About ProfitKey

ProfitKey is an on-premise manufacturing management solution for small and midsize manufacturers and job shops. It caters to various manufacturing industries including aerospace, defence, automotive, capital equipment, electronics, fabricated metal, furniture, fixtures and medical devices. Primary features include customer management, routing, bills of materials, purchasing management, advanced planning, manufacturing management, materials requirements planning (MRP), inventory management, manufacturing execution system (MES), quality management and accounting. The customer management module provides quote and order management feature. It provides real-time job status and cost updates. The purchasing management module allows users to buy items, raw materials a...
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ProfitKey User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 13 reviews

Debra

Lemco Tool Corp.

Verified reviewer

Company size: 11-50 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed August 2018

Can handle both product line and job shop

It works well with master and non master scheduled items thru bill of material. Gives accurate due dates of components. Profit Key handles everything from the time an order is placed, made, shipped, invoiced and paid. No need for other software including time keeping and costing.

Pros

Works great for a company that has a product line and job shop.

Cons

some forms are lengthy when they could be on just one page.

Beverly

RFR Metal Fabrication, Inc.

Verified reviewer

Industry: Mining & Metals

Time used: More than 2 years

Ease-of-use

4

Customer support

5

Functionality

5

Reviewed May 2016

The heart of our business

Pros

The ProfitKey software covers every essential aspect of our business from quoting to getting the product out the door on time. The staff always responds promptly to any need we have and they are genuinely invested in helping us in any way possible. It is customer service the way it was meant to be. That aspect is important to any business but critical to small businesses. There are a lot of aspects to love about this software. Having a demo database that we can update at any moment to duplicate our live database is an excellent tool when exploring how some changes might affect operations without taking any risks in the live database. I am able to attach work instructions, pictures, and videos directly to an operation for clarification purposes - an awesome tool in ISO risk management. No more white boards or hot lists, the scheduler can be changed and updated so the people have up-to-the moment information on which jobs should run next from their MES components. ProfitKey's off-site backup service, in addition to my own backup practices, gives me peace of mind knowing we have knowledgeable people protecting our data. And perhaps as important as any other aspect, ProfitKey has an active user group that keeps the continual improvement ideas flowing.

Cons

If there was anything I could change, it would be to have a printed help book because I'm a book person. But their online help files are good.

Mark

Luminite Products Corporation

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

4

Reviewed December 2017

The database design needs some work. There should be some way of putting an ID on ship to addresses

Pros

We have been able to get the information we need out of the software. It has most of the functions that we need. The design matches our style of manufacturing and the size of our company.

Cons

The modules are not named well. Its difficult to find the menu function you want to perform. The menu structure seems to be a carryover from when the software was written in Cobol. What they used to call a "workbench" of tools became a menu in the new software. The layout of the menus and modules should be rethought. For example, what is the difference between Manufacturing Operations and Manufacturing Planning. What should be on Accounting menus versus Inventory Management/Purchasing.

Dale

Wood-Mode

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Furniture

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2017

Our experience with Profit Key ERP over the last 20 years has been very positive.

The biggest benefit this software give us is the control of product flow. We handle thousands of custom parts through hundreds of work centers and Profit Key gives us the ability to schedule the product, knowledge of performance, and the ability to change routings or schedules as needed.

Pros

The flexibility it gives the user to incorporate the software in with existing critical systems. It is also complex enough to cover almost any type of system but simple enough that the learning curve is very reasonable.

Cons

The import export method is antiquated. Granted the software is not geared to larger volume order companies and is great for small volume complex orders. But for large volume simple orders where manual entry is not a viable option, the flat file import process is clumsy. Profit Key has been very helpful and agreeable in working with us on a couple of customs programs to offset some of these difficulties until a new interface can be deployed.

Mitchell

Sonoco

Verified reviewer

Company size: 10,000+ employees

Industry: Packaging and Containers

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed September 2018

ProfitKey - Really nice system

ProfitKey is a very good fit for a job shop type business. We get excellence scheduling information, that helps drive our business. The efficiency information helps us manage the output of our employees and gives them feedback on their performance. Excellent system to manage your business.

Pros

Scheduling system is very robust. Cost tracking is very detailed. Labor tracking is easy using the barcode feature Quoting is very simple The support group does a good job responding to questions.

Cons

Need more cost information on the Dashboard feature

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