All Convictional Reviews
1-16 of 16 Reviews
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Taylor
Verified reviewer
Retail, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Seamless integration
We use Convictional for drop shipping and it is hands down the easiest software to use for drop shipping with the least amount of work for order processing.
CONSWe haven't had any issues to address. There was one hiccup with inventory management in onboarding that was addressed quickly and thoroughly by the Convivtional team.
Penny
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best & Easiest Marketplace option there is.
Overall, it's stress free compared with similar products. It's the best option in my opinion.
PROSMy favorite thing about Convictional is its ease and simplicity. It connects easily to our shopify store.Adding suppliers is simple and fast. Adding product is a breeze. Honestly, I don't know why other similar systems are so difficult to use. Convictional just makes sense, it's user friendly.
CONSI would like to be able to update orders more easily when our supplier have something out of stock. But it's not terribly hard. In most cases we don't have inventory issues and it's simple to clear up if we do.
Reason for choosing Convictional
Our supplier actually introduced us to Convictional. I've tried to get other suppliers to switch because it's just so much better.
Gabby
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Overall great site and would recommend, although room to improve
I think dropship is the way of future ecomm and it allows companies to offer more to their customers. Frees up need for inventory and warehouses and provides a lot of opportunities that were not available in the past. Although there are some things lacking from the platform, the team is always working to add new features and fix what may not be working and I see improvement regularly.
PROSgreat way to list products and have constant newness on sites. Working with the Convictional team is a positive experience as well because they really do want to make sure the platform is the best it can be and are very responsive to feedback
CONSNot super intuitive, can be a bit tedious to update products or stay on top of changes after initial product sync (specifically images and prices), and lacking key features like importing and exporting or reporting
Elena
Retail, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Convictional review
Biggest benefit of Convictional to our business is the speed to set up the software which paved the way to adding more vendors and products very quickly, resulting in increased assortment, whoch also increased sales greatly.
PROSVery easy to integrate and set up. Easy for vendors to get set up on this platform, and opens the door to many potential new vendors that we would not have access to before. Easy to add new products. Finding information on the platform is easy as well. Very responsive customer service team.
CONSA few upgrades would go a long way: multi-warehouse solution, manual order acknowledgement instead of auto accept, filters sticking, notification of product updates.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Great Tools for Certain Marketplaces
Great for the integration, I have nothing to do everything is automated.
PROSSeamless integration with our Shopify store to sell on Indigo Marketplace. Everything is automated.
CONSThe reports and analytics are really bad, there are none.
Reason for choosing Convictional
It was the only option with Indigo Marketplace.
Helen
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Lots of new business since starting with convictional
Fabulous - lots of new business, more on the way, would highly recommend
PROSHow easy it is to integrate with my shopify store
CONSWorking out the VAT was a bit tricky, but we solved this
Reason for choosing Convictional
It was suggested to me form a retailer who wanted to start drop shipping my products
Connie
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Great marketplace tool for indie brands
Very easy to set up, love their account mgmt team to help secure new marketplace partners. Easy syndication with other tools like Shopify.
CONSNothing, it's been an amazing tool to work with.
Zishan
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Super software
Really a positive experience working with the company and all service requests are dealt with by people who really know what they are doing.
PROSThe integration with Shopify meakes this software essential for us.
CONSPacking slips don't carry across personalistion details which needs to be updated.
Elena
Retail, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great for drop ship vendor management
Easy to setup. Easy dashboard. Easy to integrate
CONSI would prefer a monthly fee model based on number of transactions.
Alyssa
Verified reviewer
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2023
Seamless Integration with Shopify
We are using Convictional via SeattleMet and it's great how seamlessly it syncs with Shopify to show our catalogue of products on SeattleMets shop.I'd have no problem using this site in the future!
CONSThe one issue we've had is that it didn't appear to collect shipping on behalf of the customer when someone placed an order. Not sure whether it was a setting in convictional we had unchecked or not.
Joe
Consumer Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Great Software
Seamless connection with our retailer and Shopify software.
CONSAccessing certain reports from the accounting side.
Andrew
Retail, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
convictional speeds things up
We were able to integrate with multiple platforms seamlessly with convictional. The first partner asked us to use convictional, then we asked the next partner to so that we were all on the same page.
CONSNeed to support variable shipping rates.
Reason for choosing Convictional
yes
Patrik
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Unlocking new revenue stream
I am very happy with the whole experience.
PROSUsing convictional we were able to unlock new revenue stream by offering our products on multiple stores who can't buy our product on stock but they can dropship it.
CONSIntegration with Woocommerce was little difficult at the time we were integrating it.
Laetitia
Consumer Goods, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Safilo review
Good experienceEasy onboarding
PROSUser friendlyEasy to understand and navigateNot overwhelming or too complicated
CONSMaybe the connection with payment gateway but very personal due to some issues internally
Billie
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Convictional Review
fantastic !
PROSEasy integration, great support team, very user friendly.
CONSThe training guides were outdated, making them unusable.
Kevin
Apparel & Fashion, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Seamless and Easy
We were brought in by another partner and it was super fast and easy to use.
CONSno comments to add we haven't found any challenges.