BetterUnite

RATING:

4.9

(17)

About BetterUnite

Designed for non-profit organizations of all sizes, BetterUnite is a cloud-based crowdfunding and event management solution that helps businesses organize virtual events and raise funds online whilst managing grants, memberships, pledges, volunteers, donors, and teams. Key features of BetterUnite include managing live auctions, tracking guest information, assigning teams, setting up registrations, and handling text-to-give operations. The platform comes with a volunteer management module that enables users to manage volunteer jobs, schedule shifts, track working hours, create customized waiver forms, collect attendee signatures, accept donations, and generate activity reports. Additionally, the auction and mobile bidding feature helps prepare live or silent auctions, b...

BetterUnite Pricing

BetterUnite is exclusively transaction-based in our pricing model. Get started for free with ZERO contracts, ZERO subscriptions, ZERO commitment. As you raise money, BetterUnite is supported by a variable and capped transaction fee that is, by default, passed on to your donors. You can choose to cover the fees if you would like, and you can change that on a per campaign or event basis.

Free trial: 

Available

Free version: 

Available

BetterUnite Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BetterUnite

1 - 5 of 17 Reviews

User Profile

Mary

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

BetterUnite is the platform I've been searching for.

No-cost donor management, fundraising platform, easy connection to payments and mailchimp.

PROS

As a marketing consultant for nonprofits, I have spent many hours searching for a platform that will provide a robust donor CRM and also connect with fundraising and events. BetterUnite does all of that and more - at no cost to the organization!

CONS

Everything that I've thought that could be made better, I've contacted the Better Unite team and they've adjusted the platform or walked me through some alternate options - no complaints here!

Vendor Response

Thank you for the review, Mary! We appreciate your feedback and truly enjoy working with you to make the platform everything that you and Unite Life needs to suceed at fundraising.

Replied May 2018

Leslie

Fund-Raising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2023

So glad we went with BetterUnite!

We love BetterUnite. The entire team has been amazing to work with and the annual subscription rate is affordable for our non-profit.

PROS

The BetterUnite Team is very responsive and will work very hard to ensure we have everything we need to be successful. Their training is on point and is included in the package - not charged extra like other fundraising platforms.

CONS

I would like reporting to be more robust and have filters that will enable us to segment according to event, or according to fund. This is a work in progress.

Reason for choosing BetterUnite

Auction Tracker doesn't have the ability to create our custom event webpage. While it's a good auction management tool, it's not as robust as BetterUnite. It's also super expensive!

Reasons for switching to BetterUnite

BetterUnite includes events management.

Vendor Response

Hi, Leslie - thank you so much for taking the time to write a review! You're right - we are working on the reporting modules and have just released the Custom Report Builder. Let us know what you think! Thank you for ALL that you do - we appreciate you!

Replied September 2023

Jamie

Non-Profit Organization Management, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

We have used this software to run a crowdfunding campaign and fundraising event.

PROS

That it is free (we are a small nonprofit), has lots of functionality, and is easy to use. There have been a few hiccups or errors with the software but the IT team have been quick to reply and fix the issues.

CONS

That it automatically adds a donation to the platform upon checkout instead of allowing the donor to choose to donate. And you have to know to uncheck the donation, kind of misleading.

Vendor Response

Thank you for the review, Jamie! We love working with Austin Youth River Watch - you guys do incredible work.

Replied May 2018

Jennifer

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Excellent Fundraising Tool with AMAZING support team!

PROS

I LOVE that we have a dedicate representative that will help us when we have needs for our events. It is so wonderful to have the same person help us and help us grow our organization to serve the needs of our families.

CONS

I would love to see a function where we can set up our branding in all areas of customization. This would be a great addition to an already wonderful product!

Reason for choosing BetterUnite

The flexible plan with no long-term commitment and the flexibility to offer our donors to cover fees, which is customizable with each event.

Vendor Response

Hi, Jennifer. Thank you so much for taking the time to provide a review! We truly appreciate it. Your mission is inspiring and heartfelt and we are honored to walk with you in the journey. Thank you for all that you do!

Replied September 2023

Robert

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Good platform for the less technical

We arrived at Better Unite after going through about four other platforms. I have five decades of IT experience and my professional opinion is that Better Unite was developed was designed by someone who understands the needs of a professional fundraiser. The other platforms we abandoned appear to have been developed by people that understood databases but not fundraising or the technical level of the people who would be using it.

PROS

User interface for this type of platform is the best I have tried. Because it requires less technical expertise to use more people can be involved lessening the workload on all. No regular/fixed platform fee, they only collect when you collect. The fundraiser templates look professional and require very little work to create. The fundraising templates can be modified to match our branding.

CONS

I hate putting cons in here compared to how bad I consider their competition. Like all of these types of platforms they are trying to be a one size fits all so occasionally there are things I would like changed but realize they are not there to tailor their product to our specific wants.

Reason for choosing BetterUnite

Cost, ease of use

Reasons for switching to BetterUnite

Reduced fees, better user interface, event management

Vendor Response

Thanks for taking the time to submit a review, Robert. And please hit us up with the things you would like changed - there's nothing we can't adjust and sometimes we like suggestions so much that we implement them for everyone! Send to suggestions support@betterunite.com. Thanks again!

Replied September 2023