Case and complaint management
Supported Operating System(s):
Web browser (OS agnostic), Windows 10About AMPAC20
AMPAC20 is a cloud-based association management solution that includes membership, meeting and network management for midsize and large businesses. Key features include contact relation management, online communities, company and individual profiles, mobile directories, subscription billing, email marketing and chapter reporting.
AMPAC20 allows users to set up web modules using custom templates for online membership management and dues payments. It identifies current or former members and generates membership codes as well as dues records. Dues reminders, invoices and statements can be triggered from the platform. Users can review events and plan sessions based on the custom call for papers.
Additional features of the solution include site and page bu...
2 Reviews of AMPAC20
Overall rating
4.00 / 5 stars
Filter reviews by:
Sort by: Most Helpful | Most Recent
December 2017
Nikki from Chicago NAFA Chapter
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2017
Response times when assistance is needed is always very quick.
Pros
By using the AMPAC system, we have been able to streamline the registration and payment process for our chapter events, which was once managed manually.
Cons
The system is a little overwhelming and seems much more robust than what we use it for. For setting up more complex meetings (such as our golf tournament), the site is sometimes confusing. Additionally, it appears that when I put the "end date" in the meeting setup, it actually doesn't allow you to login in through the registration link on that date so I have to then go back in and move the date by 1 day - often times we have people pay by CC the day of the event so the ability to access the registration link and collect payment is important.
December 2017
Peter from MilliporeSigma
Company Size: 10,000+ employees
Industry: Biotechnology
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2017
I use the software on a monthly basis and it always runs well
Allows our chapter to accept credit card payments, register members for meetings and send out notices tothem.
Pros
Once you get the hang of it, one can move quickly thru the necessary screens. Reports are easy to export to Excel.
Cons
It is not intuitive and is more textual/forms based vs. graphics/drag-drop. The initial load time when going to a report can take longer than it should, but if I have to sign back in later that day it then moves quickly.