# InsightHub Software Reviews, Demo & Pricing - 2026

> Review of InsightHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/market-research/flexmr-research-platform-profile

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InsightHub

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Overview

# InsightHub 2026: Benefits, Features & Pricing

Wondering if InsightHub is right for your organization?

Our Market Research Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

InsightHub

4.4

[(13)](https://www.softwareadvice.com/market-research/flexmr-research-platform-profile/#reviews)

Pricing

Starting at £10,000.00 per year

### About InsightHub

InsightHub is a market research platform designed to help organizations make informed decisions using data. It can help teams with various challenges, from recruiting the right participants to engaging stakeholders and decision-makers. The platform was developed to support and fuel growth across these four key stages of any research activity:

1 - Recruit: From launch, InsightHub helps insight professionals build a fully-profiled database of members from open screener surveys, access panels, and existing customer data.

2 - Research: A diverse set of research tools support a continuous schedule of activity and promote ongoing member engagement.

3 - Analyze: Qual and quant analysis tools to help build, share, and export reports that combine data from multiple methods and tasks.

4 - Activate: InsightHub enables organizations to engage stakeholders and decision-makers through managed platform access and creative reporting.

Wondering if InsightHub is right for your organization?

Our Market Research Software selection experts can help you in 15 minutes or less.

## InsightHub User Interface

## Popular InsightHub Alternatives

Main Product

InsightHub

4.4

[(13)](https://www.softwareadvice.com/market-research/flexmr-research-platform-profile/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   4.0Value for money
-   4.77Customer support
-   3.83Functionality

Pricing

Starting at £10000.00 per year

Get Price

Alternative Product

[CleverX](https://www.softwareadvice.com/product/450192-CleverX/)

4.7

[(101)](https://www.softwareadvice.com/product/450192-CleverX/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.62Value for money
-   4.42Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/)

4.8

[(487)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.81Value for money
-   4.70Customer support
-   4.70Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Make Opinion](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/)

4.8

[(65)](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/#reviews)

Ratings Breakdown

-   4.66Ease of use
-   4.70Value for money
-   4.67Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

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[Similarweb](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/)

4.6

[(260)](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.19Value for money
-   4.38Customer support
-   4.48Functionality

Pricing

Starting at $125.00 per month

Get Price

Alternative Product

[Semrush](https://www.softwareadvice.com/marketing/semrush-profile/)

4.6

[(2318)](https://www.softwareadvice.com/marketing/semrush-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.24Value for money
-   4.38Customer support
-   4.59Functionality

Pricing

Starting at $139.95 per month

Get Price

## InsightHub Pricing and Plans

Starting price: £10,000.00 per year

Free Trial

Free Version

Basic

£10,000.00

usage based, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## InsightHub Features

-   Popular features found in Market Research
    
    Benchmarking
    
    Customizable Templates
    
    Data Import/Export
    
    Data Visualization
    
    Panel Management
    
    Question Branching
    
    Reporting & Statistics
    
    Statistical Analysis
    
    Survey/Poll Management
    
-   More features of InsightHub
    
    Access Controls/Permissions
    
    Charting
    
    Conditional Logic
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Questions
    
    Customizable Reports
    
    Drag & Drop
    
    Email Management
    
    Email Reminders
    
    Multi-Channel Distribution
    
    Multi-Language
    
    Multiple User Accounts
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Search/Filter
    
    Single Sign On
    
    SSL Security
    
    Survey Builder
    
    Survey Sample Management
    
    Surveys & Feedback
    
    Trend Analysis
    
    Visual Analytics
    

## InsightHub User Reviews

Overall Rating

4.4

Ratings Breakdown

5

46%

4

46%

3

8%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.8

Functionality

3.8

Have you used InsightHub and would like to share your experience with others?

Christopher M.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed March 2016

Easy to use, innovative & all in one place

5

My first experience with online research, the FlexMR team made it easy to understand the tools and research methods. The best part, aside from the fantastic team, is the ability to run all projects (long term and ad hoc) within the same space.

Ratings Breakdown

5

Ease of use

5

Customer support

Vendor Response

Thank you for the 5-star feedback. We're glad InsightHub, and the team at FlexMR, has been a helpful part of our online research journey - and hope we can continue to be for many years to come.

Replied January 2023

Read More

AC

Alex C.

Verified reviewer

Insurance

201-500 employees

Used monthly for less than 2 years

Reviewed September 2024

FlexMR review

5

As stated easy to use just need to understand it first

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Quick, easy, and smart technology to use. Allows quick feedback on insights but also quality feedback from our customers and external respondents

Cons:

Needs training for some of the tech. It is very easy to use but if you're unaware of a certain part of the software it can

Reasons for choosing InsightHub

It is a better visualisation output for different tasks

Vendor Response

Thank you for the 5-star feedback. We're glad InsightHub, and its data visualisation options, have been valuable to your team. We hope it can continue to be for many years to come.

Replied September 2024

Read More

IH

Imogen H.

Verified reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Reviewed June 2023

easy to use but slow to innovate

3

Ratings Breakdown

4

Ease of use

2

Value for money

5

Customer support

2

Functionality

Pros:

its easy to use, good customer support from the team

Cons:

so to innovate, survey aren't mobile first

Vendor Response

Thank you for the feedback and sharing your evaluation of InsightHub. We're glad to hear of your positive experience with the our support team, and will ensure your comments on innovation and survey functionality are raised during upcoming development sprints.

Replied June 2023

Read More

AD

Amanda D.

Verified reviewer

Financial Services

501-1000 employees

Used weekly for more than 2 years

Reviewed August 2023

Cheap and effective way to reach customers

4

Excellent great tool with great service at a great price.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easy to design surveys and for a non analytical person like me Numbers is great to analyse the results.

Cons:

Some limitations on survey design.Also.. numbers can be quite limited.

Reasons for choosing InsightHub

Price and ease to use plus been using it for years

Vendor Response

Thank you for the positive review. It's always great to hear how InsightHub is bringing people closer to customers, and we're proud to do so at a competitive price. Our team are continuing to work hard on further survey design & analysis functionality, and we hope you'll be able to benefit from these upcoming releases too.

Replied August 2023

Read More

RC

Rachel C.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed October 2024

Great, intuitive research platform

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It's an intuative platform, easy to use for a variety of research methods

Cons:

Lack of qualitative analysis tools available

Vendor Response

Thank you for the positive review, we really appreciate it. Though we have aimed to improve the qual analysis feature set of InsightHub recently through TextMR and VideoMR - there is still much more we hope to do that we hope will be of benefit to you.

Replied October 2024

Read More

LA

Lloyd A.

Verified reviewer

Financial Services

51-200 employees

Used monthly for less than 6 months

Reviewed October 2024

Insight Hub review

5

We use insight hub for the video surveys, these are incredibly useful and influence business wide decisions

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Insighthub streamlines our operations and provides us with the tools we need for our qual and quant research.

Cons:

No complaints on insight hub - nothing to add here.

Vendor Response

Thank you for your feedback, we're glad to hear that video surveys have been a valuable addition, and that InsightHub has helped to streamline your research.

Replied November 2024

Read More

TH

Tom H.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Reviewed March 2023

Great product and helpful support team

4

It has been an ideal solution for us and has played a key role in client decision making. The platform has evolved and improved a lot in recent years and the planned, continued improvements will only make it better!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The capability to offer clients all of their research on one platform, with a quick turnaround time and easy to access insights, is a highly attractive proposition - one which has brought countless benefits and captured important feedback for clients. Targeting tasks and segmenting the userbase is easy and very important to the user experience as well. The FlexMR support team are always on-hand to provide support and advice for using the platform.

Cons:

Hard to say it is a dislike but the survey tool doesn't have the same range of question types or customisation as a specialist survey software does. Some manual processes on the platform could also be automated to reduce panel management time.

Reasons for choosing InsightHub

Cost-effective

Vendor Response

We're glad to hear InsightHub and the support team have a powerful and cost-effective solution for you and your clients. We will pass your comments onto the team - who continue to work on improving the feature set, including a robust and more featured set of survey questions.

Replied March 2023

Read More

JN

Jamie N.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for less than 12 months

Reviewed October 2023

Good basic platform

4

Great, it does what it needs to do. Customer support has always been really helpful and fast to answer any queries.

Ratings Breakdown

3

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

It does work well, and the functionality is there for what we need it for. Survey building is easy and should be used, and the data collection from those surveys is easy and fast.

Cons:

Some things seem to be hidden away in sub menus, and separate tabs on the system would be better.

Vendor Response

Thank you for your comments - it's always encouraging to hear that our fast and responsive survey functionality is having an impact. As we're always striving to improve, your comments on system navigation have been passed to our product and technology development team for roadmap consideration.

Replied November 2023

Read More

WN

Wendy N.

Verified reviewer

Education Management

10000+ employees

Used weekly for less than 12 months

Reviewed November 2023

Insight hub - User Insight

4

It is adequate for our needs so far and allows us to easily create a database of our own users.

Ratings Breakdown

3

Ease of use

5

Value for money

4

Customer support

3

Functionality

Pros:

It fulfils our needs and once familiar with functionalities it allows us to conduct research and analyse the results. The ability to create a database of our own users is awesome.

Cons:

Not intuitive to use. Lots of clicks are needed to achieve simple tasks.

Vendor Response

Thank you for the review, we're so glad to see such a high value for money rating. We will pass your comments onto our development team to feed into future planning cycles.

Replied November 2023

Read More

OE

Oliver E.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Reviewed January 2023

Great Customer Panel Solution

4

Ratings Breakdown

5

Ease of use

5

Customer support

4

Functionality

Pros:

It's easy to use, intuitive, and has a fantastic range of features.

Cons:

Some of the more advanced features available from other companies are not available. This has never been an issue for us though.

Vendor Response

Thank you so much for the positive and constructive feedback. We will share this with the team to let them know how we are doing. We are also happy to share that our dev team are hard at work on a set of advanced survey, video and analysis features that we hope will be available within the next few months.

Replied January 2023

Read More

Showing 1 - 10 of 13 Reviews

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