Very satisfied. Finding all my project needs can be met by one vendor now after I on boarded Vancery.

Integrated tool for both calls and surveys. Transcripts are available via download right on the site. Can drive the input myself insuring higher quality output. Am very satisfied with the product and service from the Vancery support team when I can't source on my own.

Would be great if I could run 100% of my needs directly but some projects require the support team to help.

The experience is seamless for collecting key datapoints from users. We have found a ton of value in utilizing Vancery to talk to our customers and conduct quantitative surveys.

Vancery allows us to find current users of our software as well as users of competing software platforms to connect with through in depth surveys and interviews. We are able to conduct user interviews to test the messaging of our marketing materials and feature offerings of our product with actual customers. Additionally, the intel we are able to gather from talking to users of competitive software allows us to build better products that resonate with our target customer-base.

There are some more advanced survey features that other platforms support that Vancery doesn’t currently support, but we’ve been able to adjust our surveys to the capabilities of Vancery’s platform and their survey team will help with the drafting and design process to ensure that the format fits your business goals and their technology.

Vancery is a great product that rivals many of the more established research tools, and combines the calls and survey functions into one easy to use interface.

Vancery fits all of our research needs in one platform including the ability to conduct calls and surveys, but with Vancery these capabilities are provided through the same portal. This can really speed up our research process and allows us to access the best respondents from the surveys we run for follow up calls.

Occasionally an interviewee won't show up for a call, but the Vancery client services team does a good job of rescheduling and tracking people down. There are no major issues from our use of the product.

Has been a total game changer for me. What a rock star product!

Video experience is much cleaner and better quality than zoom All research tools in one platform Ability to import your own users to do surveys and interviews

Payments can sometimes take a little longer than expected

Overall very happy with Vancery - they make funding experts easy, and the scheduling is more seamless than having to exchange emails like other search firms that we've used. I've continued to use them more and more for our research needs.

Search functionality makes it easy to find users Booking is simple through the platform and don't have to go through emails to schedule calls

Continuing to build our user coverage in certain verticals

Seamless market research platform providing clean and useful tools which result in valuable insights and data for any industry and product.

In Andador Shop, we realized early on of the importance of choosing our path based on the most reliable data. The seamless access to information that Vancery provides has been key in building the know-how we need to make strategic decisions. As an entrepreneur, this user-friendly one-stop-shop for direct research is highly valuable and has led us to a great start. We are also impressed with the high-quality tools Vancery provides, such as the video experience which is much cleaner than other platforms, such as Zoom. We found the ability to download transcripts from interviews particularly useful as well which facilitated our ability to identify relevant insights.

We had a situation in which a user we had scheduled a call with didn’t show up; however, Vancery team not only reacted quickly to the situation but they were also very diligent in scheduling and tracking the user. The support we got in solving these issues was excellent. Seamless market research platform providing clean and useful tools which result in valuable insights and data for any industry and product.

Fantastic tool that is more nimble than larger platforms and allows for greater customization. Much better customer service than other platforms I've used.

• Ability to import your own users to do user surveys and interviews • Ability to download transcripts from interviews • Ability to build advanced surveys with different question types • Allows me to interface directly with potential experts

payment can be a bit delayed but always resolved.