All Helium 10 Reviews

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User Profile

Gülay

Verified reviewer

Retail, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

absolutely very useful and easy software

I did analysis in the trial version and the result is amazing! He definitely finds the right product and makes a competitive analysis.

PROS

I do online arbitrage and FBA at Amazon. I've tried many software so far, but they haven't worked well. I was having trouble finding products and even trying to install products manually. While searching on the internet, I saw helium 10 and decided to try it. First I bought the trial version and used it, the result is amazing! It is both very easy to use and very clear. Competitive analysis is also very good. I believe I can sell a lot of products using Helium 10.

CONS

It may be cheaper because I live here in Turkey, and unfortunately very expensive dollars

Reasons for switching to Helium 10

It did not help me find the right product, it was just a newly established company, it was novice.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

There is no other equivalent tool suite for Amazon sellers

PROS

When I first learned of Helium 10 back in 2015, I started with the free access to keyword and listing tools and that UI/UX experience was great enough for me to subscribe. Now Helium 10 is a no-brainer, as Helium 10 as added many additional tools and maintaining a high-level of UI/UX. I have been able to drop subscriptions to other software. My main daily tools in the Helium 10 suite are Cerebro for keyword search, Keyword Tracker to identify the keyword with the highest potential, Follow-up for auto-emailer, Profits for financial analysis and now I can add ADS this week and I'm looking forward to Inventory Management later this month, these I will use daily.

CONS

I have no cons with this software. It's like comparing Amazon to all other platforms. Amazon is not perfect but there is no other even close. Same with Helium 10, I have subscribed to just about every popular Amazon tool suite out there, no others are even close to the value from Helium 10 for the money. Ok, when I first started using Follow-Up I thought something strange was going on but support set me straight that I hadn't specified the ASIN for the auto-email. When you adopt a new tool you still have to learn how to use it. Is that a con or just real life.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Started Plan = Scam

I have been a Platinum ($99/mo) customer for 5 years in the past. Now I've tried it back with the Starter Plan and found that Helium10 turned into a scam company, that makes you sign up but doesn't provide usable software until you upgrade the top tier. They claim that everything is explained very well in their terms and conditions, so that can keep it unclear and shady on their website. I was a fan of this software, now it became a joke. Stay away from it and use one of the many other options for Amazon keyword research out there.

PROS

Keyword research tool and sales estimate are critical features. They use the exact same data as other e-commerce and Amazon software but Helium 10 has scammy subscription plans that force you to upgrade in order to actually use the features that they claim to be available in the other subscription tiers. That is not the case with other well known Amazon software options.

CONS

The subcription tiers are a scam made to get your money and force you to upgrade to the top tier in order to actually use the keyword research software. Customer support is horrible. I asked for a refund literally 2 minutes after activating the Starter Plan and they refused.

Reason for choosing Helium 10

Because I thought that it was still a serious company. It isn't anymore. Run away from it.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Almost Necessary to Amazon & Walmart Sellers

It's great and it is almost necessary to have to become a successful Amazon seller.

PROS

It provides so much insight on keyword and listing functionality for Amazon and/or Walmart sellers. The team also provides extensive how-to and insight videos on running these businesses.

CONS

I don't love the "Black Box" feature, which aids in finding new products to sell. I find it difficult to use and not that helpful.

Drew

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Relatively Easy to learn, difficult to master (but worth it)

I'm using the software to make informed decisions regarding selling stuff on Amazon. What source direct in larger quantities vs continue to arbitrage.

PROS

easy to understand and find the basic information and data i'm looking for

CONS

some functionality glitches. I often have my COGS changing due to negotiations or supply shortages so when I go to change those prices they rarely actually update. I've been told it can take as long as 6 hours for them to redo in the system but they don't. I'll get reports and sometimes have to do a double take because the margins aren't correct and then I realize .... oh the new price is wrong.

Reasons for switching to Helium 10

Increased tools for around the same price

Siarhei

Arts and Crafts, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Great Tool for Amazon Sellers

The tool is really great and provides almost all data necessary for our sales on amazon.

PROS

Cerebro is great Magnet2 is awesome Profits is good

CONS

The loading speed is low ADS doesn't show Products Impossible to filter keywords by country in Keyword tracker

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Amazing - so much information to run your business!

Really good. Great tool, decent price for what is offered

PROS

I love that it offers so many things in one package. I dont need anything else

CONS

I wish it had PPC biding cost. It might, but what also comes with all of the great features is my lack of time to learn it. I dont have enough time to figure it all out. What i use , I LOVE. And i try to learn new things when i can

Reasons for switching to Helium 10

Recommendation

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Evolving and Cutting Edge

Top quality business focused on customer success.

PROS

Additional features are been added to compliment the already great modules. Giving an all round business tool.

CONS

Integration to external accounting would be a great add on.

Reason for choosing Helium 10

Better value for money

Reasons for switching to Helium 10

More value for money suite and training.

FABRIZIO

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Very useful and complete

PROS

It's a complete suite of tools which we can use

CONS

The trend of the keywords search volume should be longer

Anonymous

11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2022

Helium

PROS

This is very helpful to find products quickly.

CONS

There's none. I think the software was very efficient.

Art

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Does it all and even more

Overall, I have never experienced a team that is so dedicated to the success of its users. I believe this is the reason why the software and company are doing so well.

PROS

Software is a one-stop-shop for everything Amazon. It has helped me find great products to sell, as well as provide the training to grow my business.

CONS

Not much to not like. No negatives I can think about.

Reasons for switching to Helium 10

Helium10 has better and more relevant data. At the time I was using the other tools, the data provided to me was a month and sometimes months old. It made it really hard to do product research or trust the data. Also, the tools they offered were limited and often required additional fees to use them.

Guy

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Overall a great Software - I would recommend to every Amazon seller, and services suppliers.

I have a very good experience with helium 10.

PROS

Very innovative, many useful great new features. I'd say it's an overall solution for amazon sellers. Very good support. Lots of information on many channels to perfect the software and Amazon. They do all they can to teach and upscale the user's abilities. and have many new ways to learn from instructional videos, Helium 10 Pro videos, Helium 10 university, A full free and very professional course for Amazon sellers, Project X, Podcasts, and so and so... Many new features. many options to expand your business... thanks, guys.

CONS

Since Helium 10 can not always be accurate - when Amazon doesn't open the date to external users, I wished there was a clear sign when the data is accurate and when it is estimated. that could be of great help.

Joanne

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Limitations are frustrating

good

PROS

the chrome extension and tight integration with Amazon platform to link back and forth and the ability to download into Excel to filter and view data as I choose

CONS

the limitations - even when you subscribe monthly, there are still limitations on simple searches like Blackbox - very frustrating when just starting out

Reason for choosing Helium 10

recommended by mentor [SENSITIVE CONTENT HIDDEN]

Reasons for switching to Helium 10

thought it would be lower cost and easier if all tools were from the same place. The auto email facility in H10 is much easier to use than Seller Labs.

Oliver

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

An absolute requirement for success

Researching Amazon products and gaining knowledge about your competition is the biggest challenge of any business. Helium10 makes that content absolutely every-day knowledge and completely simplifies what used to be the most complicated part of the process.

PROS

If offers great features with incredible accuracy and performance.

CONS

Logs you out if you have multiple devices signed in

Jon

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Must have for Omnichannel commerce

PROS

Excellent tool for listing management, SEO, and Ad management.

CONS

Nothing bad to say. If Helium 10 continues to deliver and ad features I could see the platform replacing other products we use to manage our business.

Dylan

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Great Services

Great service.

PROS

They often come out with new apps that are extremely helpful. They also never stop improving existing apps

CONS

The profit calculator isn't real time... it has a few hours of delay.

Saffet

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

It is the best

PROS

The Helium 10 is definitely the best product for Amazon list analyses

CONS

The price is very high. You need to sell lots of product to effort

souzan

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Hi

it's good

PROS

All the features cerebro,and some other tools but sometimes is confusing

CONS

I wish they had the search frequency for keyword research and also video tutorial for setting up follow up email. Also the software doesn't have the features

Reasons for switching to Helium 10

Didn't have all I needed

Raz

Consumer Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Review

Excellent

PROS

The whole solution aspect of Helium 10, as in answer man of an Amazon Seller's needs

CONS

Would be lovely to have an automation for Amazon's "Request A Review" button integrated into Follow-Up

Reason for choosing Helium 10

Was recommended by other people

Muhammad

Banking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Well known platform

it is great for me

PROS

it is great for me and I am using Helium10 for my daily e commerce task

CONS

it is great for me and I am using Helium10 for my daily e commerce task, cost should be decresed

Mario

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Swiss Army knife of Tools for Amazon Sellers

Excellent

PROS

Profits easy of use Blackbox product finder

CONS

Profits is no accurate with Sales Amazon numbers differ

Reason for choosing Helium 10

Because of the span of tools available

Emile

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great set of tools

Fantastic set of tools, so many tools, I can't even keep up and use them all properly, and I already think I get more than enough value for my money

PROS

The best thing is that new tools keep being added all the time. So much value for money becoming more valuable with time.

CONS

Some things take time to be rolled out for EU markets

Reason for choosing Helium 10

More complete and easier to use.

User Profile

Kevin

Verified reviewer

Apparel & Fashion, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great Addition to eCommerce

It is not my main source for SEO, I am an author and know about wording things for attention but it does help me and I would say its help has aided in sales here and there. All good!

PROS

I use the free version and it does what it says. The paid version is awesome but I use other tools to fill in the gaps. I think it is great and we all need to do research for SEO and this is great.

CONS

I have not found any issues yet but am using the simple or free version in my browser.

Reasons for switching to Helium 10

I wanted to see what was available. KE is intrusive and won't leave me alone, Unicorn S is pretty lame, in my opinion, so I am working with H and others at present/

Bilal

Wholesale, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Thank you for making people's life better

PROS

The power to find opportunity and the team always pushing to the next level with training session and more tool to make the business overview easy

CONS

The market tracker good be improve in a way to understand the graph more

Jacob

Sporting Goods, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best what you can get

Starred my business in 2016 with Jungle Scout products, oh man they are rubbish compare to helium!

PROS

Keyword tracker, Amazon Helpdesk support

CONS

There is nothing I don't like honestly!

Reasons for switching to Helium 10

They products didn't work that time!

Showing 1 - 25 of 101 Reviews