All inGain SaaS Loan Management System Reviews
1-18 of 18 Reviews
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Enzo
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Simple & Efficient
Due to the efficency of the FIS Loan Management System we could cut down our OPEX. The migration process was very easy and fast. Minor customization was needed.
PROSIt's meeting all the requirements to manage private loans with all needed funcionalities. It's simple & efficient and it covers all legal and compliance mandated request from the Swiss Authorities.
CONSThere's nothing really to mention here in terms of functionalities. The only thing missing is the archive documents and digital archive for customer file.
Reason for choosing inGain SaaS Loan Management System
Best offer, quick implementation Timeline and professional Team
Reasons for switching to inGain SaaS Loan Management System
System was not really meeting our expectations in terms of functionallity and it was not use-friendly.
Rodica
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2022
Friendly software
We are using it to record, control and manage loans issued by our company. All our staff has access to it and is using on daily basis.
PROSThe most I liked about this software that is very easy to use. We didn't face any difficulties to train employees to use it. The interface is quite friendly and self explanatory. You have all information you need in order to control, follow up and overview all activity.
CONSI think the reporting system could be improved. Although there are reports and you can require other tailor made reports for the operation it looks that there are some limitations in building them.
Reason for choosing inGain SaaS Loan Management System
We were recommended by a company from the same field in another country. Recommendation was very good, we were shown how to use and for us was enough to make the choice.
Arvis
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
2
Reviewed October 2022
Configuration options
The settings, which daily user can configure, is easy to do and offers quite enough options.
CONSNēeded settings, which daily user cant change, takes a lot of time to get implemented.
Khalid
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great custom features
We're so happy with the contract flexibility.
PROSThe solution already has a very broad product catalogue, but FIS.solutions is always available to create any custom features if we feel any usability is lacking. The out of the box customisation is great and was able to fulfil both our physical and digital business needs.
CONSThe solution could be cheaper, although we couldn't find a cheaper option that included all the features we needed.
ayman
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Smooth onboarding process
System enables us to scale and grow the business.
PROSThe product selection, customisation and employee onboarding went as smoothly as we've ever experienced. The company's team was super helpful and quickly resolved any issues.
CONSNot all customisation was possible without the help of the company, but we got all of our custom features in the end.
qais
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Good value for money
Custom development hours make the tech fit our needs.
PROSWhile the price might seem high at first, when we actually looked at all of the modules and the features they include, we realised that the system is actually at a great price for the value it offers.
CONSThe launch time could have been slightly quicker with faster onboarding.
Rami
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Connects with all APIs
Custom features for the whole consumer lending process.
PROSIt was super easy to connect the system with all of the APIs necessary for our daily operations. This helps us automate several processes, such as loan payment and repayment.
CONSSome of the features we needed weren't automatically included in the off the shelf solution.
Natalie
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Good development package
The level of automation has helped grow and scale our business.
PROSOut of the box customization features are great, but we also love the option to use custom development hours. This helps the system adapt to our ever-growing and changing business needs.
CONSThe system didn't have all of the out-of-the-box features we needed.
Abdullah
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Physical and digital business
The system provides complete end-to-end automation.
PROSThe system is very flexible and can adapt to our growing business needs. We began as a storefront business, and now also use the solution for our whitelabel website and mobile application.
CONSAs a new company, we would always be happy with a lower price point.
Mohammed
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Flexible contract
The white label website works great for our business.
PROSWe were using the solution to launch a new product, so it was great to have flexibility and options when it came to the contract. No vendor lock-in was a great selling point.
CONSIt would be great if there were some introductory pricing options.
Dominyka
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Total communications package
Works great with all APIs.
PROSThe customisable communications templates have been great for maintaining smooth communication with customers. The module also enables us to run various campaigns.
Bashar
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Fast setup
The price point works for our business.
PROSThe whole onboarding process was very fast, we were able to get the system up and running within a few months. We started out with a physical storefront business and eventually implemented a digital version.
CONSThe system didn't come with all of the features we needed out of the box, but the custom development hours solved this issue.
Marija
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Estimation
Ease of use and the ability to use the system remotely using a mobile phone. Great functionality use when filling in information and easy correction to change information after a certain action has been performed
CONSsystem malfunctions, after performing a certain action, the system freezes and it is not possible to perform the action further. According to our work specification, the system lacks a number of changes and new functions.
Rasa
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
Easy to use
FIS Loan Management System helps us with Customer service, very good and user friendly database.
PROSThe no-code system makes it easy to make changes to the solution without the need for coding or outside assistance
CONSWe are still working on system improvement, so I can't mention that something I don't like.
Reason for choosing inGain SaaS Loan Management System
I didn't choose it by myself, so I cannot answer it correctly.
Indrė
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Don't know how to title
Everything is pretty clear where to find what. Easy navigation and great classification.
PROSEasy to manage clients and their information.
CONSThere are some features missing, but it's already in the development.
Vera
Financial Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Easy to use and easy to find information
I like everything, especially that it is easier to work with new processes.
PROSEasily find any information you need in everyday life. The system automatically counts the numbers and you don't need to perform manual operations and the customer doesn't wait a long time for your decision.
CONSThere have been situations when we couldn't enter information about the car and the partner should have waited for the IT specialist to resolve this problem.
Arina
Consumer Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good customer service
Customer service
PROSI like that the system works, quickly, the data is available, there is no need to update.
CONSDon't like that some data cannot be selected.
Elizabet
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Rewiew
Easy to use, easy to find all information.
CONSDoes not save documents, comments are not saved.