MentorCloud

RATING:

4.6

(34)

About MentorCloud

MentorCloud, the human-led-growth company, provides a scalable technology platform that intelligently matches your people with suitable mentors, and catalyzes human connections and conversations transcending boundaries. We serve medium to large enterprises facing talent shortages, talent attrition, talent engagement challenges, and those seeking scalable technology solutions that humanize their current learning and development programs to rapidly build a 'grow together' culture across the organization. Buyers who trusted us have all been happy and became heroes for bringing the magic of MentorCloud into their organizations. We are people with a big heart and vision for mentoring, and a purpose to impact a 100 million people. We are therefore a mission with a company...

MentorCloud Pricing

Contact MentorCloud directly for pricing information.

Starting price: 

$6,000.00 per year

Free trial: 

Not Available

Free version: 

Available

Home screen that is super intuitive. No training required to navigate and get value within the first few mins of signing up.
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MentorCloud Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MentorCloud

1 - 5 of 34 Reviews

User Profile

Thomas

Verified reviewer

Plastics, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

connection and united learning

It is perfect for a more modern, correct teaching and keeping employees in constant tutorials that are beneficial to keep up to date, its tools have been easy to use, strengthening learning

PROS

It has made it possible to carry out a much more organized learning process to keep employees updated with news and new tools so that they can learn and have a commitment to the company and have constant training in a very modern way. A more active communication is maintained between the team, achieving among all resolve doubts to achieve objectives

CONS

I have managed to have the desired expectation and they have not failed me, I like everything and I dislike nothing

User Profile

Nishani

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent customer success model and user-friendly interface

Our experience with MentorCloud has been very fruitful. We had a plan in mind and to build a program for that would have taken us a minimum of 24 months, but with MentorCloud's customization we were able to implement it within a month.

PROS

The features and the fact that they offer customised products to suit the needs of different organizations is great, however once we started working along side MentorCloud, I have come to understand that the values of the [sensitive content hidden] passion of the team and their methods of customer success is what I enjoy most. No matter what the problem is ,it is faced with utmost sincerity, which makes the program netter and better day by day.

CONS

Ease of onboarding due to our SSO limitation is something that has not yet worked for us, however it is a privacy limitation from our side.

Reasons for switching to MentorCloud

The product we were using before had challenges and limitations, which MentorCloud was able to solve almost instantly.

Kirstin

Consumer Goods, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed July 2023

Mentorcloud feedback

PROS

I have never used mentorcloud prior to working with the US Dream Academy. The software was easy to navigate and understand the profile features.

CONS

The scheduling components including "fireside chats" and mentor meetings. I could view all other mentor/mentee activity but we often had to rely on zoom or google meet because we were unable to get a meeting scheduled within mentor cloud. For virtual mentoring as well, the addition of breakout rooms would be a nice added feature as we only had the capability to do group meetings.

Jeromine

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Agile Simple and Scalable

The customer success team at MentorCloud are committed to ensuring clients are supported throughout the contract term.

PROS

Knowing it is powered by IBM Watson and hosted on AWS the user experience allows for ease of navigation with speed and reliability.

CONS

Enhancements are critical to retain world-class software status.

Reason for choosing MentorCloud

Software offerings

Emma

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

I highly recommend MentorCloud

MentorCloud's software is very expansive. There are so many features to work with on the platform. I think the platform would be a great value add for almost any kind of business for internal or external mentorship and training programs. Their customer support team is excellent and goes above and beyond to create materials, train and follow up with the participants, and plan and brainstorm ways to make the program better. They are just selling software, they are selling an experience. I have loved working with this team and their product!

PROS

My favorite features within the MentorCloud software are the circles, scheduling tools, privacy features, community posting board, and the learn tab. All of these tools make building a community easy and providing resources even easier. I love that you can communicate with participants solely through the platform. This helps with keeping personal information private and keeping program messaging organized.

CONS

I don't like that fireside chats cannot be recorded and shared. If we are going to have high-level keynote speakers hosting chats I would love the opportunity to reuse that content in the future. Specifically for my program, I don't like that mentees and mentors can request matches themselves. I think this causes confusion for everyone involved.