The overall hardware and software experience has been fantastic. We have insight on OEE that were previously mysteries, and we can easily find out if any of our lines are running at the tap of a phone. On the people side, it's even better. The Raven team is highly energized and truly make us feel like they care.

It's a simple software package that's regularly being iterated and improved upon. Most people at Renaissance can log in, look at it for 30 seconds, and figure out most of what they need to do. The elegant downtime entry is also very helpful for our operators.

The software isn't highly customizable, but after we figured out different ways to get the information we needed, it became a non-issue.

We are drastically improving our visual management system with Raven. We are currently in the process of hanging TVs outside of all production lines to display the Raven data. Working with the Raven team has been an absolute pleasure. The team is incredibly responsive and always willing to help. Additionally, the team is very forward thinking, always trying to figure out how to improve our current state.

The most impactful features of the software are the "Process Status", "Lot Progression", and "Today's Production". The "Process Status" box shows the hublet screen in real time, which instantly communicates whether a line is running or down, as well as the number of parts that have been produced that shift. This feature, in combination with the "Lot Progression" tool have been presented to clients that come on site to watch the manufacturing of their products. The "Lot Progression" feature allows anyone with Raven access to see how far along a certain job is and when they can expect it to complete. Lastly, the "Today's Production" box on the Dashboard tab is crucial to see production data from previous days, broken down to the hour.

The most asked for feature by the end users of Raven has been a text box feature, whether that be for tagging on the hublet or commenting in the reports.

Easy to use and understand. Easy to use for employees alos which is a big win.

Getting to easily follow production output

Calling options should be more than jut a symbol.

Anytime I have had an issue Raven has responded quickly to address it. They are a great group of folks that truly care about their customers.

Raven has completely revolutionized the tracking of our manufacturing facilities. The ease of use (both in installation and daily operation) is unmatched. I love that I know the current status of our equipment (as well as how long it has been in that state) as soon as I walk through an area.

There are a few updates (that they are currently developing) that I'm eager to get.

Positive

Very user friendly , and Raven worked with us on set p

Limited user self customization on reports