About ChamberMaster

ChamberMaster is a cloud-based membership management platform designed to help chamber of commerce professionals manage membership profiles, data collection, projects, committees, fundraising, advertising and other administrative operations.

ChamberMaster includes a marketing automation module, which allows administrators to design and schedule email drip campaigns and create custom landing pages on a drag and drop interface. It offers a variety of features such as payment processing, billing, communication management, reporting, event administration, online store building and more.


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Supported Operating System(s):

18 Reviews of ChamberMaster

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

July 2018

Scott from All Sorted Business Services

Verified Reviewer

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2018

Saves time and money

Pros

CM is a complete chamber platform. It has everything you need to run your chamber efficiently and cost-effectively. We elected to do the set up ourselves and it was quick and easy to set up. Where we did have difficulty, our implementation person was available and was very willing to help us out.

Cons

- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to. - Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code)

December 2017

User Profile Picture

John from Modesto Chamber of Commerce

Verified Reviewer

Company Size: 11-50 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2017

This created great connection to our members, transformed events, & gave us our own app without money

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

Pros

This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons

There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

June 2020

Mark from OPRF Chamber of Commerce

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

1.0

Customer support

1.0

Functionality

3.0

June 2020

So desperate for an alternative to this garbage!

Pros

ChamberMaster has lots of features, I'll grant it that!

Cons

I don't have time to describe all the cons of this trash; I have to re-do all the work it just lost. But it requires unnecessary steps to do everything, loses content edits constantly, has horrible content editing features, produces endless error messages, and generally makes me hate my job and life itself if I have to use it for more than 15 minutes.

June 2019

Allen from GLLV Chamber

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

June 2019

Great Starter Software

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros

Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons

Ease of use based on layout and navigation.

February 2017

Tamara from Park Hills - Leadington Chamber of Commerce

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Pros

It is so easy to use and includes everything I need for member and website management all in one place.