All Helium 10 Reviews
1-25 of 101 Reviews
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Gülay
Verified reviewer
Retail, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
absolutely very useful and easy software
I did analysis in the trial version and the result is amazing! He definitely finds the right product and makes a competitive analysis.
PROSI do online arbitrage and FBA at Amazon. I've tried many software so far, but they haven't worked well. I was having trouble finding products and even trying to install products manually. While searching on the internet, I saw helium 10 and decided to try it. First I bought the trial version and used it, the result is amazing! It is both very easy to use and very clear. Competitive analysis is also very good. I believe I can sell a lot of products using Helium 10.
CONSIt may be cheaper because I live here in Turkey, and unfortunately very expensive dollars
Reasons for switching to Helium 10
It did not help me find the right product, it was just a newly established company, it was novice.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
There is no other equivalent tool suite for Amazon sellers
When I first learned of Helium 10 back in 2015, I started with the free access to keyword and listing tools and that UI/UX experience was great enough for me to subscribe. Now Helium 10 is a no-brainer, as Helium 10 as added many additional tools and maintaining a high-level of UI/UX. I have been able to drop subscriptions to other software. My main daily tools in the Helium 10 suite are Cerebro for keyword search, Keyword Tracker to identify the keyword with the highest potential, Follow-up for auto-emailer, Profits for financial analysis and now I can add ADS this week and I'm looking forward to Inventory Management later this month, these I will use daily.
CONSI have no cons with this software. It's like comparing Amazon to all other platforms. Amazon is not perfect but there is no other even close. Same with Helium 10, I have subscribed to just about every popular Amazon tool suite out there, no others are even close to the value from Helium 10 for the money. Ok, when I first started using Follow-Up I thought something strange was going on but support set me straight that I hadn't specified the ASIN for the auto-email. When you adopt a new tool you still have to learn how to use it. Is that a con or just real life.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2022
Started Plan = Scam
I have been a Platinum ($99/mo) customer for 5 years in the past. Now I've tried it back with the Starter Plan and found that Helium10 turned into a scam company, that makes you sign up but doesn't provide usable software until you upgrade the top tier. They claim that everything is explained very well in their terms and conditions, so that can keep it unclear and shady on their website. I was a fan of this software, now it became a joke. Stay away from it and use one of the many other options for Amazon keyword research out there.
PROSKeyword research tool and sales estimate are critical features. They use the exact same data as other e-commerce and Amazon software but Helium 10 has scammy subscription plans that force you to upgrade in order to actually use the features that they claim to be available in the other subscription tiers. That is not the case with other well known Amazon software options.
CONSThe subcription tiers are a scam made to get your money and force you to upgrade to the top tier in order to actually use the keyword research software. Customer support is horrible. I asked for a refund literally 2 minutes after activating the Starter Plan and they refused.
Reason for choosing Helium 10
Because I thought that it was still a serious company. It isn't anymore. Run away from it.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Almost Necessary to Amazon & Walmart Sellers
It's great and it is almost necessary to have to become a successful Amazon seller.
PROSIt provides so much insight on keyword and listing functionality for Amazon and/or Walmart sellers. The team also provides extensive how-to and insight videos on running these businesses.
CONSI don't love the "Black Box" feature, which aids in finding new products to sell. I find it difficult to use and not that helpful.
Drew
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Relatively Easy to learn, difficult to master (but worth it)
I'm using the software to make informed decisions regarding selling stuff on Amazon. What source direct in larger quantities vs continue to arbitrage.
PROSeasy to understand and find the basic information and data i'm looking for
CONSsome functionality glitches. I often have my COGS changing due to negotiations or supply shortages so when I go to change those prices they rarely actually update. I've been told it can take as long as 6 hours for them to redo in the system but they don't. I'll get reports and sometimes have to do a double take because the margins aren't correct and then I realize .... oh the new price is wrong.
Reasons for switching to Helium 10
Increased tools for around the same price
Siarhei
Arts and Crafts, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great Tool for Amazon Sellers
The tool is really great and provides almost all data necessary for our sales on amazon.
PROSCerebro is great Magnet2 is awesome Profits is good
CONSThe loading speed is low ADS doesn't show Products Impossible to filter keywords by country in Keyword tracker
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Amazing - so much information to run your business!
Really good. Great tool, decent price for what is offered
PROSI love that it offers so many things in one package. I dont need anything else
CONSI wish it had PPC biding cost. It might, but what also comes with all of the great features is my lack of time to learn it. I dont have enough time to figure it all out. What i use , I LOVE. And i try to learn new things when i can
Reasons for switching to Helium 10
Recommendation
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Evolving and Cutting Edge
Top quality business focused on customer success.
PROSAdditional features are been added to compliment the already great modules. Giving an all round business tool.
CONSIntegration to external accounting would be a great add on.
Reason for choosing Helium 10
Better value for money
Reasons for switching to Helium 10
More value for money suite and training.
FABRIZIO
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Very useful and complete
It's a complete suite of tools which we can use
CONSThe trend of the keywords search volume should be longer
Anonymous
11-50 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
Helium
This is very helpful to find products quickly.
CONSThere's none. I think the software was very efficient.
Art
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Does it all and even more
Overall, I have never experienced a team that is so dedicated to the success of its users. I believe this is the reason why the software and company are doing so well.
PROSSoftware is a one-stop-shop for everything Amazon. It has helped me find great products to sell, as well as provide the training to grow my business.
CONSNot much to not like. No negatives I can think about.
Reasons for switching to Helium 10
Helium10 has better and more relevant data. At the time I was using the other tools, the data provided to me was a month and sometimes months old. It made it really hard to do product research or trust the data. Also, the tools they offered were limited and often required additional fees to use them.
Guy
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Overall a great Software - I would recommend to every Amazon seller, and services suppliers.
I have a very good experience with helium 10.
PROSVery innovative, many useful great new features. I'd say it's an overall solution for amazon sellers. Very good support. Lots of information on many channels to perfect the software and Amazon. They do all they can to teach and upscale the user's abilities. and have many new ways to learn from instructional videos, Helium 10 Pro videos, Helium 10 university, A full free and very professional course for Amazon sellers, Project X, Podcasts, and so and so... Many new features. many options to expand your business... thanks, guys.
CONSSince Helium 10 can not always be accurate - when Amazon doesn't open the date to external users, I wished there was a clear sign when the data is accurate and when it is estimated. that could be of great help.
Joanne
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Limitations are frustrating
good
PROSthe chrome extension and tight integration with Amazon platform to link back and forth and the ability to download into Excel to filter and view data as I choose
CONSthe limitations - even when you subscribe monthly, there are still limitations on simple searches like Blackbox - very frustrating when just starting out
Reason for choosing Helium 10
recommended by mentor [SENSITIVE CONTENT HIDDEN]
Reasons for switching to Helium 10
thought it would be lower cost and easier if all tools were from the same place. The auto email facility in H10 is much easier to use than Seller Labs.
Oliver
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
An absolute requirement for success
Researching Amazon products and gaining knowledge about your competition is the biggest challenge of any business. Helium10 makes that content absolutely every-day knowledge and completely simplifies what used to be the most complicated part of the process.
PROSIf offers great features with incredible accuracy and performance.
CONSLogs you out if you have multiple devices signed in
Jon
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Must have for Omnichannel commerce
Excellent tool for listing management, SEO, and Ad management.
CONSNothing bad to say. If Helium 10 continues to deliver and ad features I could see the platform replacing other products we use to manage our business.
Dylan
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great Services
Great service.
PROSThey often come out with new apps that are extremely helpful. They also never stop improving existing apps
CONSThe profit calculator isn't real time... it has a few hours of delay.
Saffet
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
It is the best
The Helium 10 is definitely the best product for Amazon list analyses
CONSThe price is very high. You need to sell lots of product to effort
souzan
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Hi
it's good
PROSAll the features cerebro,and some other tools but sometimes is confusing
CONSI wish they had the search frequency for keyword research and also video tutorial for setting up follow up email. Also the software doesn't have the features
Reasons for switching to Helium 10
Didn't have all I needed
Raz
Consumer Goods, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Review
Excellent
PROSThe whole solution aspect of Helium 10, as in answer man of an Amazon Seller's needs
CONSWould be lovely to have an automation for Amazon's "Request A Review" button integrated into Follow-Up
Reason for choosing Helium 10
Was recommended by other people
Muhammad
Banking, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
Well known platform
it is great for me
PROSit is great for me and I am using Helium10 for my daily e commerce task
CONSit is great for me and I am using Helium10 for my daily e commerce task, cost should be decresed
Mario
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Swiss Army knife of Tools for Amazon Sellers
Excellent
PROSProfits easy of use Blackbox product finder
CONSProfits is no accurate with Sales Amazon numbers differ
Reason for choosing Helium 10
Because of the span of tools available
Emile
Consumer Goods, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great set of tools
Fantastic set of tools, so many tools, I can't even keep up and use them all properly, and I already think I get more than enough value for my money
PROSThe best thing is that new tools keep being added all the time. So much value for money becoming more valuable with time.
CONSSome things take time to be rolled out for EU markets
Reason for choosing Helium 10
More complete and easier to use.
Kevin
Verified reviewer
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Addition to eCommerce
It is not my main source for SEO, I am an author and know about wording things for attention but it does help me and I would say its help has aided in sales here and there. All good!
PROSI use the free version and it does what it says. The paid version is awesome but I use other tools to fill in the gaps. I think it is great and we all need to do research for SEO and this is great.
CONSI have not found any issues yet but am using the simple or free version in my browser.
Reasons for switching to Helium 10
I wanted to see what was available. KE is intrusive and won't leave me alone, Unicorn S is pretty lame, in my opinion, so I am working with H and others at present/
Bilal
Wholesale, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Thank you for making people's life better
The power to find opportunity and the team always pushing to the next level with training session and more tool to make the business overview easy
CONSThe market tracker good be improve in a way to understand the graph more
Jacob
Sporting Goods, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Best what you can get
Starred my business in 2016 with Jungle Scout products, oh man they are rubbish compare to helium!
PROSKeyword tracker, Amazon Helpdesk support
CONSThere is nothing I don't like honestly!
Reasons for switching to Helium 10
They products didn't work that time!