Adobe Connect

RATING:

4.3

(684)

About Adobe Connect

Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software. Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement. Adobe Connect has a web-based learning solution designed for interactive training. Presenters c...
Audio Connect Homepage
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Adobe Connect Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Adobe Connect

1 - 5 of 685 Reviews

Benjamin

Education Management, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Good Functions for use!

User Profile

Nathan

Verified reviewer

Public Policy, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2018

Robust webinar platform

This platform saves us a ton of money vs. in-person meetings. It's good enough to provide an experience that can substitute for most in-person meetings. We also do numerous training sessions with this platform, record them, and make them available to our partners.

PROS

We probably don't use 30% of the features during any given meeting, but it's nice to have the flexibility of breakout sessions, whiteboards, video conferencing, etc. Most of our sessions are simple PowerPoints uploaded into the room, utilizing integrated telephony and chat for communication. But the system is robust, offering just about anything you could imagine doing in an online meeting. We record most of our sessions, and Adobe offers good tools for editing the recordings, which can then be shared right from Adobe's platform. The pods available in the room allow for document sharing during the meeting, the playing of audio and video files, polling and surveys, and of course screen sharing. The new HTML client means participants don't have to leave the browser to engage in meetings any more, and there is a mobile client for joining meetings via Android or iOS. The admin interface offers branding so you can ensure all the meetings have your company's logo and colors. All in all, it's a pretty slick package.

CONS

My biggest gripe with Adobe Connect is the necessity of engaging a third party in order to achieve integrated telephony. This should be included. To be clear, VOIP is included. I'm simply talking about the ability of participants to call in to a meeting using a regular phone requires a third party. While it's not enough to make me seek a different webinar platform, it is shocking that Adobe has not addressed this glaring issue. The only issue I have with the platform is playing long videos during meetings never seem to work, and it has forced us to all but exclude video from our presentations.

John Aries

Human Resources, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Great tool for an online training class

As a presenter, it is great to know that you will be the only one who can start the conference and there are not chitchats on the side while you are out. However, it will also be a downside since if the presenter is late then no other people can start the conference which can be a waste of time.

PROS

The software provides reporting capabilities on the timestamps of the attendees which makes the attendance reporting of a training class easier than to do it manually.

CONS

While the presenter can manage the microphone usage of the attendees, it is hard as a user to maintain a quiet background because as a user, I did not locate the noise cancellation option.

Reason for choosing Adobe Connect

The reporting capabilities for attendance purposes.

Leanne

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed January 2020

Great for Online Learning but Large Groups are Difficult!

Overall, I have used this program on a daily basis for live, synchronous contact as well as creating recorded lessons. This is invaluable to my online teaching experience. However, I would like to see the functionality and features improved, as well as the ability to teach a greater number of students without delays or disturbances to the lesson.

PROS

I use this on a daily basis for online teaching and learning. Some of the features I found most useful are the different pods for students to respond in, providing interaction and collaboration. Students can draw on the whiteboard, chat in the chat pod, select from multiple choice questions created by the teacher, "raise their hand" using a button, and provide feedback by clicking the different status buttons (green check, red x, etc.). They can also turn on their microphones to answer questions. I am able to pull in videos, files, and presentations for teaching.

CONS

The program runs very slow as more students join. Large groups are not necessarily a problem unless you ask students to begin using microphones or the whiteboard. At that point, I have experienced delays and even crashes, although those are not as common as severe delays. In my experience, any group above 20 students delays the more interactive features (mainly the microphones and whiteboard). This is discouraging since interaction is important to effective teaching and learning. One feature that was taken away that I would like to see re-added is the entry message. When a student "knocks" at the door to enter the classroom, the teacher/user used to be able to save a message for the student to see, such as, "I am out of the office today." I think this feature must have been removed, but I found it extremely beneficial when needing to continue a lesson with one student and ask another to wait.

Shivalay

Accounting, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Perfect for everyone

PROS

This app helped me flawless attend my lectures without having to worry about connection issue. I particularly like the app, which means I can not worry about accidently closing a browser tab

CONS

I have seen a few, very rare glitches, which I have had to load in, but this has never been an issue