - Review source details: This review was submitted organically. No incentive was offered If we had to start all over again - we would once again choose IQMS over any other MRP software. We have had our own medical device customers review our software and systems - and ask if they could purchase the software for their own internal use even if not a plastic manufacturer. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros IQMS runs our plant - over the course of 20+ years we have had most modules of IQMS implemented. We could not perform our jobs without it. Because IQMS was initially designed for the plastic industry, there are inherent characteristics that make it the perfect fit. Their support teams are excellent no matter what problems we encounter. I have not found any other software or vendor that matches their service. #### Cons The cost has obvious impact on most decisions - but without a doubt - when we were first building our plant and investing in new equipment from office furniture, to infrastructure(chillers, compressors), to molding machines, the investment in the software was significant but was worth it to start out with from the beginning(even when we had no customers). The tough part now - is to make sure we are fully using all aspects of the software. My 3 star rating on implementation and 4 on ease of use, only reflects the fact that it requires a huge commitment to understand the many ways IQMS can be implemented. The commitment must come from everyone - who typically are very busy already with their regular job. It's complicated because the manufacturing process and assembly process is complicated. Also the technical knowledge required to learn/teach requires computer knowledge and industry knowledge. But once learned - it can be very powerful and something a company can't live without. --- ### Implimentation not so smooth, overall marginal experience. - Overall rating: 3/5 - Reviewer: Brad P. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been marginal. I really like this company and the software, but the implementation was brutal for us. We are still waiting for IQMS to work out some bugs for us. I will say that the many people at IQMS that I've worked with have been very professional and tried very hard to get things going for us. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros This software has a lot of great features. This is very user friendly and easy to navigate. #### Cons IQMS created some additional custom software for us. Unfortunately, whenever we discover issues that need to be corrected we have to wait months for IQMS to release updates to fix the issues. Then if the updates don't correct the issues we have to wait some more. Honestly, the phone support is pretty good. I think it would help if you had better face to face customer/service support. #### Reasons for choosing DELMIAWorks It was a very good out of the box solution and I was told software could be customized to fit our needs. --- ### Maximizing IQMS throughout our plant - Overall rating: 5/5 - Reviewer: Linda S. - Product usage: Used unspecified for unspecified - Reviewed: May 2012 - Review source details: This review was submitted organically. No incentive was offered There is no doubt that the quality module alllows us - a very small company - to out perform most of our largest competitors - and it simply is a result of us being willing to learn and adapt to maximize utilization of the quality module...which also involves integration with all the other modules touched by quality. That integration is what makes it so powerful. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros For approximately the last 6 years we have been refining our ISO systems as well as integrating IQMS quality module into our plant. The Quality module has allowed us to design our systems and then mold the functionality of the quality module to fit our needs. As with many of the modules - there are so many choices, options and things to set up - if you don't have a good manual system then developing a brand new system within IQMS can be overwhelming. However - this is also it's greatest asset letting us define how we need to use the system to help us. We utilize all aspects of the quality module to do our daily work and often times our customers tell us our systems are better than theirs - and these comments are audits done by medical device customers. Our ISO auditors and IQMS consultants also indicate that we are unique in our passion to use as much of each module as we can implement...and we are still implementing as we learn to use each module well #### Cons Can't think of any immediate "con's". Obviiously we struggle at times to get a system to do what we want, but that often is a function of us not having the right approach or unwilling to change/adapt. In time and usually with brainstorming we are able to acheive desired results. --- ### Operational Effectiveness with IQMS - Overall rating: 4/5 - Reviewer: Steve B. - Product usage: Used unspecified for unspecified - Reviewed: August 2010 - Review source details: This review was submitted organically. No incentive was offered We are very satisfied with IQMS. We are committed to continuing to expand our usage of the system. IQMS provides more functionality than what we have learned to take advantage of. We believe it is a system that will support our planned rapid growth in business. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros IQMS provides a very robust system with a high degree of flexibility. It encompasses and integrates most operational and accounting functions into a single system which is very valuable. This results in fewer user interfaces that must be supported by IT and our Supervisors. It also results in our operational functions all working from the same data base. We provide a system overview for many new customers. These customers are much, much larger than us, but they usually express that they wish they had such extensive functionality in their company's systems. The functionality that enables a user to "jump" directly from, for example, inventory item to bill of material, adds to the efficiency for users once they understand it. Design of the IQMS software allows our Production supervisors, set-up technicians and operators to use the system to monitor what presses are running using "Real-Time". They also can see if the job is running according to standards. #### Cons Because of the fullness of functionality and flexibility provided by IQMS, at times it appears overly complex to users as they first begin learning the system. It can seem a bit overwhelming. Learning to navigate wihtin the system is a key. The Help system could be stronger, but we consider this a struggle for most software packages. --- ### One enterprise system captures and controls all disciplines ensuring world class execution in operations. - Overall rating: 5/5 - Reviewer: Norm F. - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered The software if very adaptable to almost any business. The real-time monitoring provides instant visibility to what is going on in operations. As we continue to improve our business new reports can be created to get after the devil in the details. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to customize reports to show dashboards providing important visibility to department managers. Ease of providing data for proof of compliance for external auditors and customers. Real-time monitoring showing if we are winning or losing at a click. #### Cons Updates: Love/hate... As the updates take place providing important improvements there are also changes that disrupt the way processes were handled previously. Change is sometimes difficult. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/iqms-enterpriseiq-profile/reviews/?page=2) --- DELMIAWorks Reviews, Pros and Cons - 2026 Software Advice