Show Pass is great for reasonably priced entertainment options.

Ease of use and the staff are helpful when you need help.

Truly stepping out front to ensure credits, refunds  and a general sense of compassion as we all endure this terrifying time in our world.

User friendly platform, easy to navigate and any issues you may have are promptly sorted when you reach out to customer service.

I haven't found anything that I've disliked currently as the updates recently have changed any pain points.

Customer service was good in the times we had to use it. The backend is easy for those with less experience working on the backend of programs.

The reporting can be a pain sometimes I would say.

The platform both works seamlessly and looks great on our website. You can change the colour of the integration that they have so that it blends into your current site.

Loved the time frame booking options. Very helpful during the pandemic.

Really enjoy using Showpass and don’t see myself switching anytime soon. The website integration and abandoned cart feature are great additions.

We also found the transaction history was very detailed and easy to use, and it was great knowing the exact buying history of each guest.

They also have an awesome integration with Facebook so I could actually sell tickets through the event on there as well. I am excited to use the platform in the future.

I love the ability to check sales each day, offer discounts or incentives and the chance to message directly with customers who have purchased tickets.

Those who use it regularly have it all figured out. I sometimes push the wrong buttons.

Sometimes struggled with navigation when setting up our page.

We love it, our team loves it, and our buyers love it.

Favourite part about the platform is how user friendly their website is. It's extremely easy to navigate and doesn't take much training for new people to use.

The punch passes are a little confusing to us.

The team at Showpass is always a great to work with, whether it be for feature requests, questions about there software, or help with our event set up. They always respond very fast.

Efficient and it always works great. Costumer service is great.

The Showpass team has been great at helping us learn the system and with any further troubleshooting issues that we have.

Simple intuitive interface that is a joy to navigate. The support chat response is extremely prompt and helpful.

It can confuse customers if the start/end times are difference each day.

It’s so easy to use and super useful not having to carry physical tickets around.

Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts.

Very intuitive & simple for staff to use and very innovative solutions for event organizers to maximize revenue through.

Amazing customer service, ease of use, and great for free events.

It has all the functionality and reporting features that I need. Easy to integrate into marketing campaigns, websites, can sell on Facebook, etc.

Easy to use and integrate in our business model.

As I navigated I was able to learn quickly and any problems I couldn't solve were passed on to support who guided me through any issues I had.

The easy ability to edit and change all the information. The customer support were an awesome help.

I love how helpful the Socio event tech are. They are awesome a very high-level customer service.

I searched high and low for a virtual event platform that would easily integrate into our conferences at a reasonable cost. I'm so glad I went with socio.

The support team responded to questions quickly and professionally. It gave us great confidence to know they were available, and they seemed genuinely interested in our success.

Looking back, the major issues that we ran into were instances of user error rather than software errors.

It was a huge help that set us up for success using the product.

Have successfully run a number of conferences and the feedback from delegates about Socio has been great.

We reviewed several options and Socio was the best priced with the best feature options.

Statistics are poor (they're currently working on that).

The chat feature is amazing. I get answers to my questions within minutes.

The aesthetics were simple and pleasant. I appreciated that is was easy to read both by destop and handheld device.

They are quick to respond with user friendly terminology. The platform can be adjusted to highlight what is important to your attendees so you get what YOU want not what the company says you need.

You also get access to training videos and amazing webinars monthly. They are always coming out with new features for the software, and send emails out showing you how to integrate and use them.

The support team feels like an extension of my own team, where they are as invested in the query as I am.

They are thorough, flexible and are willing to work within my budget.

I particularly appreciated the Streamyard integration, while the gamification process was a massive hit with attendees. RTMP integration was also a great value add.

We were very pleased with Socio and had a successful conference largely in part to this platform.

The gamification feature was also a huge hit that pleased our top sponsors and our attendees. What more can you ask for.

I was also disappointed that they don't support live captioning for their new conference video solution.

The software worked exactly as described, everything was easily integrated to run smoothly and effortlessly during the event.

It was super intuitive to make changes, and the ability to create hidden tracks that are only visible to certain types of attendees was amazing for test runs leading up to the day of the events.

It's missing some features that I have seen in other platforms. There really weren't any analytics for Exhibitors or Sponsors (profile views, document views, other clicks).

Loved the Socio platform and the ease of use, instant updates, and amazing customer support when I ran into challenges.

As a company we continue to look at other products, but have not yet found one worth shifting to. The support team is excellent and adds great value to my experience.

The absence of an affordable registration system. In addition, the lack of access reports to the different areas until the event is over.

Web interface for designing event is easy to use. Pleasing, clean, and intuitive end user experience.

They were very helpful and had great suggestions regarding how to get the most out of the app.

We were very impressed with the production quality they offered for our sessions and keynotes, and the networking opportunities they'd built into their platform.

It was a great experience overall and was a great platform for our users who are accustomed to an in-person conference.

Their admin platform is intuitive and easy to use, and the support was excellent in the times it was needed.

For the cost compared to competitors teamed with their AMAZING tech support, you absolutely can't go wrong with Socio.

The set-up was also not the most user-friendly. There was no way to preview the web client look, only the app, and most of our users did not use the actual app.

The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout.

They were really impressed with the quality of the interface and with the ease of being able to interact with our moderators and presenters.

I have had a great experience with the software and those who assist with it. Very easy to operate and user friendly.

Socio is easy to use and the customer service is amazing.

US Dollar

Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.

Showpass helps users to create custom events, set their tickets and quantities, create season ticket packages and provide customers with ticket bundle packages and incentives for attending multiple shows. Additionally, Showpass features multiple analytics functionalities such as real-time metrics, sales tracking, ticket inventory management and more. The solution also offers users mobile applications for iOS and Android devices that help them to remotely manage their business activities.


LongDescription

Real Time Analytics

Engagement Tracking

Season Tickets

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Payment Processing

Lead Capture

Customizable Reports

Guest List Search

Activity Tracking

Data Synchronization

Financial Analysis

Sponsorship Management

Reservations Management

Credit Card Processing

Attendance Management

Mobile Ticketing

Attendee Segmentation

Multi-Event

Event Tracking

Customer Database

Registration Management

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Customizable Fields

Room Booking

Conferences/Conventions

Data Import/Export

Promotions Management

Email Templates

Multi-Location

Contact Management

Badge Management

Online Ticketing

Booking Management

Email Marketing

Reserved Seating

Mobile Access

Sales Reports

Real Time Data

Ticketing

Vendor Management

Badge Printing

Concessions Management

Event Scheduling

Social Media Integration

Real Time Notifications

Event Ticketing

Email Reminders

Real Time Updates

Email Management

Sponsor Pages

Budgeting/Forecasting

Mobile Check-in

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Reminders

Seating Map

Volunteer Management

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Multi-Facility

Event Calendar

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Guest List Management

Room Block Management

Print-at-Home

Customizable Forms

Visitor Registration

Social Promotion

Point of Sale (POS)

Gamification

Third-Party Integrations

Exhibit/Vendor Management

Confirmation/Reminders

Online Registration

Wait List Management

Communication Management

Online Payments

Marketing Automation

Support Ticket Management

Personalization

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Showpass

In Person

Live Online

Webinars

Documentation

Webex Events (formerly Socio)  is a ticketing and event management solution that helps businesses handle registrations, online meetings and lead capturing operations via a unified platform. It enables organizations to organize virtual, in-person and hybrid events, live stream audio or video shows and manage attendee engagement activities.


Webex Events (formerly Socio) allows event organizers to capture and store participants’ data in a centralized repository and send meeting invitations via email. It offers a variety of features including custom forms, attendee check-in, real-time analytics, and more. Additionally, employees can use the application to track sponsorship and funding processes, conduct user polls and personalize the interface using custom logos, colors and themes.


Webex Events (formerly Socio) supports integration with various third-party applications such as Salesforce, Eventbrite, Cvent, SurveyMonkey, Formstack, Google Forms, Qualtrics, Slido, Zoom, Vimeo and more. Pricing is available on request and support is extended via phone, email, Knowledge base and other online measures.



Showpass vs Webex Events (Formerly Socio)

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