MemberNova software


3 reviews(5.0/5)
3 reviews(5.0/5)

MemberNova is a configurable cloud-based software platform designed to help non-profits and associations monitor member engagement, manage membership experience and track growth through task automation and communication tools.

MemberNova’s Engage module allows members to connect with peers through a mobile-based, private social networking platform. Users can share discussions, content, documents and events. Self-service functions include managing subscriptions and renewals, profile updates, payment of dues, registration for events, product purchases and donations.

MemberNova’s Grow module encapsulates the recruitment, intake and onboarding process through web presence management, lead capture forms, drip campaigns, workflows and integration with other modules. Workflow automations can be configured to fit an association’s needs. MemberNova can manage multi-chapter, organizational memberships, sub-accounts, company representatives and hybrid models. Analytics and dashboards provide insight across all modules.

Phone, email, online help desk and chat support are available. Pricing is per month.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

3 Reviews of MemberNova

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  • Brian from Water and Sanitation Rotary Action Group

    Specialty: Nonprofit

    Number of employees: 11-50 employees

    November 2017

    MemberNova is a great platform for your membership organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'll add that I've worked with this company on a couple of their platforms. In each and every case they've been a pleasure to deal with. They're honest, up front, and they deliver.

    Pros

    MemberNova gives us a great way to manage our members, from communications to membership renewals. The customer service is fantastic. They're very responsive and friendly. Just a great organization to work with.

    This review was submitted organically. No incentive was offered
    Review Source
  • Maruta from A+ College Consulting LLC

    October 2017

    Wonderful customer service!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It centralizes all of our organization information and communication.

    Pros

    The amazing customer support! Our MemberNova contacts have gone above and beyond to make sure that we are happy with our software and service. They are super patient, answering all sorts of questions, and are quick to address all of our concerns. Our networking group Women's Business Group Connects is thrilled to use this software now for our organization! We couldn't be happier!

    Cons

    Not everything is intuitive. That said, once you learn how things work and have done it once or twice, it is very easy and super fast to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tabitha from 3B District Court MCAA Association

    September 2017

    We are very satisfied with Member Nova for our Association needs. It's been a great asset for us!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease and convenience of using the software. It doesn't require a "techy" individual as it is very user friendly. We are able to do so much more online/paperless features and reach individual with annual conference information.

    Cons

    We would like to see a App available for the Member Nova as there is with the Club Runner platform.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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