All EBANQ Reviews
1-16 of 16 Reviews
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Christian
Verified reviewer
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Perfect customer experience
From beginning until finishing of the deployment, we had a perfect communication. And even now, once running the system, the Ebanq-Team is here for us any time we request them in a absolute record time. A real pleasure to work with a company which works smoothly.
PROSeasy to use, very intuitive and user oriented
CONSnothing to claim for now, the deployment was fast and the team helped a lot
Anonymous
10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Banking Software That Provides Secure Transactions
EBANQ allows my clients to input their information in their system which is safe and secured. They can transfer their funds to different accounts, here or offshore with no hassles. Its features are user-friendly and straightforward. Very easy to use, even for the non techies.
CONSThe features are simple and basic but is exactly what we needed. I don’t see any problems so far. The fact that it’s not complicated to use makes it so much better.
Craig
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Perfect Fit
We have been using Ebanq for over 3 years now and have no regrets. It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs. The team is always responsive and everything has been online and stable throughout our entire usage period.
PROS- All in one solution with front end client portal and back end operations/admin portal as one package. - Modern easy to use interface. - Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need.
CONSThe interface of the current version has a few "Quality of Life" options missing but are already in the next version. Overall I knew what it offered and was fine with us so no real cons as it does what it is advertised to do.
Kiri
Financial Services
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Best Online Banking Software
We are very excited to share our experience with using the Ebanq online banking software. It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members. The customer service and technical assistance is of the highest and most friendliest customer service we have experienced. We have used other software before, none has compared to our experience with using the Ebanq Software. We highly endorse this product.
PROSEverything.
CONSThere are some functions that we would like to add as a customized option. I believe Ebanq have the team and expertise to offer customized options for our business.
Justin
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
They were very helping getting set up. The software is easy to navigate.
Once the IP was designated it has integrated seamlessly into our website. Nobody knows they are going from our site to Ebanq
CONSIt does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices
Vendor Response
Hi Justin, Thank you for your review! Please note that we indeed have mobile apps for both iOS and Android. Free demo can be downloaded from the app stores. We have also emailed you the relevant information. Best Regards EBANQ Team
Replied May 2018
Cem
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Very user-friendly, modern and secure banking experience.
The software provides exactly what we were needing, on order to offer a user-friendly banking experience. Haven't come across anything I didn't like. Besides, the support team is always available to assist with the setup.
PROSOutstandingand solution driven support, paired with a great team of professionals. Very fast and flexible to continueously adopt new security and other features, in order to extend the services. It basically grows with your needs and business.
Igbo
Verified reviewer
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2018
The Ebanq gives a modern and very secure banking experience, and also very user friendly
The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit.
CONSIt is good, though at times I experience some technical issues. I will recommend Ebanq to my friends!
imran ahmed
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Banking Software Review
State of art services and modular Architecture. Scalable and meet your requirement.
PROSEBANQ is user friendly Banking software.White label software use for your own logo,color and icons.
CONSAll the feature are excellent. I have found no errors and bugs in this application
Anonymous
1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
My experience!
Quick install and easy to set up and use. Everything works and the system allows full set up of all the account types, fees, communication messages and more. This is the kind of solution you hope for when using the big banks but seldom get. As one of the first customers using this system, I have been impressed how well it has been designed and built so that it works so well from the beginning.
CONSNo its 99% perfect software! This might be the greatest one i've ever seen, everybody says that! but I hope there won't be any updates soon exept for security ones cause its perfect like that
Sarah
Verified reviewer
Management Consulting, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2018
Secure banking experience!
An extremely user friendly and easy to customize banking software/platform. Displays nicely across all access channels.
CONSTechnical issues which couldn't be avoided but I hope that the developer would fix sytem bugs to make the app work seamlessly.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Innovative system with great tools
Customers find it easy to understand.
PROSThe reporting system to excel works great, it is very easy to work with the data stored on the system in order to make reports.
CONSNotifications on cancellations of outgoing wires, customers don't get them, they should get the message we add on an email.
David
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
Works well and easy to set up and use
Quick install and easy to set up and use. Everything works and the system allows full set up of all the account types, fees, communication messages and more. This is the kind of solution you hope for when using the big banks but seldom get. As one of the first customers using this system, I have been impressed how well it has been designed and built so that it works so well from the beginning.
Konstantinos
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
EBANQ - Satisfied Customer
An extremely user friendly and easy to customize banking software/platform. Displays nicely across all access channels. To my opinion the best in the market.
Scandinavian Heritage
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
We are using Ebanq software within ladt 9 months. We should say..SW is customer-oriented and safety
Ebanq is: customer-oriented Relayble in operation Very fast reaction on user requests Full range of banking services We are not going to change it.
J.P.
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
Nice to use ...
Nice feeling at the first contacts Very good services and advices Easy to customize. Easy to use for the customers No regret. Good choice !
Lucille
Verified reviewer
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Supportive team
Team support directs you to possible solutions. Conciergetrust administration has many tentacles to deal with in making the functionality work.
CONSSupport provided is not really the solution, have to provide feedback that it still does not work. It takes tenacity and focus to be able to have the bank transfer option to work.