All Locance Reviews
1-14 of 14 Reviews
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Frank
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Absolutely the best!
We have been able to offer a quality service to our clients that is easy to use, reliable, and cost effective.
PROSEase of integration and use without question and the quality of the data that is returned. I have been a businessman since 1972 and have dealt with many business entities over the years and the products and services they have provided, but I must say that LocationSmart has exceeded my expectations by providing a quality product and support staff that is second to none. Their desire to be the best at what they do is quite refreshing considering the market climate we are all now experiencing.
CONSThere is no down side to LocationSmart and its many products and services. You will not find a better cost effective location based service entity anywhere.
Emil
Logistics and Supply Chain, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Easy to Integrate, Customer Service Second to None
We use LocationSmart for our 3rd party Location Based Services and cell tower triangulaation lookups. These are automatically done and the system is proactively monitored by LocationSmart. Any tendencies or trends that appear to be sharply off or steadily changed over time are noted and discussed with LocationSmart in the event anything might be ging wrong.
PROSThey service is easy to integrate into our backend system for automated location calls to our servers. Any questions or issues that arise are easily or quickly answered and handled by any and all staff.
CONSNothing at the moment. Maybe that I had more time to dig and gain insights from our use over time.
Reasons for switching to Locance
Previous contracts expired and the pricing was more competitive with LocationSmart.
Forrest
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Integrating our messaging platform with Locationsmart services is a great value add for our clients!
We give our clients the ability to more effectively message their end users based on where they are. It's very important to be able to send the right message to the right audience at the right time; knowing your audiences' location is paramount to for this!
PROSThe ability to locate handsets using lat/long, zip code or street address either inside or outside a geofence. Multiple fences can be set up. The lookups are relatively quick and the API integration we use is straight-forward.
Jens
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Everything you need for location services
The zone check API is easy to use and requires minimal configuration on the client side. The V4 API makes things even easier and allows combining different types of requests. Their customer support is excellent and provides detailed answers and helpful suggestions. The API sandbox tool is useful to generate real responses to different inputs.
CONSIf the API sandbox tool could provide access to more edge cases, ideally every possible response code, it would take some of the guesswork out of implementing the client side.
Vendor Response
Thanks Jens. We appreciate the positive feedback and suggestion for improvement to the sandbox. Our product team will take this input into consideration for future updates. The LocationSmart team.
Replied October 2021
David
Gambling & Casinos, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Geo Location Services
Friendly people to deal with, very prompt service in the event of the odd issue incurred
PROSRequires little to none user intervention, once integrated.
CONSNothing really to report. We would always like the service to be less expensive, but service comes at a price.
Vendor Response
Thank you David. We appreciate the positive feedback and value the longstanding support of customers like you. We also think working with friendly people is a benefit! The LocationSmart Team.
Replied October 2021
Stephen
Gambling & Casinos, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Location intelligence for Lottery and Gaming
Excellent working relationship for over 10 years, willing to work toward mutual objectives
PROSConsisten and reliable results also supported by back end reporting capabilities
CONSBack end setup and config settings can be improved
Vendor Response
Thanks Stephen. We appreciate the constructive feedback. Our team is continually working to enhance our offerings based on customer input. Stay tuned for exciting product updates in the near future. The LocationSmart Team
Replied September 2021
Björn
Gambling & Casinos, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Location check in lottery business
The cooperation and support was excellent and made our work immensely easier.
PROSThe location query is very accurate and thus meets our requirements. The additional device profile check also helps a lot to get accurate data.
CONSWe adjusted the thresholds to our requirements but with the help of LocationSmart this was done quickly!
Vendor Response
Thank you, Björn. This is good feedback. Our Customer Success Team appreciates your comments on the quick turn around. Don't hesitate to reach out for anything they can help you with. The LocationSmart team.
Replied October 2021
Shaili
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
One of the best Location Intelligence API providers
Great partners
PROScross carrier support; scalable platform; relatively easy to integrate; good developer support; very knowledgeable and helpful on privay compliance to meet telecom requirements
CONSTakes some time to get integrated and certified
Reason for choosing Locance
For reasons listed above
Justin
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best location solution ion the market
One of the best companies we've ever worked with.
PROSEase of integration, full featured platform, modern API, great customer support and onboarding.
CONSThere isn't anything that stands out. Perhaps
Reason for choosing Locance
Other solutions were much more costly and difficult to integrate
Jon
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The industry leaders in gaming compliance location
This is the "A" team. Super responsive, diligent and easy to get along with.
PROSSolution built and maintained by industry veterans. Simple, scaleable and cost effective.
CONSNothing. The locationsmart platform performs flawlessly.
Michael
Public Safety, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
We have been working with LocationSmart for approximately 4 years and they are GREAT!!!
Increased revenue potential. being able to provide a vital service.
PROSThe LocationSmart Team are all readily accessible, industry experts in their field and genuinely all very nice. It has been a pleasure working with them over the past 4 years.
CONSLocationSmart makes a complex technology easy to work with. They have excellent technical materials and superior support at all levels, be it billing, onboarding, technical support, etc. The other great thing about LocationSmart is that if an issue does presents itself, they work diligently to resolve any issues. They are also an honest group to work with. Basically, I have zero "Cons".
Param
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Very robust and powerful LaaS platform that offers multiple location tracking options.
Very ease to implement, great product and great customer service. Martina from customer support has been amazing and quickly able to resolve and troubleshoot our issues.
CONSApproval Process was a bit long but that was due to LocationSmart's partners. Took us a long time to get approved.
doron
Computer Software, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Advised customer in technology evaluation and implementation
API is very comprehensive and integration is straightforward. LocationSmart enables location capabilities for mobile devices without an application on-board in ways not possible through any other means.
CONSThe network location capabilities are available across all major carriers in the US and Canada. Look forward to future expansion of network location into other markets like the rest of LocationSmart capabilities available globally.
Angelica
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
locationsmart
this software helps to locate anywhere and provides secured and safety data.
CONSNothing to be unlike with this software because of its ability to help and to locate