--- title: "Cash App Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cash App. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cash App is a good fit for you!" source_url: "https://www.softwareadvice.com/mobile-banking/cash-app-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Cash App](https://www.softwareadvice.com/mobile-banking/cash-app-profile/) / Cash App Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mobile-banking/cash-app-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mobile-banking/cash-app-profile/alternatives/) # Cash App User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 707 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 3.5/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 420 reviews (59%) - 4 stars: 159 reviews (22%) - 3 stars: 53 reviews (7%) - 2 stars: 19 reviews (3%) - 1 star: 56 reviews (8%) ### Most mentioned pros - Our team is able to easily allocate the little and often payments using Cash App, such as paying for reimbursed employee expenses on site, or for fast supply purchases. - I think what I like most about Cash App is that I can send money directly to anyone very fast and it's usually easy and simple. And I definitely love the lock feature that will keep people from taking money out of your account - The card management part is particularly useful to keep a track of who's spending how much, and thus we keep our department's budget organized. ### Most mentioned cons - Certain formatting on the site can be tricky, separate from user interface, in the way that I can't save my past business connections and I'm forced to look it up. - It is almost impossible to get a refund unless the other person agrees to refund you which makes it very difficult to get money back from scammers. - Not everyone uses Cash App and you cannot schedule payments ahead of time which means I have constant reminders to send payments. ## Cash App customer reviews Showing reviews 1-25 of 707 (page 1). ### No More Cashapp - Overall rating: 1/5 - Reviewer: Terriyanna I. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience has been horrible and I have left cash app and I will know longer use cashapp anymore because their system is glitchy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The loan and borrow features. That is the only thing great about cash app. They allow you to borrow money. #### Cons Cashapp use to be great but now there are so many security features that blocks you from getting a new card. It seems that you cannot lose your debit card more than three times. If you try to request a new card it will not allow you. Customer service is no help at all. They just say that it's their system and they cannot do anything about it. If you borrow from cash app at 10:54, it has to be paid back at 10:54, if it is 10:55, it is considered late, even though you still have many hours in the day. --- ### Cash App is the best! - Overall rating: 5/5 - Reviewer: Reagan H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I absolutely love Cash App and it is my main form of sending and receiving money when I need to. It is super easy to use, and I like that I can customize my own physical card to use whenever and wherever! Cash App is extremely easy to use and super helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is easy to navigate and send and receive money. I like that you can customize your own Cash App card and use it to pay at actual stores. I think there is an amazing value for money and they have wonderful customer support, they are always able to help you and figure out what is going on. The payment processing is quick and it lets you know when your payment has gone through, and it is easy for debit or credit card payments as well. #### Cons The only thing that I dislike about Cash App is that when you are in the app and you want to do an instant withdraw into your account, it takes a certain amount of money from you. But I do like the fact that you can choose between an instant transfer or a regular transfer where you can wait a few days. Other than that, I love Cash App! #### Reasons for switching to Cash App I made the switch from PayPal to Cash App for many different reasons. One being that Cash App is a lot easier to use and figure out, another being that a lot of the people that I know use Cash App, so it is easier to send and receive money with them using Cash App! --- ### Venmo > Cash App - Overall rating: 3/5 - Reviewer: Essence W. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Cash App is a highly accessible feature that makes instant transactions, and its quite customizable to each user #### Cons The features, particularly its UX potential are a little difficult to maneuver especially with withdrawing that Venmo does better --- ### CashApp is the best app!! - Overall rating: 5/5 - Reviewer: Brooke L. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been super positive due to how easily accessible it is and how user friendly the software is. Transactions are the fastest on this software than any I’ve ever used before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is little to no learning curve. Payments are received quickly and payment processing is hassle free. It’s super easy to manage your cards on this software as well! #### Cons I don’t have any complaints. No bugs or issues. Excellent customer service and quick to resolve issues (if you experience any) I have had no issues with fraud and always receive refunds if needed. #### Reasons for switching to Cash App Because CashApp is much quicker to receive transactions on --- ### Cash App fan - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have had a lot of easy payment for purchasing items and for sending my kids $ when needed. I would say it's very easy to use and I have had no issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows for an easy way to pay someone without having to go to them. This was a great resource when my kids were in college. #### Cons Of course, that you have to pay to cash out right away. I do get it though there has to be a way to make $ for the App. #### Reasons for choosing Cash App I currently use both. It was what my young adult children preferred. #### Reasons for switching to Cash App I actually you both it just depends on what over individuals have. --- ### Great money app! - Overall rating: 4/5 - Reviewer: Aireanne T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel like my experience with Cash App is neutral it’s a good app I’ve only used it a handful of times and have had no issues processing a payment or transferring funds to bank. It was a quick an easy set up and the app itself is user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cash App is great now that cash itself is something most people do not carry. I have had a great experience with is overall. The app it self I’ve never had any issues with loading. The app itself is free and creates a great want to process payments, I have had to reach out to customer service when switching bank accounts since my bank was closed due to fraud and they were extremely helpful. #### Cons I prefer to use other money apps since I can see photos of the person I’m sending money rather then a usernames. #### Reasons for choosing Cash App We have both since some people have one or the other we decided it was best to have options for guests --- ### Cash App is Day One! - Overall rating: 5/5 - Reviewer: Alexis S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I have a good relationship with Cash App. There are times that other software could be better but Cash App also has an option to borrow now so that makes it even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros what I like most about cash app is the versatility that it gives you when paying for the items you need in person and online. #### Cons What I like least about Cash App would have to be the returns and refunds. They are not timely with fraud either. #### Reasons for switching to Cash App The reason I made the switch was to give myself more options to pay. --- ### Brianna's review of Cash App - Overall rating: 5/5 - Reviewer: Brianna R. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It works really well and has been one of my most used financial apps. It has a clean interface and many useful features. Including being able to lock your card and create a new one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has very good features, like growing your savings, borrowing money, which has been helpful to me. #### Cons Sometimes it is a bit slow, or have trouble processing sometimes requests. It has ran pretty smoothly. #### Reasons for switching to Cash App More detailed features that are helpful to me. --- ### Great Regional app - Overall rating: 3/5 - Reviewer: JULI B. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered For the most part it is useful. Wish they had more fraud safeguards in place for base users but perhaps that will come down the line. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This app is user friendly and available on android and apple. Great for the area I work as most of the clientele have this app over most others. #### Cons I have found more fraud tends to happen with this app than others and difficult to back track to find where it came from. #### Reasons for choosing Cash App Population I work with primarily uses Cash app --- ### Overall a great option - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I can easily find someone and send money quickly. It was also easy to connect my personal and business accounts. #### Cons Not everyone uses Cash App and you cannot schedule payments ahead of time which means I have constant reminders to send payments. #### Reasons for choosing Cash App There is no cost to use Cash App, it is straightforward and easy. --- ### Very easy to send and receive money quickly - Overall rating: 4/5 - Reviewer: Milagros G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Cash App has been good. It’s very convenient for quick payments and everyday use, but I try to be careful when sending money since there’s less protection compared to a bank transactions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I liked most about Cash App is how easy and fast it is to send and receive money. The app is simple to use and makes everyday transactions really convenient. #### Cons What I liked least is the limited customer support and the potential risk when sending money, since transactions aren’t always easy to reverse. Unfortunately, this application is frequently used in online fraud and theft; although, over time, certain modifications have been made to make it secure, it still retains many disadvantages. --- ### Choose cash app - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Literally the easiest app to send spend invest withdraw instantly for minimal fee if any at all. They are absolutely my favorite #### Cons Their customer support options and bot members of the team or however they call them. They are repeatitive and redundant and indirect won't even speak normal enough to comprehend or enough to believe they are human. --- ### Cash App: Small, Simple, And Unnecessary? - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I use Cash App for a few different business transactions but it's generally for small amounts and it hasn't caused too much of an inconvenience. It is, however, a fairly forgettable app in some good ways and some bad ways. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy user interface, a simple premise, and an app that doesn't require too much effort. It's there when I need it but it also isn't very obtrusive compared to other apps. #### Cons Certain formatting on the site can be tricky, separate from user interface, in the way that I can't save my past business connections and I'm forced to look it up. --- ### Makes payment collection simple. - Overall rating: 4/5 - Reviewer: Rachel A. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Now, they pay me fast, and without the transactional pains that go along with it. It's really timesaving. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Cash App simplified my payment processing and card management for my business. The time savings when getting new clients to be able to pay by credit card is worth the money. #### Cons It took me a while to get my bearings and customer service could take some time to answer my queries. --- ### Recommend to all - Overall rating: 5/5 - Reviewer: Kim G. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Love this app and using it. Easy to send and receive payments. Good fraud alerts and offers for this too #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cash App is a great tool to use in my business with lots of benefits and offers. Very happy with it and recommend #### Cons I don’t have any dislikes about Cash App. It’s great overall and has good customer service support. Recommend --- ### Cash App Review - Overall rating: 5/5 - Reviewer: Bryan J. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience with cash app because I have been able to pay my family members and my co workers all with one push of a button. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about cash app really is the fact you can instantly send anyone money in the world with no fees being charged, #### Cons The least thing I didnt like about cash app was the fact it too me so long sometimes just to find the account and routing numbers. --- ### Cashapp for business - Overall rating: 5/5 - Reviewer: Keneila S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Cash app is been great. I’ve used it for my business for a while as another option of payment for my business. It keeps things reliable quick paste and easy to send and receive money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has great card management payments are easy payment processing is easy and credit card payments are also much easier with this. #### Cons It does have a bit of a learning curve, not a huge fan of looking for the scanning code throughout the whole app and not a great value, I feel like it takes too much --- ### A common app everyone should have! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience with cashapp has been great. The convenience of it being such as easy and common app has been the best part. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like the most about Cash app is that It is very easy to use, extremely simple and a very common app that most people have. #### Cons What I like least about cash app is that Iam often unable to integrate it with another app as a financial account. --- ### Great for quick transactions - Overall rating: 5/5 - Reviewer: Hannah W. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy how fast and easy Cash App is to use! It transfers money faster than any other platform I've used and I can always rely on it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Cash App is great for contactless payments! I love how easy it is to send and receive Payments. It provides a level of security that is comforting! #### Cons Cash App never gives me issues. I primarily use it for contactless payments and the money always transfers super fast. --- ### Cash App Works - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall cash app is good. It could be alot better. Transactions could happen alot faster and cost less for the instsnt fee #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to receive payments and most of my customers have a cash app account so the platform is trusted. #### Cons What like to least is how long it takes to receive payments. If choose not to pay the instant fee i have to wait almost 3 days for payment. --- ### Trustable App - Overall rating: 4/5 - Reviewer: SHERREE H. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I used Cash App in the past then ended up loading the app when I got a new phone. But it was a simple process once downloaded to get all my information back just by signing in. App doesn't take up a lot of my storage. I like that even if not used as much I still can find people I need quickly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Cash app allows me to send and receive money any time. And I can use it with people who don't have any other forms of sending and receiving money. I can see who I've paid and who has sent money to me in the past. Saved people I've used cash app with making it easy to find them. #### Cons Lately had issues with putting in a person's name, instead of their number, to find who I'm looking for. Was a little frustrating to get to the section for adding a new card. --- ### Only use for stocks - Overall rating: 3/5 - Reviewer: Jennifer G. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with cash app has been just ok. I only use if for stocks since I can't link to my bank. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros What I liked most about cash app is being able to invest my money in to stock easily. It has all the stats for you. #### Cons What I liked least about cash app is that it doesn't link to my local banks. I had two account at different banks and couldn't link either. --- ### Worst support in the business - Overall rating: 1/5 - Reviewer: Renee G. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered They closed my account saying that it was being used for gambling and there is no proof. When i tried to get support they couldnt provide any help or give me any information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Cash App is a fast and easy way to send and receive money. It’s simple to use, and features like the Cash Card, direct deposit, and Bitcoin trading make it more than just a payment app. I like how quick it is to pay someone back or split a bill. #### Cons If a transaction goes wrong, getting help can be frustrating. Customer service is mostly automated, and it’s hard to get a real person to solve problems. That’s especially stressful when your money is involved. Also, because there’s limited buyer protection, scams are a risk—and Cash App doesn’t always help recover your funds. --- ### Decent payment app - Overall rating: 4/5 - Reviewer: Lexus P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It's not bad using. I like using it to pay more than to receive money due to the fact that it charges you to receive your money within a reasonable time frame. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and easy to get started for a simple way to send and receive money. The app is pretty user friendly #### Cons It takes too long for your money to come if you choose not to pay to receive your money instantly. I use several other free apps where your money comes instantly or the next day which is why i prefer other apps for receiving payments --- ### Cash App Saftware - Overall rating: 4/5 - Reviewer: Zalman N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used Cash App to send and receive money quickly, whether between friends or for small personal transactions. It was a simple, convenient, and very smooth app for managing money daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cash App offered an intuitive interface and almost instant transfers. I liked being able to link my bank card, buy Bitcoin, and even receive business payments. The security and speed of transactions made it a real asset. #### Cons Fees could be a bit high for certain types of withdrawals or instant transfers. Customer support was sometimes hard to reach, which could make resolving issues a bit slow. ## More reviews [Next reviews](https://www.softwareadvice.com/mobile-banking/cash-app-profile/reviews/?page=2) --- Cash App Reviews, Pros and Cons - 2026 Software Advice