All ProdTrac Reviews
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Les
Verified reviewer
Chemicals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best operating system I have used
As I've said already this has been the best operating system I have ever used & I have used a fair few. It takes a little time to set up as all systems do but once in place it runs smoothly & is very easy to use. The information is easy to access & very reliable, I would say it's been a big part in the success of our business since we first used in 2013.
PROSEase of use & accuracy of information given.
CONSDifficult to answer as we have always been very happy with it.
Reasons for switching to ProdTrac
Initially our IT supplier suggested we look at it as he knew the synergy between manufacturing of many different types of products & being in the rubber manufacturing industry we work with recipes which at the time Prodtrac's main client base was the food industry which also has recipes.
Nigel
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A System for Success
I have utilised Prodtrac in 3 different food companies, installing it in 2. The software is comprehensive supporting technical, manufacturing, planning and finance. The software is easy to use and the reporting excellent. It represents excellent value for money for a full manufacturing system, that has been specifically designed for the food sector. The multi-level BOMs are essential in food manufacturing and absent in a lot of other manufacturing systems. From a finance prospective the reporting on gross margin is an outstanding tool to control costs and increase gross margin.
PROSThe software is comprehensive supporting technical, manufacturing, planning and finance. The software is easy to use and the reporting excellent. It represents excellent value for money for a full manufacturing system, that has been specifically designed for the food sector. The multi-level BOMs are essential in food manufacturing and absent in a lot of other manufacturing systems. From a finance prospective the reporting on gross margin is an outstanding tool to control costs and increase gross margin.
CONSThere is not a cloud based version, I understand this is currently in development thou.
Cristina
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Total package for food manufacturing with the best customer service
It great for food because you can have many levels on a recipe that most other software can't handle. The way Prodtrac will create customised reports for us has been invaluable and such a time saver.
PROSSome of the best customer service, always resolves any question within 24 hours, has worked with us to create many customised reports, from costings to invoicing to traceability it does it all
CONSThe traceability and stock control is very "clunky" and time consuming so we don't use these elements
Mariana
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great to use in my day to day tasks.
I enjoy using ProdTrac on a daily basis, it runs smooth, no problems and with ease. I would definitely reccomend it to other colleagues as it keeps the records organised and always at a one click distance :) I have had all the support whenever I required it which is a big plus. I cannot do my job without it, therefore the quick replies I had from the team enabled me to do my job in a timely manner which is of the utmost importance. Thank you for great support and communication!
PROSIt is easy to use once you learn how to work with it. It has a lot of features and options that help you to achieve your tasks, it is designed to be used by different departments within the company which I appreciate a lot.
CONSI am currently using Prod Trac only to record the products and for traceability purposes even though I am aware that it can do much more so I am not able to say how it would be integrated with other apps. I would appreciate if there was a warning in advance for expiring raw materials (maybe a week before and the colour would be orange as a warning) rather than it going straight to red. If something needed to be changed, then a section designed for that would be a much quicker way (i.e best before date or removing a product that is no longer in stock but shows as expired).
Nathan
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
E-Liquid Manufacturing
We have Been With Prodtrac for 5+ Years and we are only just reaching its full potential, it is a very extensive software that can pretty much run your full facility.
PROSHow in depth the Reporting Capabilities are
CONSThere is a fair bit of manual input but they are very good at creating import modules for certain areas/
Reason for choosing ProdTrac
It was more specialised to our industry.
Iftikhar
Food Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
5+ Years User
Very happy with the product, hence why we have been using it for over 5+ years.
PROSThe flexibility of the software and the extensive reporting feature is fantastic. As a BRC accredited factory we find ProdTrac invaluable for traceability. It helps us control all aspects of our business from raw material intake through to production and final despatch of finished product. Regular updates and bespoke tweaks to additional screens/reports means the software brows as new demands come in from accreditation bodies/H&S requests.
CONSThe only slight criticism is the 'look' of the screens. This does not affect the functioning of the software and this is a personal preference, but I'd like the screens to look more modern.
Danielle
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Great product to adapt to your companies needs
Excellent and great customer service support - always quick response to requests and worked well to make the system suited to our sector
PROSEasy navigation- can be adapted to suit your companies generic needs- and can be changed where needed
CONSTook a bit of time to get it exactly to what our particular company requires, however, the basic functions suited from the beginning for us the end user, before we realised the extra options we would require
Reasons for switching to ProdTrac
A few glitches in what we required - this system is more updated to what we need
Dave
Chemicals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Using Prodtrac
Great - generally easy to use, customer support is brilliant. Would definitely recomend.
PROSEase of use, great reports, ease of modify and adding on additional features / reports.
CONSSometimes difficult to find the material you need unless you put the exact code in. Would like a better user friendly search.
Charlotte
Food Production, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent service!
Great service, especially from James with his speedy help
PROSTraceability and all reports. Stock control.
CONSHow manual it is however it needs to be manual to make sure that it is done correctly
Callum
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Simplifying Tracibility
The Prodtrac software has made it a lot easier to trace products and keep track of stock and goods in procedures
CONSOccasionally dont have the right style of reports set up but the we can get them made spesific to our needs
Simon
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Prodtrac
Easy to use, saves loads of time on records that used to take hours.
CONSIt would be great if you could export reports on to an excel sheet.