i4a AMS is a cloud-based association management solution designed for trade and professional associations of all sizes. It offers chapter management, fundraising management, committee management, email marketing and member portal within a suite.
i4a AMS features content management which allows website admins to publish content on their websites. Users can also define access permissions for website content based on groups and subdivisions.
i4a AMS offers database management for association information such as applications, renewals, meetings, registrations, forms and member directories. Users can also manage image libraries, resource directories and certifications using member information from the database.
The solution also offers e-commerce integration, which connects to merchant accounts and syncs information directly with the portal. It also allows members to save debit and credit card information, which can be used in automatic renewal and fee payments.
Jazmyn from Pilates Method Alliance
Employees number: 11-50 employees
- Once you learn how to use it, pretty easy to navigate.
- Wiki page is helpful.
- Price point is good for small associations
- Limited functionality and capabilities. Unattractive design for admin users.
- Learning how to use it is tedious, even to those experienced in CMS.
- Content manager/theme manager is very fickle.
- Website design is not great for an average user. Must know a fair amount of web design to edit website.
Barbara from Kellen Company
Our client benefits but me personally - not so much
The accounting functions and how we can bill anyone without mailing a letter. I feel comfortable with the report functions so billing our client without postage costs is quite a plus especially our thrifty cost cutting members.
Three things. First - The updates which cause changes to the process. I understand updates need to be made but maybe not so often. I will just get a handle on the process and it changes. It's not just you - it's all programs. Second - the need to refresh. Drives me crazy. A report will be completely off kilter so we will need to refresh. Third - the change I requested almost three years ago which still hasn't been completed. Split the Name change and Company name change. Ok - one more Con - the Browser requirements. Some of our members are global and can not update to Google Chrome or Firefox. They have HUGE issues accessing the site.
Nick from Intl College of Surgeons - US Section
Employees number: 2-10 employees
Ease of use at an affordable price.
The interface provided to handle content management is extremely easy to use for anyone who is not a professional website developer. Adding pages and arranging them is very intuitive, allowing anyone with basic knowledge about website content management to serve as a webmaster. The editor for content is also simple with the ability to code if necessary. Also manage a site using WordPress and always have problems figuring out where to go to accomplish what is a simple task in the i4a system.
There isn't much to comment on here. If there is one thing it would be that there seem to be too many updates and improvements. Our website is fairly static and I realize that other clients have probably requested the new features even though we don't use them. Occasionally, the new features require me to change how I do things, but it's a minor inconvenience that will probably be beneficial in the future once I catch up.
Gayle from Council of Colleges of Arts & Sciences (CCAS)
Employees number: 2-10 employees
It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website!
For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team!
Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions.
The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down.
A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers!
Adele from NARTS: The Association of Resale Professionals
Employees number: 2-10 employees
We have been with i4a since about 1996. We were one of the first Associations to process membership apps and meeting registrations online. At the time most Associations had links to printable forms which had to be filled in and mailed with a check. i4a made it possible for us to be on the cutting edge. i4a is a company I trust because they are always updating their equipment and processes. I am able to be in complete control of our Website and their system makes our site very professional, in both looks and functionality. Their customer service is exceptional. I always get a quick response to any support questions/issues I post and their entire team is very helpful and knowledgeable. I have worked with many of the team for a couple of decades. It always helps to have continuity. We have completely updated our site a couple of times and their team always worked closely with us for a smooth transition, and each time we were thrilled with the results and upgrades. Thank you Donald Rome and team for making NARTS function and look so good!
We like everything about this software. It help our business function at our best.
I can't think of anything we don't like.
Chris from Institute of Packaging Professionals
Employees number: 201-500 employees
For associations and professional societies needing complete web services, i4a is an outstanding option. Having CMS and AMS capabilities `under one roof,¿ makes the web development process painless, fast and affordable.
Easy to use; intuitive interface; data management and content development all 'under one roof.' Great customer service.
Take advantage of their Wiki for great 'how to' solutions.