About Billhighway

Got Chapters? Billhighway is a Chapter Management Software that increases ROI across your entire organization by providing technology tools to help chapters perform better, and member engagement and component performance data to headquarters.

After 20+ years of working with multi-chapter organizations (that is, organizations that have chapters, sections, affiliates, divisions, etc. as part of their structure), we understand the unique challenges they face.

We’ve seen first-hand that the right chapter management solution can help align your organization and your chapters. This alignment and access to chapter performance data have significant benefits to delivering membership value, which leads to a positive impact on retention, recruitment, and revenue. ...


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8 Reviews of Billhighway

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

3.0

Customer support

4.5

Functionality

3.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

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Showing 1 - 8 of 8 results

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March 2015

Alyce from Gleaners Community Food Bank of Southeast Michigan

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Great Partners!

We feel that we have built a true partnership with the team from BillHighway over the course of our project together. From inception to implementation their team has been responsive, and focused on our needs as we worked together to build a custom API for our donations database. It was a pleasure to work with their Development/Implementation team, they put lots of time into making sure that things were functioning as needed, and many times, better than we expected. This is one of the smartest teams I have had the pleasure of working with, and it is apparent in their fresh, innovative problem solving approach. This team was great at looking at the constraints of our pre-existing software and coming up with solutions to give us the functionality that we needed. It was really nice to hear 'let's take this to the team and work on figuring it out' instead of 'that just can't be done'. The results of our collaboration with BillHighway have been beneficial, we have seen a decrease in the amount of time it takes our staff to process gifts and this efficiency reduced our need for seasonal temporary staffing. We now have easily accessible and easily stored images of gifts and gift paperwork integrated into our database, and we have a defined workflow for our bulk gift processing. I would highly recommend BillHighway, we have been very pleased with our project!

March 2015

Holly from Alpha Sigma Tau

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Comprehensive Financial Management Tool

For over 5 years, the Billhighway financial platform has been a great asset to our chapters for billing and collecting dues from their members, managing their finances, analyzing reports, as well as historical financial record keeping. The National Organization as well as advisors (volunteers who support chapters) have varying degrees of access to see chapter financial activity. This transparency has been invaluable to the organization for chapter support, growth, and financial longevity. Database integration allows for the ease of adding members to their respective chapters. The prepaid card option permits flexible spending without the hassle of reimbursement checks. Using a card reader along with the Billhighway Give app gives chapters the flexibility to accept credit cards for philanthropic fundraising activities and all funds are deposited into the chapter account and automatically coded appropriately. Billhighway's customer service offers personal support over the phone for individuals as well as online on-demand training for chapter officers to teach them how to use the system. Billhighway staff members are also willing to work with our organization to define the best training support methods. This is truly a comprehensive financial management tool.

March 2019

Robyn from Fund-Raising

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2019

Billhighway is difficult to work with and makes mistakes that they don't admit.

None

Pros

I don't like anything about this software.

Cons

Misses billing cycles and then charges interest

September 2017

Kunal from OpenWater Software, Inc

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Top Notch Integrations Team that Really Cares

Pros

Our customers needed a solution to properly funnel money around different organizations and suborganizations. To do this right, we needed a partner who could care about the project as if they were the accounting department of the target client. We have worked with many payment gateways providers, but the difference with Bill Highway was their customer service and indepth knowledge of their integrations team.

Cons

A lot of hoops to jump through, but I guess this makes sense due to the sensitive nature of the information processed.

March 2015

Kayla from Kappa Delta Sorority

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

March 2015

Improved financial health and visibility

Kappa Delta Sorority has been partners with Billhighway since 2012. Since transitioning our chapters to its system, we have witnessed a significant improvement in the overall financial health of our chapters. Our chapter administrators and local advisors enjoy being able to view member balances, cash balances and financial reports in real-time. Additionally, our national leadership team members are able to view our chapter Billhighway accounts at any time as they provide oversight and monitor our chapters' activity, spending habits and invoicing. Billhighway has developed a new LMS training tool which allows our chapter administrators and advisors to learn the Billhighway system at their convenience and at their own pace. This new training program has been well received by our chapters. Overall, our partnership with Billhighway has been successful and makes the duties of the financial administrator much easier!

March 2015

Joe from Beta Theta Pi

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Grateful Users

Billhighway has brought together accounting and cash management for our organization in a way that has transformed how our chapters record and account for their member fees. The system has provided consistency and structure to ensure ease of training and use for our 10,000 members across the North America. Unfortunately, our canadian chapters are unable to utilize the system currently. The Billhighway team has been such an asset to our organization throughout a professional, easy and simple IT systems integration and our ongoing support needs. Their team has the experience and processes created to make the technical implementation as smooth as possible.

February 2015

Brandon from Michigan Education Association

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2015

MEA and Billhighway Implementation

Billhighway's team from the start of the project to the finish has been above and beyond any other organization we have experienced! The best part about Billhighway is their continued support of MEA keeps getting better as we continue our relationship moving forward. I would highly recommend the Billhighway solution.

March 2015

Dana from Phi Mu Fraternity

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

March 2015

Phi Mu + Billhighway = Efficiency

In our almost decade-long experience, Billhighway has demonstrated an ongoing commitment to provide a quality product with outstanding customer service. The Client Relations Team always strives to ensure we receive timely, courteous responses with clear, concise solutions to any questions we present to them.