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Wild Apricot

WildApricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,...Read more about Wild Apricot

Glue Up

FrontRunners 2023

Glue Up (Formerly EventBank) is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event management, membership management, customer relationship management (CRM), email marketing, payment...Read more about Glue Up

Hivebrite

Hivebrite is a cloud-based online community management platform for incubators, businesses, schools, and nonprofits including institutions with limited resources. It helps organizations build brand engagements and opportunities fo...Read more about Hivebrite

4.44 (52 reviews)

GrowthZone

FrontRunners 2023

GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application ...Read more about GrowthZone

EveryAction

FrontRunners 2023

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. Simplify your work and maximize your impact with EveryAction. By combining fundraising, digital, and organizing tools in one powerful platform, you'll eliminat...Read more about EveryAction

MemberClicks

Simplify membership management with MemberClicks! Our all-in-one solution helps your association, chamber, or association management company engage your members and increase revenue. Make use of powerful features to save time, g...Read more about MemberClicks

GymMaster

FrontRunners 2023

GymMaster is a cloud-based gym and health club member management system designed for gyms, fitness studios and clubs of all sizes. Key features include membership management, administrative task management, automated marketing, re...Read more about GymMaster

Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more about Mindbody

Vagaro

FrontRunners 2023

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

EZFacility

EZFacility is a cloud-based gym and fitness center management solution that helps users track payments and automate scheduling. EZFacility caters to small to midsize clubs and multi-chain fitness centers. Key features include trai...Read more about EZFacility

WellnessLiving

FrontRunners 2023

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving feature...Read more about WellnessLiving

ABC Fitness Solutions

ABC IGNITE is a cloud-based club management solution exclusively designed for businesses in the health, wellness and fitness industries. IGNITE's features include application management, event management, dues management, payment...Read more about ABC Fitness Solutions

3.86 (35 reviews)

Membership Toolkit

Membership Toolkit is a comprehensive suite of powerful software tools for nonprofits that makes communicating with members, donors, and volunteers easier than ever before. Designed to save hours of busywork by automating tedious ...Read more about Membership Toolkit

4.00 (8 reviews)

Access Granted Systems

Access Granted Systems is a cloud-based check-in software designed to seamlessly manage memberships for HOA, apartment, swim clubs and community pools. Process and approve high volumes of applications in a few clicks. We help fac...Read more about Access Granted Systems

5.00 (6 reviews)

Glofox

Glofox is a gym and studio management and app solution, designed to cater to the unique needs of gyms, fitness, yoga, dance, pilates and martial arts studios. The solution helps gym and studio owners improve admin tasks such as cl...Read more about Glofox

Paramount Acceptance

PULSE is a cloud-based club management solution suitable for gyms, fitness centers and spas of all sizes. Key features including scheduling, reporting, customer relationship management (CRM) tools, point of sale (POS), lead manage...Read more about Paramount Acceptance

4.38 (13 reviews)

Gymdesk

FrontRunners 2023

Welcome new members, grow your membership base, and automate all your operations with Gymdesk, a leading membership management software loved by hundreds of sports clubs. Enjoy dozens of advanced features: - Bring your business' ...Read more about Gymdesk

Mobilize

Mobilize is a cloud-based event and community management platform designed to help non-profits, companies, associations, and resellers connect with supporters or members. Mobilize is the perfect solution for groups of all sizes. ...Read more about Mobilize

4.71 (35 reviews)

Gym Assistant

FrontRunners 2023

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run...Read more about Gym Assistant

xCatalyst

xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, fa...Read more about xCatalyst

4.57 (14 reviews)

Buyers Guide

Last Updated: March 16, 2023

Membership-based organizations must be able to track and manage member contact information, participation, payments, and renewals. Even for smaller membership-based organizations, this can prove quite difficult.

Membership management platforms help nonprofit organizations, health and wellness clubs, and social clubs or associations streamline their administrative processes. These solutions are designed to automate reporting and database updates, track member payments, host member communications, and more.

In this buyers guide, we will cover what membership software is, its benefits, and key factors to consider when purchasing a membership management system.

Here’s what we'll cover:

What is management membership software?

Membership management software automates the management of memberships within various types of membership-based organizations. These platforms often offer a centralized member database that helps streamline communication with members, share resources, promote events and new offerings, recruit new members, and collect fees from existing members.

Membership management solutions are often used by clubs, gyms, museums, unions, professional associations, and other organizations to help manage member interactions, content information, payments, and much more.

Common features of membership management software

Member communication

Contact members listed in the database through various communication channels, including email, SMS, social media, and phone.

Member database

Add and store information pertaining to member accounts. Easily access member information from a centralized platform.

Application management

Track and manage the applications of potential future members.

Dues management

Track and collect membership dues. Ensure members consistently pay their dues to avoid penalties.

Email marketing

Create and send email blasts/campaigns to members. Increase member engagement by reminding them of current deals, events, or new offerings.

Event management

Schedule and manage the logistics of activities such as fundraisers, meetings, conferences, and other gatherings. Automate ticket bookings and process payments on a centralized digital platform.

Member directory

Access an online, printable list and directory of members.

Member portal

Allow members to access and update personal information online. Provide login permissions to members for secure access.

Member types

Handle various types of membership based on groupings.

Membership renewals

Automatically renew memberships at the end of subscriptions. Manage monthly, quarterly, and yearly subscription types for individuals and groups. Send payment reminders to customers to help them avoid late payments.

Payment processing

Accept, record, and reconcile financial transactions. Auto-charge membership renewals.

Benefits of membership management software

  • Simplifies payment processing: Most membership management software solutions have a payment-processing portal that members can use to pay their membership fees easily. This eliminates the need for integration with a payment-processing application and allows organizations to collect membership payments with little effort.

  • Enhances the member experience: Membership management solutions are often very user-friendly, making it easy for members to access the information they need whenever they need it. Members can use the solution to access important details regarding upcoming events and reward programs.

  • Streamlines administrative processes: Membership-based organizations must often perform tedious, time-consuming administrative tasks to keep their business up and running. However, with a membership management platform, organizations can automate repetitive tasks such as sending payment reminders or marketing emails. This simplifies day-to-day operations and allows organizations to focus on more important tasks, such as growing their membership base.

Key considerations for purchasing membership management software

  • Security features: Membership management solutions store sensitive information about members that should be protected from unauthorized access. When shopping for a membership management platform, ask your vendor if their solution offers password encryption, multi-factor authentication, and fraud detection.

  • Technical support: When purchasing a membership management solution, it's important to consider the extent of technical support your organization may need. Ask your software vendor if their solution offers round-the-clock technical support to ensure that your members can easily troubleshoot system malfunctions at any time.

  • Data migration capabilities: Often, when organizations are seeking to purchase a membership management platform, they already have a current member database of some sort. Therefore, it's important to consider the data migration capabilities of your membership management system of choice. Ask your software vendor if their solution can ensure that your existing membership data is easily transferable from your current system to new membership management software without hassle.