KatanaMRP has really helped me know what to order, and when to order it, as well as plan what comes next in manufacturing. It even lets me add time to tasks in production so I can monetarily make sure employees are being efficient enough for my company to remain profitable. Definitely recommend. I wish I would have found them sooner.

Sometimes the app logs me out and I have to put the information in twice.

Katana has been extremely responsive with receiving feedback on the product and working in product improvements based on that feedback. There have already been multiple issues I had with the product early on that they have reacted to feedback on and implemented changes. Great customer service.

I love the value. We were stuck using excel to manage our inventory for a long time because there were no affordable options until Katana came along. I am able to maintain accurate stock levels much more easily now.

There are a few minor inconveniences that are small time wasters. One example is not being able to shift/ctrl click multiple items and drag them around as a group when reorganizing priority rank of manufacturing orders. Since we have multilevel subassemblies I spend more time dragging around manufacturing orders to organize the order I want them completed in and I could save some time if I could drag items around as a group.

I started out paying $128/month for this software in 2019, and that jumped to $388 in 2021. Now in 2024, that price has increased to $399, BUT they took away several features we had become reliant upon and put them into separate "add-on" packages at $199 EACH—bringing my monthly all the way to $797! Something as simple as being able to label a part number with a bin number for easy retrieval was taken out and put into a "warehouse" bundle with other features that we don't use, so now all that work that was put into cataloging our parts has been erased. I was considering keeping these add-ons, but their serial number system doesn't work very well at all. I continually had to reach out to support to get them to fix things, but that often involved a lot of head scratching on their part and then instructing me to basically undo a redo completion of certain tasks to get a desired outcome (which didn't always work). I think these add-ons are overpriced—you can get serial number tracking from Zoho for $80/month, but they expect us to pay $199/month for just an add-on. If their add-on features worked reliably I might have continued paying. I am currently trying other platforms, and I will be ditching this vendor as soon as I am able.

Before using Katana, I was doing everything manually. I can't express how reliant I have become on MRP software.

They have increased prices by 523% since we started using this service. Bugs are ever-present, and they take existing features away to put behind a behind a paywall.

We chose Katana after trying out a couple different MRP's which were either overly complex, over-priced, or didn't fit our needs. We've stuck with Katana based on it's ease-of-use, intuitive design, and delivery of everything we need it to do.

It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date. The Purchase Order generator has also made us look very professional to our suppliers. The integration with Shopify is also a huge plus to us as it prevents us from having to manually transfer Shopify orders and automatically removes all parts from the BOM from our inventory. Highly recommended!

There aren't many, if any things we've come up against yet that Katana didn't support.

Honestly has changed my life for the better. I'm no longer running out of supplies and having to do emergency orders (hello, extra shipping fees!). This keeps me organized and helps me to better my time management. I can see every open order that I need to fulfill and planning out supply orders is a breeze. I've recommended this app to every other maker I know because I am that in love with it. I'll use this app for the rest of my life because it is the best thing that's happened to my business in a long time.

This software legitimately changed the way my business runs. It keeps me accountable for the hundreds of supplies I use on a daily basis and keeps me organized in a way that no lists, or other apps, ever have.

I can honestly say nothing, this app works so seamlessly and wonderfully. Maybe the load speeds can be a little laggy, but that's mostly because I have a lot of materials I've input. Definitely not an app downfall or issue at all.

I love it. I've had great interactions with everyone on the team, and I can tell they want to help me succeed. Thanks Katana!

Great value, probably the only affordable cloud solution on the market

It's a great piece of software for data entry. Not so great when it comes to using that data to run your business. No dashboards or views that provide insights. They've solved for this by integrating with Easy-Insight and Stocktrim. Now that those are in place, I'm completely satisfied.

Now at the money grabbing stage before they implode, would be my guess. Clunky at the best of times. We put up with quirks, bugs that were never going to get fixed and general major omissions (like lack of back up and undo) This company is being run like it's an open source "best effort" outfit, but charging premium monthly rates for a software that feels barely out of beta. Given how central MRP/ERP/etc is to our business, we will be looking for a different provider asap, as none of this inspires trust in what should be a long term partner

The user interface is pretty and nice to use, mostly The concepts of scheduling and general "idea" behind the katana system are good

The endless bugs and now pricing issues. No backup, no undo, and again, lots of bugs. We regularly have to contact support with issues in their system. Most of the time the response is "oh we'll put it on our voting system, if it gets votes we'll fix it", which really is not what I expect from a system that costs several hundred dollars a month, before addons and users. To be perfectly honest, we were making do - the pros of not having to build this kind of system ourselves outweighed the cons. That has now changed. What triggered this review is that they doubled the price of our plan, turned off a number of features we were using to run our business operations, and charged us for "add-ons" all without warning. We did get sent an email, warning us of an upcoming change in billing (note this email was sent 28 days before the change...). That email said someone would reach out to us to discuss transitioning. That did not happen, and instead they just turned things off and billed our card for add-ons we never agreed to. Forced onboarding (billable of course) with an "expert" is a bit of a joke

The overall experience has been excellent so far. Katana has helped us transition away from using spreadsheets to track our manufacturing operations and really professionalise our processes. It's an integral part of our everyday operations.

Katana has multiple features which have very useful in improving our manufacturing processes. The ability to create recipes for each product has been a huge help for us as we have quite a lot of raw materials in each finished product. The Shop Floor app has been brilliant for us to track production/assembly time more accurately. This has been a great help in pinpointing an accurate cost per unit.

The only aspect that hasn't met our expectations so far has been the batch tracking feature. This is an excellent feature and one that would be so helpful for us. However, we need it to work automatically with our Shopify orders and at the moment sales orders can only be attributed to particular batches if you fulfil them on the Katana dashboard. We need this to happen automatically when our Shopify orders are fulfilled.

So far, we are really liking hoe easy it was to setup and get running. The inventory management has improved the flow and processes in our company for the better.

Ease of use, support, inventory management features, able to create builds/recipes for products (BOM), ability to upload data using Excel, integration with Quickbooks Online

Cost, certain features do not make sense in the implementation.

We can easy to get COGS, quickly in make decision for make or buy. Implement is simple and quickly .

Clear process: Order fulfillment, Purchasing, Manufacturing and Inventory Control.

Don't have kitting BOM (Combo product). Format of Currency is bad, it's difficult to read.

For our requirements, set-up and company size the best we could find and test! We will manage inventory/warehouse with 5000+ items, handle products with ingredients & operations, edit quotes, generate sales orders and mark received orders as shipped for automated invoice generation in Quickbooks. The cloud-based concept and the reduced complexity combined with an intuitivbe operatzion makes this SW easy to install and to work with if you have a team in different geographic locatioopns (as we have). Set-up of KATANA is absolutely simple, mostl yself-explanatory and can be done by any "power-user" without need of (expensive) external ERP-consultants.

Handling of inventory, items, products, ingredients, sales orders - all this is handled in a very efficient, clear and easy to use way. Makes the difference compared to many alternative MRP-/ERP-systems. Connector to QuickBooks with automatic trigger for invoices in QB once the products are marked as shipped in KATANA. Connector to Shopify for on-line sale of spare parts. 100% helpful and open minded customer service - very helpful in helping to understand all features and finding the best workflow for specific situations.

There are some functions/features which need improvement, e.g. the customization of documents such as Quotations so every company can generate a set of individual template to serve different areas (machines, spare parts, service,..). 3-5 custom fields for Quotes/Sales Orders/Products would be helpful. Althoug KATANA is intended to be a MRP-system it would be helpful to integrate SERVICE-articles (not only MAKE or BUY articles). This would allow to add a possible service portion to a spare parts quote. Dedicated Delivery Notes (with partial shipments) would be a great feature.

Disappointed. They are pretending this software is the best thing since sliced bread and its more like a stale baguette.

It works on a basic level for stock management and also bills of materials.

It fails to have any sort of calender or gantt chart. It also fails terribly with time planning/recording of how long a task can take. For example you can't even put into the system that you start your working day at half past the hour only full hours are allowed. Further to the time planning side you can not block out time for holidays or meetings. Making this software useless to plan your time and give acreate lead times to customers.

Frees up time. Accurate stock levels. Easily see where in the manufacturing process a job is

Brilliant. Katana has transformed how we managed stock and control manufacturing. The best part is it is simple without unwanted extras that take as much time to maintain as a manual system. Katana is efficient and fast. Integrates well with Xero and Shopify. Highly recommended.

AMobile App would be brilliant but not essential

Great! Service has been very helpful, and we’ve been able to do everything we need to do. Looking forward to seeing Katana grow and deploy more functions!

Inventory and order management systems were relatively new to us when we started with our company. We evaluated and tested several web-based tools and Katana was by far the most user friendly. The interface is clean and initiative, which helped us to get up and running quickly and confidently.

There are some features and reporting that we would like to have that haven’t been rolled out yet (particularly around customer information) and we spent time tinkering around and then ultimately asking customer support about it. They have been very helpful and we are waiting for the enhancements.

Great inventory management software for the price.

Wish it worked better with other programs. We use Extensive for almost all other plugins. Also, wish it had a way to track cutting programs.

I was extremely happy to find this app after months of struggling to keep track (using a spreadsheet) of current quantity for 1.) In stock blank shirts (various colors and sizes) 2.) Ordered blanks (various colors, sizes, and suppliers) 3.) Sales of finish products (various styles, colors, sizes, and designs.) Making a Purchase Order list took way to long to complete each day. With Katana, tracking what we have and what we needed got so much easier and I was able to focus on more important business decisions. Before Katana I was over and under ordering ingredients. I would recommend this app to anyone who uses Shopify and wants to make managing inventory of raw materials, ingredients, and sales orders easier.

Improved our ability to track shared ingredients for the products we sell. Easy to know what quantity of ingredients to buy and who to buy it from. Connects to Shopify and updates automatically. Amazing customer support.

It took some time to learn the software and create ingredients for each product - but is worth while.

Overall it's simple to setup, simple to use, and while not quite polished, does everything we need in a hugely user friendly way.

I was looking for a solution for seasonal manufacturing workers that we don't have time to get up to speed with some complex MRP - Kanata's UI is the most intuitive interface out of any MRP I was able to find. The ease of re-prioritising jobs, and the automatic stock refactoring is awesome, and the team are really, really responsive to feature ideas and issues. Seamless integrations with WooCommerce makes supplying orders to customers super easy.

It doesn't quite have everything we need, some of which I though we're quite base (Bin Locations, Supplier Product Codes, Purchase Orders that email directly to suppliers), but all of those have work arounds, and I'm assured are planned for future development.

We were able to implement Katana as our central point for our entire software stack. Each piece of software gets its orders and data from Katana. Normally, I would be hesitant to put any of the software that small business sees on a daily basis into this important position. I had no issue putting Katana into this position.

This software has a fantastic feel to make working in it incredibly efficient. As a person that works with software/web design/development, I can appreciate the attention paid to this incredibly complex platform.

There isn't much we don't like. Most of the small things are already in the development cycle and they include small things like being able to customize Katana a bit more for our specific needs. Column order, custom fields, field mapping of API connections, etc.

Reason to use Katana was mainly to organise production and stock levels. There is long learning curve, but in longer run I believe this will help us to clean process up.

Cloud integration and nice User Interface.

- I am still little bit worried about lack of backup available to the user. There should be method to revert in time for example. If somebody messed up something, there is no way to go back. - Another thing is lack of Sage integration. - If new option is added to the existing product/material Internal Barcode is not generated and it has to be created manually. I am not sure why... - sorting for example of PO orders is done by string, so orders are never in the correct order. Prefix PO- should be omitted for sorting table.

Mainly we have had a good experience, the system is updated to try and make it fit every company model. It has helped me monitor our business and stock levels closely, you just have to make sure it is kept up to date so that it accurately reflects your current stock levels.

Helps keep track of work stock if used correctly. Updated regulary. We had an issue where there was not enough decimal places for us to input our formulas, we raised this issue and within a month it was fixed. Allows me to quickly find out a customers purchasing history and the percentage profit made per product

My only issue is that it is slightly expensive for a small company.

Katana has been an absolute game changer for our cosmetics manufacturing business. Prior to this, we were using an inventory management system more suited to home crafters. It was woefully inadequate for our needs, but traditional MPR software was too complicated and expensive. Katana offers the perfect balance between powerful, seamless tracking and a user-friendly interface. It saves us hours of planning time each week and has greatly reduced errors. There's no way we'd be able to scale our quickly-growing business without this software.

Intuitive, user-friendly interface and powerful, seamless inventory tracking.

We don't like the per-user pricing model.

Its easy to use, our warehouse knows exactly what to do and when which is great. Ordering is relatively easy so from an inventory standpoint I think its great. I think there is a lot of room for improvement in basically every other facet this software says it can deliver.

Its easy to use as both a user and an admin. Low learning curve with a high return of success.

Its really unintuitive for me at least to communicate with my users with the shop floor app. Im better off getting up and takinf the time to talk to them directly rather than leaving them notes and vice versa. Also the reports NEVER work, ive never been able to pull a report or print a packing slip for whatever reason (the link always dies) thankfully I also keep up to date on our accounting software so I can pull the report from there otherwise Id probably rate this lower.

I can now run my business without spreadsheet hell. I can actually make more product. This is not an exaggeration. I was stressed before using this software. I actually could not work out what I needed to order to satisfy our production demands.

It answers my questions easily, what purchase orders do I need to make to satisfy the orders I have coming in. What should I work on next and when will it be ready for the customer! I can see delays in deliveries and the effect on production. It manages very complex bill of materials for our vast number of products. and it does so with a user experience that is simple and easy.

Where there has been anything I didn't like about the software, I chat instantly to the development team and they listen, they come back to me with an instant work around; then in the longer term they have provided updates that fix the problem. They are an adorable bunch of people and really want to make this work for our busy little workshop.

Invaluable to the maker+vendor. No more guessing, no more surprises when material stock runs out or inventory levels are low - Katana is the second set of eyes I didn't know I needed. Worth every minute of setup, this app has not only saved my business money and time - it has saved my business, period.

Integrates flawlessly with my Shopify store and makes managing materials and stock levels incredibly easy once everything is setup. The ability to prioritize jobs based on different criteria and rearrange them on the fly if necessary is critical for my business and Katana handles this with ease.

Setup was a chore BUT that is really more of a good thing, because there is a LOT of data that people might not take into account when initially considering software like this. If you want to use it properly, each and every little detail needs to be accounted for and when you have hundreds of SKUs like me, it can seem like a mountain. Climb it, you'll be glad you did.

The UX and UI of app. Literaly everyone n our team is able to work with Katana how it is simply.

Not very often but sometimes app kick me out and I have to log in again.