--- title: "MyOperator Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MyOperator. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MyOperator is a good fit for you!" source_url: "https://www.softwareadvice.com/mobility/myoperator-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / [MyOperator](https://www.softwareadvice.com/mobility/myoperator-profile/) / MyOperator Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mobility/myoperator-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mobility/myoperator-profile/alternatives/) # MyOperator User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 41 reviews (59%) - 4 stars: 15 reviews (22%) - 3 stars: 4 reviews (6%) - 2 stars: 1 reviews (1%) - 1 star: 8 reviews (12%) ### Most mentioned pros - Just their sales process, they are good sale team, after that there is no commitment at all from any of their team members - Training pigeons to deliver your messages would be more successful. - The chrome plug in very useful, can completely avoid the complexity to build integrations that too with systems that does not have proper APIs. and also save cost) ### Most mentioned cons - Avoid this service if you value your time, your business, and your mental well-being. - Queries are raised, but there is zero resolution. - Customer Services team never bothers to return calls. ## MyOperator customer reviews Showing reviews 1-25 of 69 (page 1). ### Thumps -Up for MyOperator - Overall rating: 5/5 - Reviewer: Moses D. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Any company that sells a product. Its important that the product should be easy to use for anybody technical or non - technical. And what these guys have given, around the clock you call for a support they are there. Especially the support team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The whole tool is perfect. User friendly. #### Cons Till now haven`t seen anything yet, that can be can least liked. --- ### Regarding the my operator - Overall rating: 5/5 - Reviewer: Manisha Kumari M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easy and it's performance is very nice . #### Cons Some time the calls get missed and if any agent is already attending the call the next call will show in waiting --- ### Cheater company - Overall rating: 1/5 - Reviewer: pankaj d. - Verified reviewer: Yes - Industry: Animation - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Avoid this company, cheep technology, super cheep service if u call 5 times call connected one time want to shut ur business than plz go ahead with this fraud company, they promise never fulfilled its a genuine review from buyer who used their service and first hand experience, ur mails never got replied, post sales after they got the money no one listen to u, and disconnect ur calls, #### Cons Avoid this company, cheep technology, super cheep service if u call 5 times call connected one time want to shut ur business than plz go ahead with this fraud company, they promise never fulfilled its a genuine review from buyer who used their service and first hand experience, ur mails never got replied, post sales after they got the money no one listen to u, and disconnect ur calls, --- ### Great app with value for money operability and easy to end user for telephone services - Overall rating: 5/5 - Reviewer: Amul J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It was a good experience overall using the MyOperator platform for running out 24x7 mental health helpline, however, there were instances where our monthly waiver and credits were not credited timely and it had cost additional charges for a couple of months. so it wasn't the company's fault but the customer executive was not well aware of the issues and continuously mishandled the troubleshooting. Which was later handled smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use, transparent plan and facility for top-up #### Cons Nothing as such, overall experience using MyOperator was good so far #### Reasons for choosing MyOperator Low price and better services options #### Reasons for switching to MyOperator I guess it was an amalgamation of Ziffy into MyOperator --- ### Best IVR Solutions - Overall rating: 4/5 - Reviewer: Dhiraj K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It has solved my centralized one contact for our customers for sales and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like dialer facility like phone dialer and unlimited call recording #### Cons Incoming number shows after call disconnection which is causing problem for customer identification. #### Reasons for choosing MyOperator Price --- ### No Updates in Product & Price Increasing Every 6 Months - Overall rating: 3/5 - Reviewer: Parth K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I won't recommend it to anyone to go for it. There are similar products available in market at better pricing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It has nothing exceptional to offer in comparison to other similar products available in market. #### Cons The pricing keeps on increasing every 6 months. I have been using it more than a year now.. Every time on renewal they increase there charges to which they have no solid reason. There are upgrades in product technically . --- ### Cheaters Stay Away - Overall rating: 1/5 - Reviewer: Sunil S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I dont think this company has any Pros. Cheap Software and Technology supported by the worst customer service I have seen in my 20 years of IT Career. #### Cons They just try to push their medicore solution and when the solution is not solving our problem they use excuses like you didn't request refund with 30 days or you bought the product with a discount code to steal our money. The worst company I have delt with. --- ### MyOperator is truly Amazing!! - Overall rating: 5/5 - Reviewer: Amit K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use. It is simple and meets the need of organisation very well. The best part I liked about the software the logs and how easily I can manage the users and departments #### Cons The free minutes offers were amazing but, the fact that IVR recordings are also included as part of the minutes of the call could be changed. --- ### My view - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Handling enquiries and can't missing the enquiries #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cost effective Easy to use Never missed prospective enquiries Less reliablity of our own employees whom we can't expect to stay with us for a long run #### Cons Proper intimation should be given to the customers while configuring and adding users and service depends on the package. --- ### Excellent App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The daily report generation by My operator gives your usage summary. User-Friendly. Call Logs #### Cons Everything Looks fine. I guess the logo looks simple if it can be redesigned. --- ### Baypark - Overall rating: 5/5 - Reviewer: Kilaru S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the software is very easy to use by any one #### Cons nothing in specific regarding this software --- ### Satisfied - Overall rating: 5/5 - Reviewer: Farhan Ahmad K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use all is ok no any issue this software #### Cons Total out going calls count data not received #### Reasons for choosing MyOperator I dont know --- ### Very Happy with the services provided by MyOperator - Overall rating: 5/5 - Reviewer: Shiny A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered We are very happy with the services provided by MyOperator. The support team is always available 24/7 to guide and help us with our queries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The live call widget is very helpful to fetch the details of the caller before we pick the calls and making outgoing calls from MyOperator is another plus point. #### Cons Assigning the missed calls. Could be improved and made simpler. --- ### Good Communication System - Overall rating: 4/5 - Reviewer: Charanjit S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered So far so good. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy operations of the product with recording & tracking. #### Cons Not sure on that perspective, as I have never gauged this product on such parameters. #### Reasons for choosing MyOperator I hardly know about other products. --- ### Vey good and impressive - Overall rating: 4/5 - Reviewer: Dr Mahender S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros U can monitor easily and track the missed call too #### Cons Call drop occasionally voice sometime not clear --- ### Very bad service ' support - Overall rating: 1/5 - Reviewer: Anand M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered I will never ever purchase anything from this company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons This is your IVR Screenshot at https://cl.ly/2q2x291G282K You donot care and may be dont know what is meaning of customer service. Using your IVR my customer most of them gets either no call connection right away call disconnect and also they get Number donot exists. 11 Days ago this complaint raised but there is nobody who can check and update it. Very bad service. Nobody care there for service support. I will not let you eat my hard earned money. I will take required legal action along with posting the online reviews. I have all the written records of the way your live chat people discuss with customer and ignore the support request. As well as how you donot reply 11 days to a service request sent to your own support email id. I need my refunds... --- ### Simple Cloud Telephony - Overall rating: 4/5 - Reviewer: Anand R. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple cloud telephony software, with all simple and minimal feature to handle any volume of incoming and out going calls. #### Cons There is no ios app. sms and call campaign/marketing options are not available on the fly. some hidden charges should have been restricted by default. #### Vendor response Thanks for the review. Replied March 2018 --- ### Operator easy - Overall rating: 5/5 - Reviewer: Angel L. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Overall the software was very helpful. I did have some problems with it. Its not whT i had expected it to be. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works well. No lagging in the programing. Help features very helpful. #### Cons Crashed with multiple windows open. Had to call support. #### Reasons for choosing MyOperator Pricing and the customer support it offers with any issues. --- ### Seamless Experience in saving Sales Agent's time. - Overall rating: 4/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The application saves a ton of sales agents time by auto creating the Lead/activities on the Zoho CRM after a call. The call status, recording, call duration, description everything gets created automatically. #### Cons Please provide HRMS integration also with this application. --- ### MyBestoperator - Overall rating: 5/5 - Reviewer: mohamed a. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. amazing experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it facilitates my daily task avoiding pressure. It is easy to use. customer support is perfect #### Cons Relegating the missed calls. Could be improved and simplified --- ### Good service - Overall rating: 4/5 - Reviewer: Syed A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Service quite stable. Account managers do a very good job #### Cons No conferencing or forwarding facility . --- ### Good - Overall rating: 5/5 - Reviewer: Chaturbhuj R. - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros IVR settings by Customer as per their own requirements... #### Cons Call Rate is much more... Monthly rent is too high --- ### Tollfree Number for your business. - Overall rating: 4/5 - Reviewer: Amol K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Initially have some conflicts regarding package given by company and its charges, i also paid some amount for which i havent even started the number. Hence converted from 2 year to 1 year. Apart from commercial commitments software were easy to use & track all recordings of customers and employees. Account Manager is well supportive and taken care of any technical issues. Overall a mix experience from both the ends. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, Can easily change all the tones and text of call. #### Cons The notification alerts for balance. Even i have paid for yearly fee, Still it shows minimum balance everytime. --- ### Pathetic commitment level from team - Overall rating: 1/5 - Reviewer: Dr. Atul G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Very poor experience, they committed a client service manager or account manager, but even after 15 days of making payment there is such person. bot is still not delivered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Just their sales process, they are good sale team, after that there is no commitment at all from any of their team members #### Cons Normal voice bot delivery shouldn't take more than couple of day, but event after 15 days of making payment, it is not active. Very poor commitment towards client. --- ### Extremely Poor Service – Not Recommended Absolutely third-class service. - Overall rating: 1/5 - Reviewer: Nirav V. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros None at all. The service is completely unprofessional—no customer support, no resolution, and no accountability. #### Cons Extremely Poor Service – Not Recommended Absolutely third-class service. No customer support, no dedicated helpline, and no proper contact point from a company that claims to provide IVR services. Queries are raised, but there is zero resolution. No one bothers to give feedback or call back. All they do is keep asking for more time with no results. Totally unprofessional and unreliable. Would never recommend this service to anyone. Waste of time and money. ## More reviews [Next reviews](https://www.softwareadvice.com/mobility/myoperator-profile/reviews/?page=2) --- MyOperator Reviews, Pros and Cons - 2026 Software Advice