All Tempo Timesheets Reviews
1-25 of 206 Reviews
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Danielle
2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed May 2021
Good, but not great
Wiktor
Verified reviewer
Computer Games, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2022
Jira integrated time tracking
I can use mobile app for logging hours which is pretty convenient. It also gives you pretty neat working hours report so I can bill my clients accordingly.
CONSSometimes it's cumbersome to find Jira issues that I'd like to log hours in. On mobile application you cannot set worked hours directly (you can do it through website tho). You have to set specific begininning and end time which make the process longer.
Patricio
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Billing and tracking time with one simple tool
We've used different time tracking software in the past, but as soon we migrated to Jira, Tempo Timesheet helped us achieve many things. Mainly: - users DO log their time! - it took very few documentation and "training" for the whole team to be on board - Our customers appreciate the level of detail we can get from reports. No need to export Jira issues to give them detail - We can easily track "hours budgets" for our customer using the API! That way, we are able to generate new revenu with our customers.
PROSIt takes no time to configure and no time to bring the team to use it. There's also so many ways to add work logs that there's no reason to lose track of time worked on Jira. Users do not need to go to a different page or app to use it. It shows up in Jira issues, as trackers directly in Chrome and there's many Jira dashboard gadget available to keep track of our teams. Reporting is extremely easy. Not only is it easy to generate reports using different filters and groups but the exporting options work very well and we use them with every invoices we create The support team is also very good! They stay in touch and do everything they can to help.
CONSThere is not much that I don't like. As any customer I do have very specific wish list for potential features and some are not available. But in the end, Timesheets does what it is suppose to do.
Reason for choosing Tempo Timesheets
Customer service is awesome! Also, Tempo has other products that integrate with each other and make our life easy.
Reasons for switching to Tempo Timesheets
We needed a professional tool that would seamlessly integrate with Jira and our workflows.
Jason
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2019
Close, but no cigar.
Its mostly fine, but if there was something that fit my needs better, I would switch.
PROSGenerally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.
CONSIt's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.
Reasons for switching to Tempo Timesheets
Manage PM and time in the same system.
Ayomikun
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Good for resource management
Tempo makes working with Project managers for resource assignment/planning easier
CONSIt's always a stress completing timesheets. Looking forward to see more AI features in Tempo
Diana
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2019
It's getting better
It's pretty easy to plan the workload and track the team burnout pace.
PROSOverall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use. The reports are great, easy to customize.
CONSThat I can't buy the license only for the users I need tracker for. I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.
Reasons for switching to Tempo Timesheets
We switched from Asana to Jira. Everhour didn't have an integration at that time.
David
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2019
Very good - would recommend
Overall very good. Support has provided quick turnaround on any questions. Bug fixes and improvements continue at a good pace, and the improvements are quality ones.
PROSFor issue-oriented end-users (e.g. developers), it's a great tool. * Easy to use * Seamlessly integration with Jira * Easy administration
CONSFor account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users. Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes. Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.
Reasons for switching to Tempo Timesheets
We wanted a tool that integrated with our Jira Server, and BigTime was switching to a cloud only model with an expensive upgrade cost.
Chidozie
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2019
Tempo works for me.
I like that it is easy to add time from JIRA and I don't need to go to a separate application.
CONSI wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.
Reason for choosing Tempo Timesheets
Integration with Jira and timer and all my employees at the time could use it remotely. Quickbooks didn't have that option. Having it as an online product also allowed be to keep tabs on work being done and time it was taking to accomplish tasks.
Yossi
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
1
Reviewed October 2019
Tempo may be helping me...
I like the reports. These are very easy for me and for team leads to track the team's efforts by task and individual. However, the usage of tempo is misleading. The effort estimate used by Tempo is not basic to Jira which means it doesn't play well with others (e.g. Capacity Tracker). Therefore, my experience is somewhat negative. Should I be able to find a good reporting tool to the effort in Jira, I will probably stop using Tempo.
PROSThe reporting mostly. Time tracking is available in Jira so other than reports, I don't see much value
CONSI'm using Capacity tracker to plan my sprints and Tempo for tracking the team's efforts. These two tools don't work well together. Moving to Tempo Planner would increase my costs by a lot.
Reasons for switching to Tempo Timesheets
I used TFS in the past, I used Jira in the past. Both worked for me. Redmine is not fit for purpose.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2019
Does the job well
The ease of reporting between projects and users as well as being able to view planned time
CONSThe limitations on using custom fields for reporting
Gonzalo
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2019
Time reporting made easy!
Tempo timesheets make very easy, with little work from project managers, to generate the billing reporting to our customers organizing cost by accounts
PROS- Very easy tool to use for end user - The capability for reporting - Installation out of the box. No extra knowledge for any Atlassian Administrator - The organization of teams and acounts - The customization: type of accounts, new attributes, etc... - The feature for planning
CONSThe reminders policy could be improved Multiple timesheet reviewers will be very useful Non billing time like holidays or leaves it's not completely covered. Should be resolved in other way than using Internal Issues
Reason for choosing Tempo Timesheets
As a software company It's integration with Atalassian Prodcuts
Reasons for switching to Tempo Timesheets
The previous tool was an open source product that stopped to evolved
Wes
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2019
Layouts for the Payouts
Our employees are required to enter their time daily. Timesheets greatly simplified this process by giving them a weekly view with which to enter multiple tasks much easier.
PROSWeekly views made entering times against projects a breeze.
CONSWould be nice to duplicate entries across several days.
Reasons for switching to Tempo Timesheets
Needed better project management so we switched to JIRA. Timesheets was a no brainer.
Carmen
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed October 2019
Tempo timesheets
Good accountability of hours logs for financials purpouse and project management
PROSThe ease to extract various reports, user friendly for logging hours, easy use to edit logs if necessary, access priviledge
CONSThe posibiliti to extract reports filtered by multiple teams
Reason for choosing Tempo Timesheets
Adds-on for JIRA suite
Reasons for switching to Tempo Timesheets
for the integration with JIRA core
Rinke
Information Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Review from an experienced power user
As said Tempo Timesheets is a big contributor to our overal eco system in our company. We integrated it completely in our in-house developed ERP/Finance system. We link it with BI tooling to make the best decisions on our data.
PROSTempo Timesheets is the backbone of our company. We use it daily as we need the timesheets to registrate our worklogs and get paid. I like the new reporting style, the API options and the dynamic use of the software.
CONSWe can't configure a safe way for our customers to use Jira without them accessing the worklogs. As this is a big deal for us that our customers are not allowed to see the worklog before we check/manage them this is a big miss for us.
Reason for choosing Tempo Timesheets
Best experience.
Alexandre
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Tempo Timesheets for Jira Server
Very positive! Everyone enjoys it and I don't receive any negative feedbacks about it.
PROSThe interface is very user friendly, it allows all team members to quickly fill out their timesheets. That was our #1 requirement when we switched to Tempo Timesheets. Our previous solution made this tedious and team members would be reluctant to properly enter their time. In addition, the options at our disposal (different teams, reports, admin) allows us management to easily bubble up all required info.
CONSEven though we consider it is worth it, it is the most expensive timesheet plugin in the Atlassian Marketplace. Also, there is a bug that annoys me personally: when logging work and navigating quickly through the fields (jumping to the "time" part with TAB), any value entered too quickly would be wiped by a refresh that happens in the background. I'm to blame as well for that because I did not report it yet. :)
Reason for choosing Tempo Timesheets
N/A
Reasons for switching to Tempo Timesheets
Our old version of OnTime was tedious to use. Jira Server + Tempo Timesheets was a major jump in user friendliness and functionality.
Chris
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2019
Looks good and adds ease of use to worklogs. Needs more functionality to stop me looking elsewhere
Adds ease of use to worklogs in Jira but nothing more. Worklog management not improved with it and not sure if it is worth the licence fee. Looking at alternatives to help with invoicing
PROSAdds better visibility to work logs. Allows additional data (attributes) to be stored on worklogs. Better reports
CONSBulk processes: Only adds (for periods). No bulk update/deletes/moves.
Reason for choosing Tempo Timesheets
Used in a precious jobs and liked for the use cases required their.
Laura
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Tempo Timesheets
Tempo Timesheets has given us a much needed overall view into our Company and helped us track where we are spending our time.
PROSThe ability to have a more detailed view point of where our time is being spent.
CONSWe do have some pain points when it comes to tracking contracts and when client goes over their paid hours.
Heidi
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
Solid timesheets
We're able to invoice from Timesheets directly with high level of accuracy.
PROSStable and flexible with ability to control and customize experience for employees.
CONSCustomer support can be slow, but they ultimately provide assistance.
Jeffrey
Aviation & Aerospace, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Detail adn customization
Tempo Timesheets are used to do all of our time tracking against JIRA issues. This allows us to report our hours monthly for customer invoices, and allows us to track the accuracy of our estimates vs the actual work. The reporting and filtering capabilities are excellent, and the ability to pull up reports on a yearly basis, then download that data is indispensable for us.
PROSVery easy to setup and use, then customize for our needs
CONSVery few cons and they are all nit-picks like I wish they would change the format of the data download file names for easier sorting - things of that nature. From a functionality, capabilities, etc I have no real issues with the software.
Reason for choosing Tempo Timesheets
Availability and integration with JIRA.
Adam
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Essential add on to Jira
We have integrated Tempo Timesheets across our company and it is being used by the developers as a means to track time and for managers to output really helpful data and business intelligence.
PROSTempo brings the most comprehensive and impressive timesheet management to Jira - we have found this to be the best timesheet management add on with an excellent array of features and a decent mobile app.
CONSPutting all the Tempo products together gets very expensive but we've generally found them to be good value for money.
Vendor Response
Hello Adam, Thank you for giving your feedback - we're very pleased to hear you're happy with Tempo Timesheets! Best regards, Sarah from Tempo
Replied January 2020
Atakan
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Upgrade notes
A month ago we upgraded Jira instance from 7.x to 8.3, and this was also a major upgrade for Tempo too. Although there are nice features in general, we saw that some features are missing. the worst thing is that, program managers (who are approver but not member of their teams) have to enter teams, and find people to approve one by one. This is a nightmare for managers who manage more than 10 teams. We need a dashboard or a menü item to list "ALL approvals sent to me"
PROSTightly integrated with Jira projects and issues, we can use with shortcuts
CONSYou can get a shock when you make a minor upgrade, so that there may be a major change in this minör version
Susan
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Tempo Timesheets - the only one for proper account management
Tempo is easy to get started with and seamlessly integrates into Jira to the point you don't even recognize it as an add-on.
PROSWe rely heavily on Tempo to keep track of our client billable and support hours. Tempo's robust account management system has met our requirements for the past 6 years. It's really the only solution that meets our needs.
CONSOnly negative is the lack of reporting around the worklog attributes.
Reason for choosing Tempo Timesheets
At the time there were only a couple of competitors and none of them had a robust account management feature.
Fabian
Information Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2019
Useful but not the best
In the organisation we use it basically for registration of the hours, we use other products to benefit of these hours. Would be nice if the company would listen to its customers and help them to solve their challenges
PROSOverview of booked hours is easy to find an have insight.
CONSWillingness of the organization to help and implement needed functionalities. The software does the basics, but not more than that, you need more software to really benefit.
Reason for choosing Tempo Timesheets
Advice from other companies
Allister
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Well made and useful timekeeping software
For the most part Tempo is trouble-free. It allows users to log their time against JIRA issues and managers to build reports based on that data. It's largely intuituve and has few "gotchas". Users don't need to bother administrators much. We've had very few problems. Support is good.
CONSI feel they've tried to make it too sophisticated in places when most people want only very basic functionality.
Reasons for switching to Tempo Timesheets
Cost
Sean
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
Upgrade problems
1- Sometimes after update/upgrade user settings like saved report, will be gone and user(s) have to recreate them. 2- Some issues, takes long time to addressed and resolved. 3- No support over the phone, sometimes issues are serious and emails is not the fastest way to resolved time sensitive issues
CONS1- Easy to use 2- Easy to configure 3- Easy update process 4- Great reports