Gather
About Gather
Gather Pricing
We typically sign a pilot followed by an annual contract, and charge based on the size of the audience served. We're happy to chat further to find a financially sustainable way to work together.
Starting price:
$99.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Gather
1 - 5 of 14 Reviews
Mary
Verified reviewer
Museums and Institutions, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Gather: An Excellent Option for Museums and Other Institutions
Gather allows us to effectively manage our events and registrants, and its intuitive design supports the ease with which we and our users can navigate the platform. In addition to hosting registration pages for virtual and in-person programming, Gather also allows us to list on-demand content, like videos, virtual exhibitions, and recordings of previous events; this is an excellent way for users to become more engaged with the power of design and with MODA itself.
CONSIn many contemporary web-based platforms, content saves automatically; this is not yet the case with Gather, and from the administrative end, one is not presented with a pop-up confirming their intention to close an in-progress program webpage if their finger slips. The addition of a pop-up denoting unsaved changes (or an autosave feature) would be very helpful for those rare instances.
Vendor Response
Thank you for taking the time to leave a review and for your valuable feedback. We are thrilled to hear that Gather is an excellent option for museums and other institutions to effectively manage events and registrants. We are glad that you found our platform easy to navigate and that you have been able to use it to host registration pages for virtual and in-person programming as well as on-demand content like videos, virtual exhibitions, and recordings of previous events. It's great to know that our platform is helping you to engage your users more with the power of design and with your institution. Regarding the feedback you have provided us on the autosave feature, we hear you! That is a great idea that I just circulated to the team. We'll think about the best way to incorporate that functionality, but rest assured, we'll add it. We appreciate your partnership and look forward to continue to support you in the future.
Replied January 2023
Laura
Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Gather is a Game Changer
Love many things about Gather including the hands-on, personalized help in building a virtual home for our online programs, the Gather team's willingness to make changes to accommodate our needs and problem-solve alongside us, and the ease of use for both staff and museum patrons.
PROSWith Gather, we've built a frictionless experience for people who want to attend online programs — the simple click of a button allows individuals to register for a program without filling out forms over and over or keeping track of Zoom links. The ability to shape this platform to meet our specific needs — both in terms of functionality and design — has been great.Gather has a clean interface that's intuitive and easy to use, both for staff and museum patrons. We're able to collect and see data about user registrations with ease.
CONSHonestly, there's nothing to complain about. Working with Gather has been an amazing experience.
Reason for choosing Gather
Ease of use for patrons and staffAbility to customize design to fit into our websiteAccess to data about registration and moreAmazing experiences with the Gather team
Reasons for switching to Gather
We disliked the complexity of registration for virtual events on other platforms — museum patrons were spending too much time filling out forms and keeping track of Zoom links, while museum staff were spending too much time posting events and getting them ready for registration. We also disliked sending patrons away from our website to register for a program. We wanted to create a seamless registration and attendance experience for our patrons that would live on our website and be a virtual home for museum programs.
Vendor Response
Thank you so much for taking the time to leave a review and share your positive experience with Gather. We're thrilled to hear that you're finding the platform intuitive, easy to use, and customizable to meet your specific needs. The fact that it has streamlined the registration process for both your staff and patrons is a testament to the impact Gather can have on making online events more accessible. We're glad to hear that our team has provided personalized, hands-on help in building a virtual home for your online programs and that we were able to accommodate your needs and problem-solve alongside you. This is what sets Gather apart, and we're proud to be able to offer this level of support to all of our customers. Thank you again for choosing Gather, and we look forward to continuing to work with you to create amazing experiences for your museum patrons.
Replied February 2023
Troy
Museums and Institutions, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Exciting, easy to use software with some minor growing pains, but great customer support.
Our Gather userbase is small but engaged, and it seems that for the most part everything runs quite smoothly for them. On the one occasion when an event didn't run smoothly, we had a member of the Gather team there with us who was able to help us troubleshoot the issue in real-time, and we were able to get the event started quite quickly.This is a great platform for user engagement, and I look forward to seeing how it continues to grow in the future.
PROSThe software is very easy to use. I do not come from a particularly technical background, but I'm able to use all of the functions without much effort. The team at Gather is incredibly receptive to new ideas and feedback on what could be working better, and on the occasions where they are unable to do exactly what we asked, they are able to offer a good workaround that will meet our needs. On the occasions when a bug is found, the team is always great at finding a solution quickly. For example, I was having trouble updating a pre-recorded video program, and was able to hop on a call with someone at Gather within the hour. They had a short-term fix ready for me when I logged in the next morning, along with a promise of a longer-term solution coming soon, a short video on how to implement the patch, and an offer to manually edit the video metadata that was causing the issue.I love being able to give feedback on potential new features. I am especially looking forward to when we are able to integrate with Tessitura. Setting up new events and programs in Gather is a breeze, as is viewing them as a guest.
CONSThere are some user interface issues that I think could be improved both on an admin side and as a user. Things like unnecessary scrollbars and difficulties controlling the cropping on an image when that image is used on multiple pages. The software is still somewhat buggy as well.I wish we could integrate this platform more closely with our own website, as we just went through a lot of effort to get our website looking and working just the way we want it to.I dislike that I have to provide my email address and wait for a link every time I need to log in rather than the traditional method of logging in, but I also recognize that this is the direction many companies are going these days.
Vendor Response
Thanks for taking the time to write out this thoughtful feedback, Troy. We don't expect anyone to come to our product with loads of technical expertise. Just the opposite, it should be easy to use from day one! We are happy to hear that you have found our platform easy to use and that our customer support team has been responsive and helpful in addressing any issues that you have encountered. We appreciate your comments on the areas where you think we can improve, and we are always working to make our software even better. We are glad to hear that you and your deeply engaged userbase have had a positive experience with our platform, and we look forward to seeing how we can continue to support your needs in the future.
Replied February 2023
Dawa
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Gather Solves Critical Challenges
The Gather staff are excellent, we meet regularly and they are very prompt and pro-active in solving any issues and concerns we come cross. From meeting to meeting, through feedback loop, we have collectively done a wonderful work in deploying the software effectively.
PROSAccess to Gather through individual email eliminates the need to create and remember a password for the site. For our students this is a major problem solver. Otherwise, in the past we would receive tons of requests to help change password because students do tend to forget.
CONSWe have added things along the way through feedback loop and this software is great in adapting, nothing "least" like to comment here.
Vendor Response
Thank you for taking the time to leave such a positive review of Gather. We love hearing that our platform has effectively solved some critical challenges for your organization and that our team has been able to provide the support you need to deploy the software effectively. Music to our ears! We treat feedback as a gift, and are trying our best to adapt to the industry's needs. Great to hear it's working well for you on your end, and we're excited to deploy more in the future.
Replied January 2023
Elena
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Gather Review
Gather has made our lives so much easier. It combined a lot of systems that we were using for online and IRL programming and made them so easy to use.
CONSI wish we could handle membership through them without using another membership management suite.
Vendor Response
Thanks for the review, Elena! Streamlining these systems is our #1 goal. We've loved how you've used the product to support both online and IRL (in-real-life). We have the foundations laid for handling your entire membership, so we'll see what the new year has in store!
Replied January 2023