All SYSPRO Reviews
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La Donna
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Best ERP System
Over the years I have used and implemented many MRP systems. I find SYSPRO to be the best of all I have used. Their MRP module saved our company countless hours and frustration of running out of materials. We are a contact manufacturer and this system works very well for us. They system allows you to add custom fields and allows you to customized all your own forms. We have been using SYSPRO since 2011.
PROSAs with any system bugs that pop up, but I have found they are fixed in port releases, shortly after I find them. SYSPRO is allows you to customize which I find to be very beneficial for our company. Also since you can access your own SQL database on your own server, you can write any reports needed with the Crystal Report Writer they provide with the software.
CONSTheir quoting module leaves a little bit to be desired, but I believe they are working on updating that module. Also they do not offer “Non Stock” part codes that can be kept in an inventory file as an expense item, as an inventory item GL code is based on Warehouse.
Alan
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2018
A very comprehensive ERP solution for a variety of small to medium size companies.
SysPro is a complete ERP solution for both distribution and manufacturing companies, which is my experience with this software. However, I don't see any reason why a service company cannot use this product as the software is licensed by the module and overall implementation can be custom tailored to the needs of each organization. The accounting and finance section is robust and complete and the general ledger can serve large organizations. Inventory and warehouse menaagement are comprehensive and should only require minor customization for most companies that use it. I imagine most of the customization can be done in-house using the power-tailoring capabilities. Another powerful set of features allow each user to have a custom and unique user interface with only the needed functionality and using personalized colors, fonts, and other graphics.
CONSBrowsing capability is limited to a relatively small number of records if you don't want to wait a very long time to see results. Alternatively, you can query the data you need using MS-Query or SQL Server Management Studio to get quick and accurate results. Many of the system reports are not very useful. Here again, you can design your own reports or use your own queries.
Tim
Logistics and Supply Chain
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2016
SYSPRO in Retrospect
I strongly believe the SYSPRO ERP is a powerful solution, able to perform functions well beyond what most users will require of the system. What I like most about the system is, if initially set-up properly, the ability to query data that meets any company's reporting requirements. You can use Access, Crystal Reports and even dump list views into Excel. Most companies are different, in some way, shape or form. It's hard for software developers to iron out all wants and needs. I feel SYSPRO overall listens and cares about what their system can provide and is easy to work with to help find solutions that fit your business. I highly respect their California development and support teams. They've always been responsive to our needs.
CONSI think what we like least about the software are some of their stock and non-stock features. As an example, some of the pain points for our business was ATP (Available to Promise), MRP, Landed Cost Tracking and EDI, to name a few. We currently do not use ATP or MRP as they are written, because it doesn't fit our business. Landed Cost Tracking is a great tool, when set-up properly. EDI is also a great tool but unfortunately this product generally ties into their shipping solution, which is basically a third party solution. We continually struggling with EDI Shipping Solution, basically due to this "add-on". In addition, forget about "stock" reporting. The report are not very useful. The good thing is that it is easy enough to query data to your liking to make and create your own reporting.
Tom
Construction
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
Syspro is extremely stable and customizable software. It's awesome!!
Syspro is constantly evolving and striving to leverage the latest technology without forcing you to frequently retrain users so you are able to focus on implementing the features that bring you the greatest benefit. There are numerous resources available and a large pool of users that have been using the product for many years. They provide a depth of practical knowledge to draw on which has been invaluable. The ability to pick and choose only the modules you need is huge. Syspro recognizes that they cannot possibly develop a perfect solution for every aspect of every business globally and so provide accessible interfaces to specialized software. Flexibility coupled with low maintenance and ease of implementation have been key features for us.
CONSThe data integrity checks (or balance functions as they call them) can only be run with no other users accessing the software. Whilst they may be automated to run in the evening there are times we need to run them during the day (for example after a power failure at a remote Branch). This may cause 20+ minutes of downtime. I believe this will be addressed in the next release.
Dwight
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2022
It does the job but....
Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.
CONSThere are many features of syspro that are lacking. The main is the bank reconciliation feature which is too complicated and doesn't allow for easy use.
Unathi
Food Production, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
syspro
i use syspro for work related issues, this software is built to each and every Company's needs.
PROSsyspro is userfriendly, safe and reliable.
CONSsyspro is a perfect software and there is nothing i dislike about it.
Antonio
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Syspro is an awesome user friendly program
App Orders we’re a blast. Agents in the field could submit orders and you ca receive within 1 to 2 minutes process them in no time. I also like the fact it can be navigated strictly on th keyboard.
CONSIt’s easy to undo the setup of the layout. I wish it had more prompts to warn you so no mistake could be made in that way.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2019
Solid ERP for mid manufacturers
The manufacturing costing (BOM), and Financial modules are at the core of our business. Straightforward integration with other products (you need a good VAR) is a plus. Highly customizeable too. Excited for their upcoming web-based product update!q
CONSAs with all ERPs, it is a massive beast that requires tons of resources to deploy in your organization. It does not have any built-in warehouse management functions, but can integrate with other WMS systems.
John
Logistics and Supply Chain
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
ERP You can Grow with and ERP that is Ready to Grow with You!
The vendor is constantly making improvements to their ERP package, and isn't standing by idle. They are very proactive in being a market leader and offering cutting edge technology other ERP packages haven't thought about offering.
CONSThe ERP package has a lot of features and abilities that sometimes work against it as the package has many ways to accomplish the same task. Sometimes it feels that all of the options makes it harder to use. The nice things is that I would rather have these options exist and be something that I could use should the need arise rather than not have a solution.
Coral
Mining & Metals, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed July 2022
Syspro
Usable program Fairly easy to learn
PROSDifferent levels of access Allowing each user access to information for their position
CONSSome areas of the different levels in the program were set, not able to be fully customised for specific positions
John
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2016
Robust and dependible for 15+ years
The varied modules that can be tailored to suit our business model. Being a house account is by far a better experience as we receive stellar tech and customer support as opposed to the non responsiveness of our previous VARS
CONSNew product rollouts that only put a band aid on previous issues instead of enhancements that fix problems with existing versions. Complex KB that requires drill down that does not provide practical solutions to more common issues experienced by end users with the software. I am not impressed with the VAR program as it has never worked for us in the past, however, being a house account has negated that aspect.
Shawn
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Robust ERP
My favorite feature of Syspro is that it uses Microsoft SQL to manage my data. This allows me to access my data using custom SQL queries and gives me the ability to create dynamic reports and tools that help me manage various aspects of our company, eliminate wasteful processes and alleviate burden from our teams.
CONSThe user interface hasn't changed much over the years, however, after attending Syspro's latest User Conference, I am encouraged to see that they will be making huge improvements for the user's experience.
Dave
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2016
Happy Syspro User
The User interface is easy to navigate. .
CONSThe nightly maintenance running Balance functions.
Lonna
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
Accounting Manager/Controller
Flexibility, detail. You can use the mass options it offers or just the ones you need. I am sure we could use more than we do. You have support you can use as much or as little as you need. I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.
CONSWe did require special detail down costing. NOT available on any software. Manual not as user friendly as it could be. Updates are not automatic.
RHona
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
Full spectrum integrated solution
The product has been around for years and continues to strive for new innovative ideas. SYSPRO covers everything from account to work in progress with everything in between. SYSPRO is easy to use and easy to modify to meet the needs of each individual company’s needs.
CONSI wish that there was more classroom type training available or that the manuals were more daily transaction orientated instead of broad subject focused.
Kelly
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2016
Syspro still meeting our needs after 20 years
Syspro has excellent flexibility. By choosing specific options in the program setup, we can adjust the software to do what we want rather than having to adjust our operations to the software. I appreciate how Syspro listens to its users for product enhancements.
CONSIt would be nice if the program came with some basic financial reports. Of course they would need to be modified, but a basic report would be a nice start.
Adrianna
Consumer Goods, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING: