Orchard LIS is a cloud-based laboratory information system (LIS) designed for multi-specialty clinics, fertility clinics, public health organizations, physicians-office laboratories, veterinary labs, hospitals, university student health services, research laboratories and pain-management clinics of all sizes. Key features include process automation and information systems integration.
The solution helps users automate standard tasks such as screening ICD-10 codes. The solution assists in integrating information systems, so multiple testing sites, point-of-care testing, billing and reference laboratory interfaces can be linked. Orchard LIS also offers rules-based decision support, which assists users in workflows for performing different types of tests.
Orchid LIS integrates with different medical systems, such as Allscripts, PrimeSuite, Caretracker, MedAssist and SOAPware. The product also integrates with different hardware devices.
Simplicity of tracking patient history and repeated results. It also is linked to another LIS that we use and it's easy to switch back and forth when reviewing information.
What I like most about this software is that it's easy to track repeated samples, see patient history, and edit results.
At the Certifying level, we blindly go through data until we see a sample that is complete, then assess. When you have results coming in from different departments as we do, there's no tab that sorts the completed results. For example, we choose an accession, there are no results yet, then move on to the next one which is also empty, and then maybe ten below it, there's data to look at. There is an Orders With Results tab but that will only show the results of the accession that are complete, yet often there are still results pending from different departments, so it will not be in that view along with the completed results. It makes our process inefficient and untimely.
SARAH from Biotek Labs
Employees number: 11-50 employees
Fast and accurate patient processing. There are a few preferences I wish you could change, but other than that it works very well.
It easily integrated with our EHR software. This made it simple to get lab results to the doctors. We are able to print labels, requsitions, patient demographics, ect easily from the patients account. We see hundreds of patients every day, and this system keeps the ball rolling. We are never slowed down by the software. It is easy to see what's going on because the design is clean and simple. It is easy to select the tests that need to be ordered, or have them integrated from the EHR. This system limits human error and allows us to not spend as much time double checking everything. The labels print out cleanly and ready to be put on patient samples.
Orchard Harvest LIS controls almost every aspect of our daily operatoins. We rely on it to capture, process, and analyze all data coming off of our analyzers every day.
Orchard Harvest is an easy to use LIS which makes training new users to its functionality much easier than other LIS systems. It is a reliable platform with a high quality interface.
I wish the logic/rule building ability was a little more robust. Some rules are limited to single condition statements where multiple IF/AND/OR commands would make rule writing much easier. As a result, some logic decisions require multiple rules where other LIS systems might only require one. It's a fairly minor issue, but it does come up occasionally.
Abby from Cleveland HeartLab
Employees number: 201-500 employees
The software saves us a lot of headaches and a lot of different departments are able to utilize this software.
Most of the commands in the system (at least for the Copia portion) are very intuitive, making it relatively easy to use. Pulling patient reports and searching are very easy.
What I like least is that there are a lot of pieces that have to be "custom built" for the software, but to me, it would seem that we can't be the only users that would need that function for the software.
Peggy from Women's Health Care Group of PA
Employees number: 51-200 employees
From the start, the trainers, training program and training facility are impressive. As an administrator, you have the ability to customize software to your existing workflow, create your own quality reports and metrics, or have Orchard assist you in creating them. There is a high level of on site support from installation preparation through implementation and go live, and continuity of support post go live with a very responsive remote tech support team ( 24/7) . It was a huge decision, and purchasing Orchard Software and everything that comes with it has been a benefit to our laboratory. We will continue to utilize Orchard products as more extensive options are developed and become available to meet the need or our growing laboratory.
The result approval process could be a bit more streamlined for cytology, we are currently working with technical support on improving that process.
Chuck from Washington Health System
Employees number: 1,001-5,000 employees
Flexibility and ease of use for the end user.
The best part of the software for me would be the ease of writing rules to enable you to configure the software to fit your needs. You can write rule from Order entry, label printing, result evaluation to result approval. It's very flexible. If you need help writing those rules, the support staff is there to assist.
I would have said turnover in the support staff, but that problem has been resolved.
Sandra from Amicus Health, LLC
Ease of use, multiple ways to perform the same tasks. We use both Harvest and Copia products. The system is designed by Medical Technologists that have actually worked in a lab. They have a totally unique perspective on how things should work.
Sometimes rule building and report set up can be confusing but the support staff is great is a great help.
William from First Choice Laboratory
Employees number: 51-200 employees
This software is flexible and if set up correctly could be very useful. Reporting can be done on multiple different instruments with reports.
The support staff has very little knowledge of the software itself. The staff who set up the software set it up incorrectly and Orchard will not fix. Regulatory issues abound with the way that the software system was set up in our lab including reporting different results for the same test on the same report.