About Cartloop SMS Marketing

Conversational text marketing platform that helps Shopify brands grow revenue and scale customer relationships, where real people engage and convert your shoppers through real-time text messaging.


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Supported Operating System(s):

13 Reviews of Cartloop SMS Marketing

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

July 2021

Sarah from Belle Fever

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Amazing customer support and service

I have been very happy with my experience so far, I have always been replied to very fast and the service has been amazing. The dashboard is easy to use and very powerful in terms of results.

Pros

The customer support is fast and amazing. Very knowledgable and the trial is a great way to see how powerful the system really is.

Cons

Nothing so far, everything has been fine.

August 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

The Best App I have ever used

Pros

I like how the whole onboarding went: the team answered to my message in literally 3 minutes, we jumped on a call and they helped me set everything up. They invited me on Slack and their whole team is there. The way they communicate is fantastic and it shows they care about the customers. The results are also great. I'm using cart recovery and popup and my conversion rate was always beyond 40%. Simply impressed with how Cartloop managed everything

Cons

There is literally nothing I disliked. They are great

August 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

So far I'm liking what I see

Pros

I've only very recently installed Cartloop and I'm pretty surprised at how responsive and helpful the customer care team are. The level of professionalism is outstanding. I'm not fully familiar with the interface yet but I'm impressed with how beginner friendly it is. My hope is to use the software for sms campaigns and cart recovery and it does appear to be a slick system. I will update my review in a few months time when I have more concrete findings.

Cons

So far I'm pretty impressed with the large number of features but I'm a little cautious on the pricing model. Time will tell if its good value based on conversions.

June 2021

Christopher from Everlasting Adult Pleasure

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

Great addition to my store

I’m solving cat abandonment issues which is a huge issue for many online stores. Cartloop has came up with many ideas to help me succeed in that area.

Pros

The cart abandonment feature is a huge help.

Cons

I’m not too into the per order fees. But I understand the business model.

Reasons for Switching to Cartloop SMS Marketing

LiveRecover didn’t show any interest on helping me like Cartloop has. It’s all about building relationships in business.

June 2021

Mark from Smoking Eyes

Company Size: 1 employee

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Love it

Loved it. Used all the insights to rebuild my business and I know that I'm recovering more carts using text messages

Pros

Love their customer support and the products they offer. I recovered a lot of annoying abandoned carts because of it and got insights into why people left their carts and didn't complete their checkout

Cons

I was looking for Reamaze integration, which is not available right now