Exware Association Management software


13 reviews(4.5/5)
13 reviews(4.5/5)

Exware offers a cloud-based association and membership management solution for nonprofit organizations and associations. Key features include website management, membership management, membership directories, online donations, e-newsletters, social networking tools and more.

Exware Association Management enables the organization to manage, add and delete members, and also enables members to pay donations and dues online. Members can post videos, images, audio and events on the website. The system allows members to edit their profile information and content.

With an integrated email system, associations can send automated emails to alert members of expiring memberships, new member applications, payment confirmation and more. Organizations can also create and send newsletters to members or subscribers. Exware provides social widgets for user websites including Facebook, Twitter and other social media pages.

Support is provided via phone and email. Pricing is per license.

Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of Exware Association Management

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  • Andrew from Goodguys Enterprises

    Number of employees: 11-50 employees

    April 2018

    Exware has been extremely flexible with our company's unique requirements

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Exware's multiple out-of-box tools and functions were a great start for our company. After a complex and successful build, we now have a functioning, multi-purpose tools to expand our business.

    Cons

    We are a quickly evolving company that, at times, requires immediate updates and changes. While this isn't a real negative, their turn around time on projects can lag.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jennifer from Red Deer Child Care

    Number of employees: 51-200 employees

    April 2017

    Phenomenal Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our agency started using Exware about 2 years ago and it was a great move for us. It made the registration process for our holiday programs so much more user friendly as well as efficient. It is an easy program to learn, even for those with little experience. Any time that we needed help with anything, the support team were very quick to respond and are always available to help. The feedback we've gotten from our customers since starting with this system has been terrific as well.

    Pros

    Quick and easy to learn

    Cons

    Really no complaints

    Review Source: Capterra
  • Josh from Canadian Association of Student Financial Aid Administrators

    March 2017

    Excellent choice for web-based association management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    After reviewing several proposals our organization chose Exware. Since partnering with Exware we have been overly pleased with the service provided. If issues arise, the team of trained experts are able to help us provide our membership the service they require. The functionality is sometimes convoluted, but it is measured with online manuals that can help ease the training. Many of the tools that have been developed have been developed for ease of use, but if something is out of the ordinary Exware has been overly responsive to helping adapt the product as required. Exware is open to suggestions on development and improvements and we greatly appreciate this individualized, yet whole approach in the development of the tools used to reach our members. Exware also helps to ensure that we are providing up to date security and services to our membership through an open line of communication. We enjoy the partnership that we have with Exware and recommend the product.

    Review Source: Capterra
  • Elizabeth from Baltimore Washington Center for Psychotherapy and Psychoanalysis

    Number of employees: 2-10 employees

    July 2016

    Exware - Great Support! Still learning!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Exware was highly recommended by our website developer. We are new at this. The Exware staff has been extremely supportive and helpful through our development period and now through our training. We are looking forward to a time when we can be more independent on this system and we think it's going to be great!

    Pros

    We like how once we learn the system, we will be automated and will eliminate a lot of the manual work we did in the past. We have moved into 21st century technology. We like how we can do email blasts, and how when individuals sign up for courses they will be linked to the process for reviewing the courses and receiving certificates of completion. We like that our participants can now pay for offerings online. We like that our members can manage their own profile information.

    Cons

    There were some features that Exware did not have off the bat, such as weighted averages in our survey results, and such as the ability to create listservs. The Exware staff was willing to see if these features could be added at an extra cost.

    Review Source: Capterra
  • Holly from Canadian Society of Transplantation

    June 2016

    Great Product and Extremely Responsive Support Staff!

    Ease-of-use
    Quality
    Support

    Exware is a very useful membership management software that allows for easy membership management at your fingertips. The system provides effective ways to generate and send membership messages; easy member renewal processing, member tracking and an easy website maintenance interface. The support staff at Exware is very responsive and is attentive at listening to its customer needs and providing feasible solutions that work for their clients.

    Review Source: Capterra
  • Roxanne from Coalition pour la promotion des professions en assurance de dommages (Prosdelassurance.ca)

    February 2016

    We created our website in spring 2015 to include a job search platform and manage our member.

    Ease-of-use
    Quality
    Support

    This software largely met our needs. When we had more specific and personalized needs, Exware team informed us many options, opportunities and modules. While the use is not the most userfriendly, this system offers us much: website, membership management, event management, newsletter sending, etc.

    Review Source: Capterra
  • Gilles from Canadian Country Music Association

    January 2016

    User friendly system and great customer service

    Ease-of-use
    Quality
    Support

    Being a small organization with mostly non-technical staff, my goal was to find a CRM/CSM that was easy to use on a day-to-day basis, but also robust enough to manage our website and membership database in one system. I shied away from large all-in-one systems as I had previously found them difficult to customize and they generally weren't easily adaptable. Exware Solutions was exactly what I was looking for. It is a one-stop-shop for our CRM/CSM needs that accommodates the unique needs of the organization. In addition to a system that is user friendly, the Exware Solutions staff are accessible, friendly, patient, and always ready to offer assistance.

    Review Source: Capterra
  • Lori from Canadian Society for Immunology

    January 2016

    I have found the system very user friendly from a backend user, very logical

    Ease-of-use
    Quality
    Support

    Like the easy the system to make changes and updates. End users find the system easy to use. I'm only getting started so haven't fully used all the reports, but so far it has more than what my previous system offered. The staff have been very helpful, accommodating and always open to finding a solution that will work for the system.

    Review Source: Capterra
  • Tom from National Association of Teachers of Singing

    March 2014

    Oustanding system and service!

    Ease-of-use
    Quality
    Support

    As our organization set out to create a dynamic new AMS and web platform, our wish list was long and our budget tight. After speaking with a variety of firms regarding the project only to be met with disappointing results or sticker shock, we discovered Exware. Exware has been professional, attentive and easy to work with every step of the way. The development process was detailed, planned and executed according to expectations and many of the custom features we desired were made a reality through the hard work of their outstanding team. Our finished product has been well-received by our members and is a wonderful tool for our staff in our day-to-day work. Without hesitation, I recommend Exware highly!

    Review Source: Capterra
  • Christine from Editorial Council of the Journal of Prosthetic Dentistry

    February 2014

    Satisfied long-term customer

    Ease-of-use
    Quality
    Support

    Pros: A highly extensible and adaptable system that can be easy to use for beginners, but also offers experienced programmers the opportunity to highly customize their own sites. The support is excellent, rapid and very patient. We manage multiple websites, each with their own membership database, and run multiple meetings and professional conferences annually using the event registration/payment system. Cons: A bit of a learning curve at first for non-technical staff, and they need to use the system regularly so that procedures are not forgotten. For the experienced user, the content, membership and event management and email tools are sensibly laid out. Overall: We've been clients of Exware since about 2001 and have found them to be easy to work with and very responsive to suggestions for improvements along the way. We'd recommend their software to organizations of any size.

    Review Source: Capterra
  • Lauren from Center for Cultural Innovation

    February 2014

    Great Overall Website Backend System

    Ease-of-use
    Quality
    Support

    We have been using Exware since 2012 and are extremely happy with the service. It has made updating and keeping our site fresh very easy. The online web forms work great for our professional development grants program and the sign-up system for our workshops is great. The back end dashboard is easy to navigate and use. Exware is great to work with as a vendor as they respond in a timely manner and when we were getting started and had some customization to meet our particular needs the response was always "yes, we can do that". Best investment we spent on upgrading our back end.

    Review Source: Capterra
  • Beth from Association of Women in Finance

    February 2014

    Event management software from Exware Solutions

    Ease-of-use
    Quality
    Support

    Working very well for our not-for-profit events organization. Web interface is smooth for our users and back office staff.

    Review Source: Capterra
  • Rob from Red Deer Chamber of Commerce

    September 2010

    We get compliments on our new systems

    Ease-of-use
    Quality
    Support

    In hindsight, we wish we had been better prepared for the transition; business logics that made sense to us needed to be modified. We made a fundamental error at the beginning - we should have provided our entire database to Exware before any work began - we would have eliminated a bunch of growing pains, had we done that. Training - staff buy-in is critical; staff needs to budget time to take the training and learn the system and to practice so they don't have to relearn.

    Pros

    Service from the Exware team is excellent. Software is
    easy to use, help is a phone call or email away. We manage events, membership (provide profiles for 1000 members)and a large trade show, all through a single account.

    Cons

    We'd like to have better integration with our accounting system. We'd like to have the CMS system automated, so we could schedule docs to go live, rather than manually publish.

    Review Source: Capterra
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