All UltraSMSScript Reviews
1-14 of 14 Reviews
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Carolyn
Marketing and Advertising
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
I have been very pleased with this product. Does exactly what the product listing states.
I have looked at other SMS platforms with similar features by far the Ultimate Script was the far better value. The support has been very responsive to my needs. They continue to improve the features of the software.
CONSI am still waiting for some feature requests such as mobile coupons with redemption tracking. Which retail clients do request for ROI.
Vendor Response
Thanks so much for the great review Carolyn! We plan on adding a more robust coupon feature in the near future, however there are a couple options with coupons in the platform currently. Users either use the "Coupon" group type where you can enter in a code in the auto-reply box so any time a contact texts in the keyword for this group type, it will text them back a coupon code which can be redeemed at POS. Some users have even used our mobile page builder where you can build your own pages, such as coupons with bar code images and include a link in the message to that mobile splash page which would display the coupon. As always, you're a Level 3 client so any future upgrades we make, you get those free of charge!
Replied September 2017
Dale
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Terrific Alternative to Paying Higher End User Pricing!
Overall we have been very happy and impressed with the UltraSMSScript, and have made suggestions that one has already been implemented in the first update since our purchase. They will listen if you have ideas that will help make the product better for everyone. Customer service has always yielded terrific results, they know their product. We wouldn't hesitate to suggest using this script to anyone looking for "White Label" services.
PROSThe great part of this software is that you can become the "provider" of SMS/MMS services, rather than purchase these services at retail rates as an end user. The newer Coupons feature is fantastic, as well as Appointment Reminders, SMS to Email / Email to SMS, Voicemail / Call Forwarding and SMS Punch Card Loyalty Rewards just to name a few. This script while seemingly simple on the surface, provides a tremendous amount of "wanted" features in an SMS/MMS service with quality and professional outcomes for the end user. With many gateway providers to choose from for the actual SMS services, you aren't just locked into one or two providers. Utilizing the UltraSMSScript, you can beat your local competition by providing SMS services at a cost below what they have to pay for their own services from another company as an end user. If you are looking to provide "White Label" SMS/MMS services to your customers, or just use it for yourself at lower costs, then this is the script you are looking for.
CONSNot really anything to consider a Con. White Label Tutorial Videos are fantastic, but as of this time reflect the older version of the script, and do not include a few of the current available features. For a better end user, or "customer experience", it will be nice when the new videos become available to provide a more current and complete end user experience, as well as an updated manual for customers to more fully know how to use the product. These things understandably take time to produce, but are critical and necessary for a better end user customer experience as a "White Label Provider". We look forward to these new videos when they become available.
Reason for choosing UltraSMSScript
We chose UltraSMSScript so we could be a provider, and not a subscriber. Now we can resell these services to others as a provider, and our costs to provide our own in house services are lower than the local competition because they are subscribers from these other end user services.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
Overall working with UltraSMS script is excellent.
Overall the software provides a lot of features that deliver a lot of value to organizations looking to utilize SMS to improve communication with their customers or employees. The ability to customize the software allowed for extended features that fit our specific market.
CONSThe support was good so far but I think it has room for improvement. There could be more staff to improve response time. Also for customizations, it can take a long time due to staff loaded with many projects.
Vendor Response
Thanks for the review! As far as your comment on support, we always aim for a 12 hour response time on support requests, sometimes much sooner. We provide free support and feel this is a fair response time. As far as customizations, that does depend on other projects we have going at the moment.
Replied July 2018
Dennis
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Love It Times Three!
Exceptional positive experience and I think the fact that we just launched our third business using UltraSMSscript should indicate our satisfaction with this product. On top of that, customer support has been stellar! Super fast response and always eager to help.
PROSIt is "out of the box" and ready to use with moderate tweaking. It has a very impressive array of included features with new ones added on a regular basis. It provides a solid platform with rock steady performance. It is well thought out with an impressive user interface.
CONSActually no "cons" as we were able to easily customize specific items we needed changed plus the start up documentation had us going live quickly.
Reason for choosing UltraSMSScript
It was most important to us that we found a product with solid features and instant functionality that we could develop into our own product to meet the specific needs of our clients. Plus, don't let [SENSITIVE CONTENT HIDDEN] know, but the price of the UltraSMSscript is a bargain when looking at other systems that have less capability and higher fees and startup costs.
Reasons for switching to UltraSMSScript
The previous platform was a white label account. We were restricted as to what we could do with the platform and the direction we wanted to take it. With UltraSMSscript, we can customize it, add new features and do whatever we want with it. At the end of the day we have a product that is entirely ours, saves us white label charges, and is something we are proud of.
Rick
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
The Product Delivers as Advertised!
Overall a great experience with solid technical support well after the sale.
PROSSuper easy to use overall and when you get close to it and understand all the tools you quickly see that the description is accurate. The support to set up the software was really good and once you are set up you can't help but see more opportunities that you can provide in the marketplace as a reseller.
CONSNo real negatives related to the software but the pdf manual and video on how to use the software need to be updated to reflect the most recent version of the software. But the software is great.
Reason for choosing UltraSMSScript
I spent about 5 months looking for a white-label software that would provide the majority of what I was looking for without involving a programmer or customization. This solution provided that. All I really needed to do was customize the front-end experience and once that was set up I spent my energy looking for customers. It was as turn-key as you can get.
Ronda
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
We needed a SMS marketing platform for white label and this script fit that need perfectly!!
The ability to implement my own quality white label SMS marketing solution that was both affordable and easy to use without monthly fees.
PROSReally love this software! One of the first things that caught my attention was just how many features this software has. It has so many useful tools, loyalty, chat, bulk sms, appointments, voice and more. One of our clients is a small retail store and are using the loyalty program with kiosk tool and they love it. We did a lot of research and felt it was the best value for our money. The free demo on the website is fantastic. I was able to try out all the features to make sure it would serve our needs before purchase. Support is always spot on with quick responses to all my questions and concerns. (even when I deleted a file by accident on my server causing some website issues, they went in and fixed it for me within 24hrs! The free installation service saved a ton of time. New updates are released regularly so the software is constantly being improved. The control panel, both admin and user is intuitive and easy to navigate. I highly recommend UltraSMSScript for any needing SMS or text marketing software!
CONSNot a whole lot. If I was to come up with something, would be nice to have a "Send Single SMS" selection under the messages tab on the left (listed under Bulk).
Bryan
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Easy to use, great support, a company you can trust
easy to use, it's very simple, tips on each screen to help
CONSNot really a con, this is great for starting, platform is very easy to use and with clients using platform that is key. As you grow and have a variety of niche clients and you become better with texting you will want more features. Good thing is you can create them. Their developers are great.
Basheer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best SMS marketing software
Overall experience has been awesome!
PROSWe spent few months looking for the best software to use for our SMS platform, ultraSMS Script is the one we decided to go with after comparing with few other platforms this is hands down the best one, they offer everything you need to run a complete white label, they have a one time fee and excellent support.
CONSNothing, everything so far is working as needed
John
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
SMS Review
They have been great to work with! Solve all of my questions and concerns.
PROSEase of use, integration, real voice calls!
CONSI have no cons. Works great.
Reasons for switching to UltraSMSScript
Options, options, options!
Brian
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Awesome Software & Support
I really am amazed at all the features of this software. There are so many things you can do with it!
CONSThe ONLY think I don’t like is there is not manual on how to do some operations. However, the support is super fast and very helpful!
Reason for choosing UltraSMSScript
Because I own it and not rent it.
Reasons for switching to UltraSMSScript
Ozeki my gateway is very out of date. The tech support is so awful that you have to ask for your money back for them to truly help you. Only one company was available here in the USA that I could use as a gateway. It was the most awful waste of money i ever had.
Corbin
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Well thought out platform and script, with excellent customer service and support.
It enables myself and clients to easily perform text & voice broadcast marketing.
PROSThis software is packaged very well and written perfectly. Josh Vallera really covered everything when developing this software, and making it a SaaS product.
CONSOnly recommendation I would give would be to add a customization doc to the script documentation for the package 4 purchase. I've had a little trouble finding certain pages when trying to customize but the HelpDesk support has been fantastic and super responsive.
Justyn
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Great software platform at an excellent price!
So many things I love about UltraSMSScript. It has a ton of features, I find it very easy to use, but probably the best thing I like about it is the 2 way sms chat feature which now allows us to chat directly with our customers. Such a great tool!
CONSHonestly, the only thing I can think of is I got hung up on the installation. I'm not that technical, so there were a couple steps I didn't know how to do, but they offer free installation anyway, so I took advantage of that.
Richard
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Amazing Value At All Price Levels
Great experience. Customer support is very responsive.
PROSEasy setup, well made and intuitive user interface, feature-rich, and easy to upgrade. Very powerful dashboard with useful indicators. Built for real people and not just developers.
CONSNothing. Software has everything we need plus more
Reason for choosing UltraSMSScript
Cost, setup and ease of use.
Reasons for switching to UltraSMSScript
Felt nickel and dimed at every step, making this script a perfect option.
Scott
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
By purchasing this software, I have positioned my company to reach clients on a global scale.
This software is highly functional and Customer support representative and his support team are more than helpful. I highly recommend this product!
CONSNot having reseller functionality can put a damper on the growth potential of marketing agencies looking to partner with others.
Vendor Response
Thanks for the review! We are always improving the platform and adding reseller functionality is something we plan to incorporate in the future.
Replied June 2017