Google Workspace

RATING:

4.7

(11875)

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees t...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Workspace Pricing

Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Workspace meetings
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Google Workspace Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Workspace

1 - 5 of 11,153 Reviews

Allen

Health, Wellness and Fitness, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

Google Workspace Review: All Of Our Favorite Tools In One.

User Profile

Enaan

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

A great business collaboration tool

Google Workspace has been an amazing asset to my business. The apps are user-friendly and the collaboration tools are top-notch. I love the ability to easily share files and communicate with my team members. The pricing is also very affordable. The business apps integration is also a great feature - you can easily access your email, calendar, and contacts from within the workspace. Overall, I've found Google Workspace to be a great tool for business collaboration.

PROS

Google Workspace is the most complete way to work from anywhere specifically when you have to work both from home and office. Google Workspace includes Gmail, Google Calendar, Google Docs, Google Sheets and Slides. I can use all these services from one place with a single login. It's saves a huge time. I can work with others team mate at the same time on the same document and see their changes in real time.

CONS

It is little bit hard to configure for the first time if you are not a tech savvy guys.

Reason for choosing Google Workspace

I chose Google Workspace because it is easy to use and integrates well with other Google products. It also has a good price point compared to other options.

Reasons for switching to Google Workspace

For the value of time and collaboration.

User Profile

Puneesh

Verified reviewer

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

One stop shop for our all communication and storage needs

Overall, we are happy with Google workspace and will recommend to other organizations also

PROS

Best thing about Google Workspace is the breadth of features and services that help reduces so much confusion in users. Also, the simple UI, security features like MFA are very good

CONS

They are continuously increasing prices every year. The inability of having an offline mail client as well as change management we face due to unavailability of excel specially when macros are used, are few things we dont like

Reason for choosing Google Workspace

Combination of few features and pricing + responses of sales teams

Reasons for switching to Google Workspace

Security, collaboration features and integrations needs

Denis

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

A must Have A/V/W Conferencing GURU

PROS

Google Workspace makes it easy to access all office tools in one digital workspace from audio, video conferencing to document management.

CONS

Google has the best IT tools, I do not experience any problem when using GW.

Santiago

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Google Workspace Review

Overall, Google Workspace contains a great suite of products that I use every day at my job. I love how it keeps my documents safe and enables me to collaborate with my colleagues and teammates in a seamless way.

PROS

I love all the suite of products Google Workspace offers, the one I mostly use is Google Drive. I like that I can store all my documents and organize them however I want and also assign sharing permissions which gives me full control on who can access what.

CONS

When checking the editing history of my documents it's a bit complicated and tedious to review all edits made from multiple collaborators, I also wish there could be a bit more automations around documents like email notifications when someone completes a task or edits some part of a document.