ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, and Excel-based systems to an automated electronic system.

ZenQMS grants access to employees with no seat licenses. The software manages documents, CAPAs, audits, and training. The application provides keyword search functionality to search documents and data within them. The solution allows defining workflows and document approval process along with configuring security permissions for transferring files within and outside the business environment.

ZenQMS also provides training courses on compliance management. The tool automatically alerts users when training is due. The system is designed for customers involved in the manufacturing of pharmaceuticals and drugs (SIC Codes), or biotech environments, and many other industries. The software is available on a per month basis and provides document management, supplier management, and quality management capabilities on a standalone basis.



12 Reviews of ZenQMS

Overall rating

4.5 / 5 stars

Showing 1 - 12 of 12 reviews

October 2016

Scott from Praeclarus Press

Company Size: 51-200 employees


Ease-of-use

5 of 5

Functionality

5 of 5

October 2016

Great for orginizing your training Docs

All is Zen... We use Zen QMS to post and give access to all employees new or old, to review for training. Each document can be viewed and then submitted as reviewed/trained. This helps our employees get a good base of understanding on our Operations Procedures and Corporate Policy.

Pros

No Seat limit and licensing. This is great for a growing company. I also like the tracking that it provides so you can keep track of who has read and reviewed these documents as well as notifying all employees that there are new documents/policies that need to be reviewed. I used it for training and it helped give me a better understanding of how things would operate at a new job. It is also a great resource for employees to be able to pull up documents if they have questions about procedures or polies inside of the company.

Cons

non at this time

September 2015

Adnan from Kowa


Ease-of-use

5 of 5

Customer support

4.5 of 5

Functionality

3.5 of 5

September 2015

Comments on Zen QMS

Pros

Very user friendly product
A dedicated support from the vendor

Cons

Product is good but needs to add more features as required by clients. Vendor is cooperative and he is working on it.

September 2015

Paul from Bimeda MTC


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2015

New cloud based quality management system as service solution

Pros

simple interface
very responsive cust. service/troubleshooting/design considerations

Cons

small company and new provider - not a lot of history yet

September 2015

Matt from Scientific Protein Laboratories


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

September 2015

Meet CFR and regulatory requirements without breaking the bank

Pros

Great product. Easy to work with. Very responsive.

Cons

Still up and coming company, but working out any issues.

June 2015

Lynn from SPL

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

June 2015

ZenQMS is making it easy for us to switch from a paper-based system to automation.

The ZenQMS platform immediately improves compliance because it has been thoughtfully developed with GMPs in mind. Our project manager and other ZenQMS personnel have been quick to respond to any questions at any time. ZenQMS is very responsive to suggestions around improving the system.

June 2015

Adnan from KPA

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

June 2015

We have selected a software should serve purpose towards establishing a compliant Quality System

We evaluated several software systems for a total Quality Management (TQM) to determine which one we should purchase for the KOWA office. I believe that the Zen QMS, when configured per user requirement, is right for us at this time and will best serve our needs at the price we budgeted. In fact, in addition to fulfilling the requirements of our current situation, the product offers a number of supplementary capabilities that could prove useful down the road. Therefore, considering the information and insight that I have gathered so far, I am confident that the system should be a right fit for us.

May 2015

John from Vibrava

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Our newest Auditor was running in less than an hour

We recently added a new, and relatively Senior Auditor to our team. In less than 60 minutes, and without any external training on the system, He was ready to begin using the system for an audit. He commented to me that this was the best system he has seen for auditing bar none.

May 2015

Felicia from First Priority, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Excellent Tracking System for Maintaining Audit Reports

In my experience ZenQMS has helped our company improve our tracking of audit reports. Prior to our use of ZenQMS, it was time consuming and cumbersome to document our audit reports in our previous format. With the inception of ZenQMS, we have organized and documented our audit reports into easily accessible records and improved the timeliness of the audit report completion process.

May 2015

Jefferson from Insmed

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Easy to use application, that is user friendly.

The software is easy to use and understand once the labels are familiar and the flow is clear. However, there are limitations in that the labels cannot be changed and customizable fields had limits. Also, disabling specific functions within the application were not possible. The trainings and customer support were very good and responsive.

May 2015

S. from Private Company

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

May 2015

Useful Program

"I think this program is a great tool for assisting cGMPs-type companies to increase work-load efficiency when it is utilized optimally by the manufacturing entity." cGMPs also contain GLPs. Furthermore, the available on-line document (which can also be printed) to aid in utilizing the software has not been updated to reflect sections, pages, etc.. of the current version of this software.

May 2015

Scott from The C=C Bond Group

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Customer Feedback Terrific

We have been introducing zenQMS to a number of customers - what we are hearing is "easy to use" , "incredibly affordable" , and "the team are so customer focused". We have also been impressed by the different types of companies who are benefitting - from CMOs, to specialty pharma to other cgxp providers across the board. This cloud based solution is helping so many folks become more compliant.

May 2015

Camryn from Mid-sized CMO

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Everything they promised was delivered on time and with no hidden costs

We upgraded to ZenQMS from a paper and Excel based system. Paul at ZenQMS made some bold claims about helping us be up and running in just a week, but 7 days later all of our documents and training records were entered and we were ready to go. I can't speak highly enough of this service!