All Locance Reviews

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Frank

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Absolutely the best!

We have been able to offer a quality service to our clients that is easy to use, reliable, and cost effective.

PROS

Ease of integration and use without question and the quality of the data that is returned. I have been a businessman since 1972 and have dealt with many business entities over the years and the products and services they have provided, but I must say that LocationSmart has exceeded my expectations by providing a quality product and support staff that is second to none. Their desire to be the best at what they do is quite refreshing considering the market climate we are all now experiencing.

CONS

There is no down side to LocationSmart and its many products and services. You will not find a better cost effective location based service entity anywhere.

Emil

Logistics and Supply Chain, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Easy to Integrate, Customer Service Second to None

We use LocationSmart for our 3rd party Location Based Services and cell tower triangulaation lookups. These are automatically done and the system is proactively monitored by LocationSmart. Any tendencies or trends that appear to be sharply off or steadily changed over time are noted and discussed with LocationSmart in the event anything might be ging wrong.

PROS

They service is easy to integrate into our backend system for automated location calls to our servers. Any questions or issues that arise are easily or quickly answered and handled by any and all staff.

CONS

Nothing at the moment. Maybe that I had more time to dig and gain insights from our use over time.

Reasons for switching to Locance

Previous contracts expired and the pricing was more competitive with LocationSmart.

Forrest

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

Integrating our messaging platform with Locationsmart services is a great value add for our clients!

We give our clients the ability to more effectively message their end users based on where they are. It's very important to be able to send the right message to the right audience at the right time; knowing your audiences' location is paramount to for this!

PROS

The ability to locate handsets using lat/long, zip code or street address either inside or outside a geofence. Multiple fences can be set up. The lookups are relatively quick and the API integration we use is straight-forward.

Jens

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Everything you need for location services

PROS

The zone check API is easy to use and requires minimal configuration on the client side. The V4 API makes things even easier and allows combining different types of requests. Their customer support is excellent and provides detailed answers and helpful suggestions. The API sandbox tool is useful to generate real responses to different inputs.

CONS

If the API sandbox tool could provide access to more edge cases, ideally every possible response code, it would take some of the guesswork out of implementing the client side.

Vendor Response

Thanks Jens. We appreciate the positive feedback and suggestion for improvement to the sandbox. Our product team will take this input into consideration for future updates. The LocationSmart team.

Replied October 2021

David

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Geo Location Services

Friendly people to deal with, very prompt service in the event of the odd issue incurred

PROS

Requires little to none user intervention, once integrated.

CONS

Nothing really to report. We would always like the service to be less expensive, but service comes at a price.

Vendor Response

Thank you David. We appreciate the positive feedback and value the longstanding support of customers like you. We also think working with friendly people is a benefit! The LocationSmart Team.

Replied October 2021

Stephen

Gambling & Casinos, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Location intelligence for Lottery and Gaming

Excellent working relationship for over 10 years, willing to work toward mutual objectives

PROS

Consisten and reliable results also supported by back end reporting capabilities

CONS

Back end setup and config settings can be improved

Vendor Response

Thanks Stephen. We appreciate the constructive feedback. Our team is continually working to enhance our offerings based on customer input. Stay tuned for exciting product updates in the near future. The LocationSmart Team

Replied September 2021

Björn

Gambling & Casinos, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Location check in lottery business

The cooperation and support was excellent and made our work immensely easier.

PROS

The location query is very accurate and thus meets our requirements. The additional device profile check also helps a lot to get accurate data.

CONS

We adjusted the thresholds to our requirements but with the help of LocationSmart this was done quickly!

Vendor Response

Thank you, Björn. This is good feedback. Our Customer Success Team appreciates your comments on the quick turn around. Don't hesitate to reach out for anything they can help you with. The LocationSmart team.

Replied October 2021

Shaili

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

One of the best Location Intelligence API providers

Great partners

PROS

cross carrier support; scalable platform; relatively easy to integrate; good developer support; very knowledgeable and helpful on privay compliance to meet telecom requirements

CONS

Takes some time to get integrated and certified

Reason for choosing Locance

For reasons listed above

Justin

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best location solution ion the market

One of the best companies we've ever worked with.

PROS

Ease of integration, full featured platform, modern API, great customer support and onboarding.

CONS

There isn't anything that stands out. Perhaps

Reason for choosing Locance

Other solutions were much more costly and difficult to integrate

Jon

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

The industry leaders in gaming compliance location

This is the "A" team. Super responsive, diligent and easy to get along with.

PROS

Solution built and maintained by industry veterans. Simple, scaleable and cost effective.

CONS

Nothing. The locationsmart platform performs flawlessly.

Michael

Public Safety, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

We have been working with LocationSmart for approximately 4 years and they are GREAT!!!

Increased revenue potential. being able to provide a vital service.

PROS

The LocationSmart Team are all readily accessible, industry experts in their field and genuinely all very nice. It has been a pleasure working with them over the past 4 years.

CONS

LocationSmart makes a complex technology easy to work with. They have excellent technical materials and superior support at all levels, be it billing, onboarding, technical support, etc. The other great thing about LocationSmart is that if an issue does presents itself, they work diligently to resolve any issues. They are also an honest group to work with. Basically, I have zero "Cons".

Param

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Very robust and powerful LaaS platform that offers multiple location tracking options.

PROS

Very ease to implement, great product and great customer service. Martina from customer support has been amazing and quickly able to resolve and troubleshoot our issues.

CONS

Approval Process was a bit long but that was due to LocationSmart's partners. Took us a long time to get approved.

doron

Computer Software, 2-10 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Advised customer in technology evaluation and implementation

PROS

API is very comprehensive and integration is straightforward. LocationSmart enables location capabilities for mobile devices without an application on-board in ways not possible through any other means.

CONS

The network location capabilities are available across all major carriers in the US and Canada. Look forward to future expansion of network location into other markets like the rest of LocationSmart capabilities available globally.

Angelica

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

locationsmart

PROS

this software helps to locate anywhere and provides secured and safety data.

CONS

Nothing to be unlike with this software because of its ability to help and to locate

Showing 1 - 14 of 14 Reviews