Panelfox

RATING:

5.0

(6)
Overview

About Panelfox

Panelfox is a cloud-based panel management solution for research recruitment. It caters to market research agencies, brands, and companies looking to gain insights into their target audiences. Panelfox offers robust panel management features like profile management, incentive management, and compliance tools. Users can build, manage and engage their research panels through the intuitive interface. Email and SMS communication tools allow for contact with panel members. It also provides functionality for creating and distributing online surveys. Users can design surveys, send survey invites, monitor response rates, and analyze results all on the platform. Panelfox’s recruitment tools help users find and screen new panel members that match their target audiences. The ...

Panelfox Pricing

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Available

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Panelfox Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Panelfox

6 Reviews

User Profile

Travis

Verified reviewer

Market Research, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Best Database Manager on the Market

Our company was using an outdated database manager before switching over to Panelfox. The differences in efficiency, customer service, ease of use, and overall functionality have been night and day. Panelfox is a great product with a great team behind it.

PROS

It's customizable and adaptable to whatever business you might be in. [SENSITIVE CONTENT] helped us develop Panelfox into a product that works for our team. It's been easy to use and extremely effective.

CONS

It is still being developed, so it doesn't have EVERY feature that we could want. That being said, [SENSITIVE CONTENT] and his team have incredible customer service and work hard to make things as perfect as possible.

Reasons for switching to Panelfox

Outdated technology that was causing more headaches than it was solving.

Meg

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Panelfox is a smart, efficient, simple solution for panel management!

It's been wonderful! The platform hits our core needs and is a fraction of the cost of other platforms we researched. The real home run is the team at Panelfox. They lead their interactions with curiosity, care, and a sense of integrity that I don't get with all vendors. They feel very much like a partner, which I believe gives our team an edge.

PROS

Ease of use, ability to manage multiple projects from one central hub, integrations (Tremendous, Calendly), customer service (Top shelf!!!!). It's a simple platform that hits our core needs with a great, caring, genuine Panelfox team supporting us. You can't get much better than that!

CONS

Personalization - the site's design is clean and straightforward, but in my dream world, I'd love a few more options to add a visual flair to my surveys.

Reason for choosing Panelfox

The customer service. The great features. The right price.

Reasons for switching to Panelfox

As the team grew, costs for the previous platform were too high and did not meet all of our needs. Panelfox had more features we wanted and better functionality.

Marcia

Market Research, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Review of Panelfox

Exceptional. Panelfox is extremely responsive and works hard to find solutions that work easily with our workflow. The program itself is easy to use and has everything needed to effectively and successfully complete projects on time and within the parameters asked of by our clients. It has increased our productivity and we can take on more projects than we could before due to Panelfox.

PROS

The ease of use. It is a simple and largely intuitive program. Easy to train others and our response rate from potential respondents is much higher than our last program. There is alot of bang for the buck with this program.

CONS

There is nothing that we do not like about Panelfox.

Reasons for switching to Panelfox

We wanted a program that was more user friendly.

Gary

Market Research, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Panelfox is the BOSS !!!

Great, and getting better. They listen to our needs.

PROS

It's very intuitive, easy to set up, and everything is in one place. Easy to train others to use. The team at Panelfox provides excellent customer support, and they listen to your needs.

CONS

If there was anything I would like to see added or improved it would team collaboration, a project management tool. The ability to interact with others , assign tasks, and track progress. Customize workflows for different projects for each team member.

Reason for choosing Panelfox

Seemed like the logical choice. It was more tailored to our needs

Reasons for switching to Panelfox

Panelfox is more inclusive , a one stop shop

Christy

Research, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Consolidated Recruiting Platform

Panelfox is the tool we use for recruiting. It helps us keep a pool of participants ready to go and allows us to filter the people we invite to each recruiting screener. Once we have survey results, we are able to determine who to follow up with and schedule, confirm and remind in one place.

PROS

This product has allowed us to streamline our recruiting process. Before Panelfox we used a database, our gmails and a survey tool but nothing was integrated. This allows us to better manage our recruiting in one place.

CONS

We have discovered a few glitches along the way but I must say that they are extremely responsive when we have an issue. They always go the extra mile to help us with our issues so we can stay on track. The customer service is the best.

Mitchell

Entertainment, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Exactly what I need

Overall it gives me the space to do my work, get what I need and move on with my day. The time saving and confidence I feel in my recruiting has made me much more efficient.

PROS

This product solves the problem many researchers and research recruiters face. It takes out the guess work and gives me the confidence that I can fill a study quickly in a way that respects my users. If I could have built it I would have wanted every feature I have seen so far and have been surprised by how many other capabilities I never would have dreamed of were in Panelfox.

CONS

Would be great to have a custom website for users to sign up. I think they have it but I don’t know how to get that started with best practices.

Vendor Response

Thank you so much Mitchell! We do indeed have a custom panelist sign-up feature.

Replied December 2021

6 Reviews